Hyatt Hotel Canberra - a Park Hyatt

5.0 star property

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Photo gallery for Hyatt Hotel Canberra - a Park Hyatt

Lobby
Indoor pool, pool loungers
Miscellaneous
Deluxe Room, 2 Single Beds
Garden views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Commonwealth Avenue, Yarralumla, ACT, 2600
  • Questacon
    ‪11 min walk‬
  • Parliament House
    ‪16 min walk‬
  • National Gallery of Australia
    ‪18 min walk‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Balcony (Heritage)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite (Diplomatic)

  • 240 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Park, Suite

  • 82 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Heritage)

  • 41 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed, Corner

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Heritage)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Hotel Canberra - a Park Hyatt

Hotel with a full-service spa, near Australian National University
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hyatt Hotel Canberra - a Park Hyatt offers 252 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Canberra hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and sports massages.
Our customers tell us they can't get enough of the helpful staff at Hyatt Hotel Canberra - a Park Hyatt. During your stay, you're just a quick walk from Albert Hall. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at The Promenade Cafe
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Parliament House and a few minutes from Australian National University
Hyatt Hotel Canberra - a Park Hyatt offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1335 square feet (124 square meters) and includes a conference center. A hot tub, a sauna, and spa services are also featured at the business-friendly Hyatt Hotel Canberra - a Park Hyatt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Canberra hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Promenade Cafe - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tea Lounge - Overlooking the garden, this brasserie serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Speaker's Corner Bar - Overlooking the garden, this bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Griffin's - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Danish, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Lao, Malay, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Street parking available
  • Limo/town car service
  • Uncovered parking on site (AUD 25 per day)
  • Uncovered valet parking on site (AUD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 to 45 for adults and AUD 27 to 32 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Griffin's
  • Speaker's Corner Bar
  • The Promenade Cafe
  • The Tea Lounge

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,335 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 68-cm HDTV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39 to 45 for adults, and AUD 27 to 32 for children
  • Uncovered self parking fee: AUD 25 per day
  • Uncovered valet parking fee: AUD 35 per night
  • Rollaway bed fee: AUD 80.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 5-12 years old for breakfast.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canberra Hotel Hyatt
Canberra Hyatt
Canberra Hyatt Hotel
Hotel Canberra Hyatt
Hotel Hyatt Canberra
Hyatt Canberra
Hyatt Canberra Hotel

Hyatt Hotel Canberra - a Park Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1059 reviews
Rating 8 - Good. 229 out of 1059 reviews
Rating 6 - Okay. 73 out of 1059 reviews
Rating 4 - Poor. 31 out of 1059 reviews
Rating 2 - Terrible. 12 out of 1059 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoming

Easy parking
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

pauline

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival, the staff failed to provide our room assignments, necessitating an extensive search. Our room's considerable distance from the main lobby resulted in a 10-minute commute for each departure. The elevator's use by staff for food and waste disposal resulted in persistent unpleasant odors. Despite pre-paying for breakfast buffets at the advertised rate of $45 per adult (as displayed in-house and online), our final bill reflected a charge of $88 per person due to the Christmas Day surcharge. No staff member, including reception and other hotel personnel, informed us of this price adjustment.
Stayed 2 nights in Dec 2024

10/10 Excellent

anoop

Stayed 2 nights in Dec 2024

10/10 Excellent

anoop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan Camilo Reyes

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A bit underwhelming.
I had been looking forward to staying in the Hyatt as it looks a special hotel from the outside. The main lobby is impressive and the finishes in the room are high-end but older in style. Unfortunately, the service at reception was rather cold and the room I had was noisy; I could hear doors slamming and people ascending a stairway in the adjacent service corridor as well as loud music from one of the function rooms until late at night. The tv also turned itself off three times and needed to be fully reset to function. I also found the power point locations inconvenient and the lack of cutlery in the room disappointing. Although I didn’t have it, the breakfast buffet did look fantastic. All in all I was bit underwhelmed and won’t be rushing back.
Stayed 1 night in Dec 2024

2/10 Terrible

BingYing

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from the lack of an effective exhaust fan in the bathroom everything else was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Kalle

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic comfy
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

4/10 Poor

Angelina

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The first impression of the 100 year old hotel was pleasant upon entering the foyer and Tea lounge and courtyards. Big need for improving the food menu in the Tea Lounge so as to bring it today's standard for a 4/5 star hotel. I would suggest getting inspiration from Singapore. Also the facilities in the rooms need to be upgraded leaky showers, tight taps, TV not working fully, long time to wait for room service were an inconvenience.
Stayed 2 nights in Nov 2024

8/10 Good

Audrey

Business traveller
Liked: Staff & service, room comfort
Once great grand Canberra hotel
Check-in was fine Room. Very tired, cobwebs on all the windows, television broke down. Could not be repaired. Bed was comfortable. Room was although dated very comfortable bathroom and shower were great. Amenities minimal and not to $300 plus per night standard which is double the average roommate anywhere else in Canberra?.
Stayed 1 night in Oct 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely size rooms, comfy bed, big bathroom, clean, great breakfast, staff super fantastic.
Stayed 1 night in Oct 2024

10/10 Excellent

Carl-Emil

Stayed 2 nights in Oct 2024

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Not quite 5 star!
Overall a comfortable stay. My only whinges were that we were initially put in a room where the lifts were not working. They moved us to another room without any problem and told us someone would be down to move us. But we were left stranded in the room for 30 minutes. We had had a long drive and we were anxious to freshen up. In the end I walked down to reception to find out what was going on. The chairs in the bedrooms could do with refurbishing as they are quite saggy. Also the TV is in the wrong place. It should be opposite the bed not at the side. Tiny little coffee cups are provided for tea instead of mugs. The service was a bit haphazard. They came to do our room and forgot to make the bed and leave milk in the fridge. The positives are that the rooms are large. Huge bathroom! Breakfast is amazing and the bed is very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the heritage aspect inside & out. It was elegant and tastefully fitted out. The room was large and comfortable and the food was delicious. We definitely recommend this hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Martin, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always like staying at the Hyatt in Canberra. Its blend of the modern and the traditional is particularly appealing with a feel reminiscent of the Victoria Falls Hotel in Zimbabwe. The rooms are comfortable, the staff helpful and the dining options are first rate.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, rooms spacious and tidy. Convenient to things to see. Room service meals good. Recommend.
Stayed 5 nights in Oct 2024

10/10 Excellent

Parwinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Yin

Stayed 1 night in Aug 2024