Crowne Plaza Canberra, an IHG Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Canberra, an IHG Hotel

View from room
Exterior
Lobby sitting area
Interior
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Pool
  • Bar
  • 24/7 front desk

Explore the area

Map
1 Binara Street, Canberra, ACT, 2601
  • Canberra Centre
    ‪3 min walk‬
  • National Convention Centre
    ‪4 min walk‬
  • Civic Square
    ‪6 min walk‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Park View (Glebe Park View)

  • 32 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

Premium Room, 1 King Bed, Park View (Glebe Park View)

  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Park View (Glebe Park View, Rollaway)

  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Park View

  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Jetted Tub

  • 99 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Park View

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible Bathroom

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed (2 Floors)

  • 119 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Canberra, an IHG Hotel

Family-friendly hotel with a fitness center connected to the convention center in Canberra
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Canberra, an IHG Hotel offers 296 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desk chairs. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Canberra, an IHG Hotel's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Canberra Centre. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, bike rentals, and hiking/biking trails
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 3-minute walk from Canberra Centre and 14 minutes by foot from Australian National University
Crowne Plaza Canberra, an IHG Hotel offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Crowne Plaza Canberra, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Canberra hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Redsalt Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Binara One - This bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Dutch, English, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (AUD 35 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 38 for adults and AUD 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Redsalt Restaurant
  • Binara One

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1076 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch plasma TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Breakfast Inclusive Rate: Guests who booked a rate that includes breakfast will receive breakfast for up to 2 adults sharing a guestroom. Breakfast fees apply for additional guests

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 23 to October 31:
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 18 for children
  • Covered self parking fee: AUD 35 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 65.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open September 26 and close May 02.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canberra Crowne Plaza
Crowne Plaza Canberra Hotel
Crowne Plaza Canberra
Crowne Plaza Hotel Canberra

Crowne Plaza Canberra, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1005 reviews" "
Rating 8 - Good. 316 out of 1005 reviews" "
Rating 6 - Okay. 140 out of 1005 reviews" "
Rating 4 - Poor. 59 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were so lovely and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza was very nice, convenient place to stay at. Buffet breakfast was amazing so much food to choose from. Bed was comfortable but for some reason there was only a queen size quilt on a king size bed. So we were fighting over the quilt all night as it wasn’t big enough!! The beautiful view of the trees in the park next to the motel and framed by a huge window!
Stayed 1 night in Oct 2024

8/10 Good

Mark

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bathrooms were a bit tired. House keeping could have been better. Staff were excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Badi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gabi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Oct 2024

8/10 Good

Sanjeeva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Shana

Liked: Cleanliness
Not easy parking
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was superb as was all service and hotel overall.
Stayed 3 nights in Oct 2024

8/10 Good

Andreas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The stay was great , it was just that the property appeared a little rundown and untidy, especially the bathrooms
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but room is not that soundproof (could hear people outside at night). The tv is nice! Clean bathroom and very comfortable bed. Will stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Travelled with family
Disliked: Amenities, property conditions & facilities
We usually stay at the Diplomat when in Canberra but thought we would try something different this time. Our stay at the Crowne was disappointing and we will not be staying again. The Crowne is ageing rapidly and quickly becoming 2-3 star accommodation. The CBD location is good. Parking is limited and difficult - unbelievably at extra cost and somewhat of a lottery as to whether a spot is available. The fit-out is tired and outdated. It feels grubby. The bathrooms have obviously never been updated since being installed 30-odd years ago. No Netflix, etc??? The block-out window blinds are effective though. Carpet needs replacement, new paintwork required, decor is dated. Breakfast buffet was good and a decent range of options were available - the Crowne exceeds the Diplomat on this offering. The ground/lobby common areas were a good standard. No common coffee machine for after hours - it's 2024?!? Anyway, it's past time to get the place in order - hire a consultant if necessary. You are trading on past performance that has long since expired.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Oct 2024

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were lucky to be upgraded on our second night to a one bedroom suite! Just lovely. The staff are very professional and eager to ensure a lovely stay. The room was amazing! Red salt restaurant delicious and highly rated by our 11 year old. We will be back!
Stayed 2 nights in Oct 2024

4/10 Poor

Meifeng

Disliked: Cleanliness, staff & service, property conditions & facilities
Placed us on the first floor, no privacy whatsoever. If they specified this on our purchase, we would not choose it. Not happy. Renovation is also out of date, and bedding is old. We don’t think it is a four stars hotel as they advertised, it is a three stars hotel at the most.
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in a few spot to access shopping and fanatic dining options. The room, particularly the bathroom is very dated, and desperately needs updating. The beds were doubles which was not a comfortable sleep for 2 adults and 2 teenagers. We won’t be booking here next visit. Staff were friendly though!
Stayed 1 night in Sep 2024

8/10 Good

Gaudioso Jr, Claremont Meadows

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs
Stayed 1 night in Sep 2024