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ibis Styles Canberra Tall Trees

3.5 star property

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Photo gallery for ibis Styles Canberra Tall Trees

Minibar, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Reception
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
21 Stephen Street, Ainslie, ACT, 2602
  • Canberra Centre
    ‪4 min drive‬
  • Australian War Memorial
    ‪5 min drive‬
  • Australian National University
    ‪5 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds

Minibar, laptop workspace, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed, Balcony

Executive Room, 1 Queen Bed with Sofa bed, Balcony

Executive Room, 1 Queen Bed with Sofa bed, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Queen with Bunk Bed

Minibar, laptop workspace, iron/ironing board, free cots/infant beds

Standard Queen with Bunk Bed

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room - 1 Queen Bed

Standard Queen Room - 1 Queen Bed

Standard Queen Room - 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Queen and Single)

Minibar, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room (Queen and Single)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Minibar, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room

Minibar, laptop workspace, iron/ironing board, free cots/infant beds

Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

ibis Styles Canberra

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.3 out of 5, (1009)
The price is €92
for 1 room
includes taxes & fees
17 Mar - 18 Mar
ibis Styles Canberra

About this property

ibis Styles Canberra Tall Trees

Motel in Canberra with free parking
Along with dry cleaning, this smoke-free motel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Housekeeping is available on request.
Ibis Styles Canberra Tall Trees offers 83 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Styles Canberra Tall Trees. During your stay, you'll be within walking distance of Mount Ainslie Nature Reserve. Features include free WiFi in public areas and free self parking, plus dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 5-minute drive from Australian National University and 8 minutes from Parliament House
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Ibis Styles Canberra Tall Trees offers its guests barbecue grills, tour/ticket assistance, and a garden. WiFi and wired Internet are free in public spaces. Ibis Styles Canberra Tall Trees also features laundry facilities, dry cleaning/laundry services, and express check-out. Self parking is free.

This Canberra motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Portable shower seat
  • Roll-in shower
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 2:00 AM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: AUD 60 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 2:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This motel caters to LGBTQ+ guests.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tall Trees Canberra Hotel Ainslie
Tall Trees Canberra Ainslie
Tall Trees Canberra
ibis Styles Canberra Tall Trees Motel
ibis Styles Canberra Tall Trees Ainslie
ibis Styles Canberra Tall Trees Motel Ainslie

ibis Styles Canberra Tall Trees Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 273 out of 1004 reviews
Rating 8 - Good. 424 out of 1004 reviews
Rating 6 - Okay. 182 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

April

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Poor Service
We drove over 9hours and arrived 30mins early for check in. I asked if we could please check in early as we were exhausted yet we were told no and to come back in 30mins. Rooms were noisey, outdated, beds super hard and we will not be back after the poor service and lack of care at check in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and private, good for family getaway from city.
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dogs
Stayed 2 nights in Nov 2024

10/10 Excellent

Peusha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in the city
Stayed 10 nights in Oct 2024

10/10 Excellent

Ekeh

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Oct 2024

6/10 Okay

Sajeesh

Travelled with family
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
staff at reception, quite rude
Stayed 1 night in Oct 2024

6/10 Okay

Joshua

Liked: Staff & service
The washroom needs to be renovated.
Stayed 3 nights in Oct 2024

8/10 Good

Meryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet space
Stayed 1 night in Oct 2024

8/10 Good

Simon, Katoomba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Sep 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and tidy. The bunk beds were positioned poorly under the air conditioning system and the top bunk bed is not ideal to sleep that close to the a/c unit. I couldn’t put my child there to sleep. The continental breakfast was terrible and do not recommend wasting your money for breakfast there. Options were toast, tinned fruit, Kellogg sustain cereal. Not even a teaspoon to stir your tea and no coffee. Otherwise the room itself was clean, tidy and staff were friendly. I would stay again but ask for no breakfast and move the bunk beds in the family room.
Stayed 1 night in Sep 2024

4/10 Poor

Helen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was substandard for a big price! 1) the cisten ran the whole time and we had to turn it off and on when we needed to. Impossible to sleep when it was running. 2) Electrical fault. Lights went out at 10pm on Thursday. Thought it was a blackout but rest of motel had lights. 3) Door did not fit properly and had to be slammed really HARD to shut. Inside lock broken. 4) Carpet was filthy. 5) Some mold in shower. My husband has Parkinson’s and shutting the door, and moving without lights was impossible for him. IBIS should be ashamed of this facility and should give us a refund.
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Sep 2024

2/10 Terrible

Zac

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is honestly the worst place i have stayed in, the bed looked like it was already laid in when we got to the room, when you look at the couch its a different colour due to dirt and stains, there was no hot water in the shower forced to have cold showers, dust and spiderwebs around the room, Room not as described when booking, wall had dirty marks all over them, and the room genuiely smelt would not recommend to anyone. I have stayed in Ibis from scotland/UK and aus and this is absouelty appauling
Stayed 1 night in Sep 2024

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean and beds were comfortable which is the main thing. But a few things disappointing. The top bunk had the split system facing straight onto it which made that bed almost unusable unless not using the split system. Other friend's staying at same place had a microwave and some basic cutlery, we didnt have anything except cups and a teaspoon. We booked knowing we didnt have a kitchen but most places have those basic things.
Stayed 3 nights in Sep 2024

4/10 Poor

Laura

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Garth

Travelled with partner
Disliked: Property conditions & facilities
Run down, clean, weeds through out gardens, dated decor
Stayed 1 night in Sep 2024

2/10 Terrible

Shoeb

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bad and terrible expey
Breakfast was paid for but the condition of the restaurant and breakfast table was terrible, asked for a refund for breakfast, was advised will be refunded, but it’s been 3 weeks, nothing
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirstie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

DON

Stayed 1 night in Sep 2024

6/10 Okay

Paula Anne

Business traveller
Noisy air con Bathroom floor tiles a hazard when wet
Stayed 6 nights in Aug 2024

6/10 Okay

Sue

Stayed 2 nights in Aug 2024

6/10 Okay

rusdi

Travelled with family
Disliked: Property conditions & facilities
Hotel is located in quiet area and close to shopping place. Heater didn't work in the room where we were stay. Lucky there was blanket to make us warm..
Stayed 1 night in Aug 2024

8/10 Good

Zoltan

Liked: Cleanliness, property conditions & facilities
No comment
Stayed 2 nights in Aug 2024