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Garden City Hotel, BW Signature Collection

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garden City Hotel, BW Signature Collection

Standard Room, 1 Queen Bed, Non Smoking
Outdoor pool, pool loungers
Front of property – evening/night
Lobby sitting area
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
55 Jerrabomberra Avenue, Narrabundah, ACT, 2604
  • Manuka Oval
    4 min drive
  • Lake Burley Griffin
    4 min drive
  • Manuka Shopping Centre
    4 min drive
  • Canberra, ACT (CBR-Canberra Intl.)
    9 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

Minibar, in-room safe, laptop workspace, blackout curtains

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Pavilion on Northbourne

Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1306)
The price is €72
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Pavilion on Northbourne

About this property

Garden City Hotel, BW Signature Collection

Suburban Canberra hotel in Narrabundah with free parking
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Garden City Hotel, BW Signature Collection offers 72 accommodations with iPod docking stations and MP3 docking stations. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Garden City Hotel, BW Signature Collection. During your stay, you'll be close to Parliament House. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy international cuisine and garden views while dining at Secret Garden Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 7 minutes by car from Parliament House and 9 minutes from Australian National University
Garden City Hotel, BW Signature Collection offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Barbecue grills, tour/ticket assistance, and a garden are also featured at the luxury Garden City Hotel, BW Signature Collection. Free self parking is available.

This 4.5-star Canberra hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Secret Garden Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: AUD 25 for adults and AUD 15 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Secret Garden Restaurant

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch plasma TV
  • iPod dock
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah

Garden City Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 451 out of 1026 reviews" "
Rating 8 - Good. 421 out of 1026 reviews" "
Rating 6 - Okay. 102 out of 1026 reviews" "
Rating 4 - Poor. 40 out of 1026 reviews" "
Rating 2 - Terrible. 12 out of 1026 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Very comfortable bed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and good service
We were very happy with the high standard of hospitality offered by Garden City Hotel, the one minor problem we had being dealt with promptly and efficiently. We had a four-night stay and were impressed and gratified that our room was fully serviced daily - not so common these days.
Stayed 4 nights in Aug 2024

2/10 Terrible

Hazbo

Disliked: Staff & service, property conditions & facilities
We have had to move 3 times to find appropriate room we have booked in the middle of the night. They offered a refund for one night but it did not eventuated. In sum they wont see us again.
Stayed 3 nights in Jun 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet location. Easy for public transport. The hotel was very clean and bright. Room was very clean with nice thick towels and robes. Reception was pleasant and helpful. I didn’t use the restaurant so can’t comment.
Stayed 3 nights in Jun 2024

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Craig

Stayed 1 night in Jun 2024

8/10 Good

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Have stayed several times. Would like to see microwaves in rooms rather than having to go to the laundry.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Amenities
Staff were helpful and friendly. There was a lift to our room. The room was very clean and comfortable.
Stayed 2 nights in May 2024

8/10 Good

Marie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet and comfortable. Service is great. Continental breakfast was excellent!
Stayed 1 night in May 2024

2/10 Terrible

Christian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Truly disappointed, smelly and humid room. The room temperature was really cold, the location is really bad and even the Uber driver told why I chosen this place…
Stayed 1 night in May 2024

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, property conditions & facilities
A microwave would be really useful.
Stayed 2 nights in May 2024

6/10 Okay

Vikki

Liked: Cleanliness
Needed a microwave in the room to heat up food as we had our own food but nothing to heat up with, had to throw our food out and go buy takeaway, expensive for just sleeping in a room as well.
Stayed 1 night in May 2024

6/10 Okay

Henry

Liked: Staff & service
Bed was great. Carpet looked old and dirty... TV didn't work... No EV charging facilities.
Stayed 1 night in May 2024

10/10 Excellent

Haldun

Stayed 5 nights in Apr 2024

10/10 Excellent

Edward, fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
Value
Stayed 5 nights in Apr 2024

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to check in with friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Zoya

Liked: Cleanliness, amenities, property conditions & facilities
close to where I was going
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2024

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden City offers pleasant accommodation. The staff are obliging and helpful. Unfortunately we had extremely noisy neighbours who, thankfully, were quietened down by a staff member around eleven. Having stayed a couple of times now, we recommend rooms overlooking the pool
Stayed 2 nights in Apr 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness
Disliked: Amenities
Close to where doing business. Lumpy matteress. Tired decor
Stayed 2 nights in Apr 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the back door from the car park opening automatically is a security risk, you should have to use your key to open it, as it is, anybody can walk in. Would have liked the restaurant to be open on weekends
Stayed 3 nights in Apr 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here. Will be again. It was quiet, immaculately clean, comfortable bed, 5 star service, plenty of parking spaces at no extra cost and very affordable. So glad I stayed here. I do always book accommodation based on reviews and this is why I gave this place a try and I am so very glad that I did. Thanks for an amazing stay.
Stayed 2 nights in Mar 2024

8/10 Good

Anthony J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the ambience and tranquil nature of the motel. Of particular notice i must point out the prompt reaction of the check in where due to the Television in my original room not functioning properly i was immediately moved no fuss to an adjacent room.Thank you for this
Stayed 2 nights in Mar 2024