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"Fabulous HUGE room with view of river and city. Fabulous bathroom with glass wall (and blind) giving view of city. Really pleasant people working ... " More
24 Nov 2019 by Front Office Manager
Dear our Valued Guest We very much appreciate your comments regarding your stay at the Vinpearl Hotel Can Tho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vuong Quoc Tuan Front Office Manager
28 Oct 2019 by Front Office Manager
Dear our Valued Guest We very much appreciate your comments regarding your stay at the Vinpearl Hotel Can Tho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vuong Quoc Tuan
29 Nov 2019 by Front Office Manager
Dear Mr/Ms Thank you for sharing your review on this Website. I am most concerned to read your feedback and understand how you feel. We have taken good note of your comments and truly regret the negative impression reflected. It is certainly most unfortunate that we fell short on this occasion and apologize for the incident. Please be rest assured that we have looked into this issue raised seriously with the aim to improve. We greatly appreciate your patronage and look forward to the opportunity to welcome you back for a seamless stay. Once again, thank you and have a pleasant day. Kind regards Vuong Quoc Tuan
Sheraton Can Tho offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and spa services are also featured at the luxury Sheraton Can Tho. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 5-star Can Tho hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Sheraton Can Tho offers 262 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. This Can Tho hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Mekong Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Saravan Restaurant – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
Loby Lounge – On-site lobby lounge. Open daily.
Sunset Lounge & Pool Bar – On-site bar. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, sheraton Spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.
Sheraton Can Tho offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.
For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
