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Novotel Canberra

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Canberra

Lobby
Indoor pool, a heated pool, open 6:00 AM to 10:00 PM, pool loungers
In-room safe, individually furnished, desk, laptop workspace
Front of property – evening/night
Indoor pool, a heated pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
65 Northbourne Avenue, Canberra, ACT, 2600
  • Australian National University
    4 min walk
  • Canberra Centre
    4 min walk
  • Canberra Museum and Gallery
    6 min walk
  • Canberra, ACT (CBR-Canberra Intl.)
    16 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Combined shower/bathtub, eco-friendly toiletries, hair dryer, slippers

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Crowne Plaza Canberra, an IHG Hotel
Pool
Kids pool
Free WiFi
Restaurant
4.2 out of 5, Very good, (1000)
The price is €290
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Crowne Plaza Canberra, an IHG Hotel

About this property

Novotel Canberra

Hotel with a fitness center, a quick walk to Australian National University
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Canberra offers 286 accommodations with laptop-compatible safes and slippers. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The shopping around Novotel Canberra gets high marks from our customers. During your stay, you're just a quick walk from Australian National University. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute walk from Australian National University and 4 minutes by foot from Canberra Centre
As a guest of Novotel Canberra, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Novotel Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Canberra hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
First Edition - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
First Edition Bar - This bar serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 32 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 30-35 for adults and AUD 0-16 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • First Edition
  • First Edition Bar

Things to do

  • Fitness centre
  • Heated pool
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference centre
  • Meeting rooms - 7

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 0 to 16 for children
  • Self parking fee: AUD 32 per night (in/out privileges)
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Novotel Canberra Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 275 out of 999 reviews" "
Rating 8 - Good. 318 out of 999 reviews" "
Rating 6 - Okay. 193 out of 999 reviews" "
Rating 4 - Poor. 141 out of 999 reviews" "
Rating 2 - Terrible. 72 out of 999 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rasem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2024

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful head waiter in restaurant. First time we've come across a bathroom in two areas, shower and toilet in one room.... vanity as part of bedroom area
Stayed 1 night in Aug 2024

4/10 Poor

Hyo sup

Liked: Cleanliness
Disliked: Property conditions & facilities
there was no toothbrush and toothpaste. Could not charge my phone because the property did not have USB-c. Staff offered free parking for a customer before me, but the different staff who checked me in, charged for the parking.
Stayed 1 night in Aug 2024

8/10 Good

Karlie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was pleasant, the only downfall is parking, not enough spaces even though you have to pay per day, and it is t cheap, there is no guarantee a space, you then have to park at another car park at a different location and walk back to the hotel with all your luggage.
Stayed 2 nights in Aug 2024

8/10 Good

Christoph

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Great location but disappointing stay
Bed and pillows hard. Room didnt have sheets for pull put couch even though we had 4 guests. Took 24s hrs for them to deliver some. Same for pillows and towels. Customer services mixed. App for room service failed took money, and then tried to charge it to room. Only told of limited payed parking the day off. Parked 2 blocks away first night.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashleigh, Ropes Crossing

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room wasn’t kept well.. ants are on broken sink, stains in bath & overall not great
Stayed 1 night in Aug 2024

4/10 Poor

Nathan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice hotel, lovely amenities. Unfortunately their parking situation is terrible. No parking spaces available so we had to park 3 blocks away… and we have a newborn. Not sure why this is.
Stayed 1 night in Jul 2024

6/10 Okay

Silke

Disliked: Cleanliness, staff & service, property conditions & facilities
Room cleaning service only on day 3 after expressly asking for it. Hallway was never cleaned during our stay. Beds were ripped. Very limited car parking on site so we had to park in a car park offsite. Restaurant was good. Breakfast could do with more variety at the buffet, e.g. only one type of cheese, no margarine and no interesting breads such as sourdough was provided.
Stayed 3 nights in Jul 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nic place to stay kids enjoyed the indoor pool
Stayed 1 night in Jul 2024

6/10 Okay

Sofya

Business traveller
It was convenient to location.
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Stayed 3 nights in Jul 2024

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated 3 stars at the max.
Stayed 3 nights in Jul 2024

2/10 Terrible

Lisa-Marie

Disliked: Staff & service, amenities, property conditions & facilities
Central location - walk to the shops in Civic is good. Close to bus depot. Novotel Canberra doesn't allow a car park to be pre-booked. If you have queries, phones don't get answered unless you select "new reservation". On the day (being school holidays) the foyer check-in was horrid, busy and crowded and cramped. The building itself is clearly a converted government department building - typical for Canberra, a place with little to no historic character left (because everything gets knocked down then rebuilt - a very unsustainable approach to development) definitely not a Venice or Prague destination.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Stayed 1 night in Jul 2024

8/10 Good

kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super central location with heated pool
Superb location in Canberra, very central, close to great restaurants and right next to Murrays bus stop from Sydney. Tram station next to it. Lovely heated pool and good gym
Stayed 2 nights in Jul 2024

2/10 Terrible

Sarah

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Mold in bathroom. Hole in bath towel. Carpet coming apart. Furniture damaged. Walls marked.Room service did not pick up phone. Had to walk to restaurant and give written order for room service. Booked through Expedia. 4 nights $1418.38. Checked out after 2 nights. No refund. Don’t stay here and don’t use Expedia
Stayed 4 nights in Jul 2024

4/10 Poor

patrizia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed with the lack of parking. Forget calling house keeping or reception. Called both at least 10 times for towels as they didn’t provide sufficient for 4 people. Mugs available were 2 although we booked for 4 people. Again tried calling but never responded. They tried charging me for parking when it was for 1 hour when trying to check in. I hope they try improve their services given the you pay. My only positive is the heated indoor pool and spa.
Stayed 1 night in Jul 2024

8/10 Good

Meagan

Stayed 1 night in Jul 2024

6/10 Okay

Magdalena

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Archibald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Aleta, Woongarrah

Liked: Cleanliness, staff & service, property conditions & facilities
The pillows and beds were Super comfy, great location & clean hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food and service in the dining room was excellent for evening meal.
Stayed 1 night in Jun 2024