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Chalet Queen

2.0 star property

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Photo gallery for Chalet Queen

Luxury Studio Suite
Point of interest
Reception
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
S.da de Contrin 27, Canazei, TN, 38032
  • Dolomites
    ‪1 min walk‬
  • Alba-Ciampac Cable Car
    ‪5 min walk‬
  • Gianmario Scola Ice Arena
    ‪8 min walk‬
  • Bolzano (BZO)
    ‪101 min drive‬

Room options

View all photos for Luxury Studio Suite

Luxury Studio Suite | Living area

Luxury Studio Suite

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

  • 8 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

X Alp Hotel

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (239)
The price is €358
for 1 room
includes taxes & fees
2 Mar - 3 Mar
X Alp Hotel

About this property

Chalet Queen

Hotel with free breakfast, steps from Dolomites
This smoke-free hotel features a restaurant, 2 bars/lounges, and 2 coffee shops/cafes. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a garden, and barbecue grills.
Chalet Queen offers 21 accommodations with slippers and designer toiletries. These individually furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Canazei hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Chalet Queen, you're just a quick walk from Dolomites. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Chalet Queen Restaurant
  • Amenities include locker space, a car charging station, and a multilingual staff
  • Steps from Dolomites and Alba-Ciampac Cable Car
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Barbecue grills, multilingual staff, and ski storage are also featured at Chalet Queen. A complete renovation of Chalet Queen was completed in November 2021.

This Canazei hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 9:30 AM.
Chalet Queen Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges
  • Hosted evening meal available daily for a fee of EUR 40

Restaurants on site

  • Chalet Queen Restaurant

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Lockers available

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Lift
  • Front entrance ramp
  • Handrails in stairwells
  • Hardwood flooring in room
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Couples dining
  • Renovated entire property – November 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV
  • First-run films
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floors
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 4 to December 20:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 25
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day plus EUR 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 9:30 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chalet Queen Hotel
Chalet Queen Canazei
Chalet Queen Hotel Canazei

Chalet Queen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 26 reviews
Rating 8 - Good. 2 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Oct 2024

10/10 Excellent

Kedichinma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Asse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn't impressed with the hotel or the staff checking in. The town was dead, the options limited. The room was nice but the dinner, the chef and my server made it all worth while
Stayed 1 night in Oct 2023

10/10 Excellent

Zhaolong

Stayed 4 nights in Oct 2023

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Ultra modern, sparkling clean, fantastic vibe. Slightly off the main strip of Canazei but that’s exactly what we wanted. This hotel features total natural serenity and premium privacy. The staff was wonderful and the breakfast was fantastic. Be sure to check out the restaurant for dinner, we were shocked at how tasty the food was. The beef goulash was fantastic! Compliments to the chef.
Stayed 2 nights in Aug 2023

10/10 Excellent

VIVIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Adoracion, CADILLAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the bathroom, bed was somewhat small and narrow but very comfortable
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Ende Saison
Frühstück war sehr italienisch. Nur Toast oder hartes Brötchen dafür viel Süsses und Kuchen. Kaffee gut. Wetter war nicht so gut. Restauim Hotel war geschlossen. Das hatten wir erst nach Buchung erfahren. Im Dorf war eine Pizzeria offen. Das Essen dort war dafür sehr gut. Im Hotel keine Deutschsprachigen TV- Sender vorhanden. Antenne war kaputt. Diese wurde nicht repariert in der Zeit als wir dort waren
Stayed 5 nights in Sep 2024

8/10 Good

Alexander

Stayed 2 nights in Jul 2024

8/10 Good

marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

KAGAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teşekkürler
Çok modern, yeni güzel tesis. Personel güler yüzlü yardım sever. Kahvalti ve yemekler gayet güzel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 2 nights in Jul 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein aber fein
Sehr schönes Hotel mit Top Restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Stanislav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo e sicuramente ci tornero , forse manca solo una cosa una piscina coperta che nella zona e' molto in voga
Stayed 2 nights in Dec 2023

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura meravigliosa, immersa nella natura, ma comoda per raggiungere le funivie principali e il centro di Canazei. Il personale giovane, accogliente e ben preparato. I servizi della struttura sono eccellenti: colazione ricca e varia. Consiglio di soggiornare in questo Chalet, noi torneremo sicuramente!!
Stayed 2 nights in Jul 2023

2/10 Terrible

Minho

Stayed 1 night in Jul 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche remontées mécaniques, au pied des pistes
Proche remontées mécaniques, au pied des pistes. Bon service et bon repas/menu au restaurant de l'hôtel. Petit-déjeuner correct (peu de choix). Frais dans la chambre en arrivant (16°), puis température normale (après remarque)
Stayed 1 night in Apr 2023

10/10 Excellent

Gislaine

Stayed 5 nights in Mar 2023

2/10 Terrible

gaia

10/10 Excellent

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione strepitosa direttamente sulle piste e sugli impianti di risalita, servizio impeccabile, ristorante buonissimo con una cantina ricchissima, Veramente da consigliare
Stayed 1 night in Jan 2022