Santuario Palace Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Santuario Palace Hotel

2 outdoor pools, pool loungers
In-room safe, free WiFi, bed sheets
Restaurant
Exterior
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Av. Getúlio Vargas 501, Aparecida, SP, 12570-000
  • Aparecida Shopping Center
    ‪3 min walk‬
  • Padre Vitor Coelho de Almeida Event Center
    ‪7 min walk‬
  • Aparecida Market
    ‪8 min walk‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Triple Room (3 Solteiro)

  • Sleeps 3
  • 3 Twin Beds

Standard Quadruple Room (4 Solteiro)

  • Sleeps 4
  • 4 Twin Beds

Standard Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

About this property

Santuario Palace Hotel

Hotel with 2 outdoor swimming pools, near Basilica of the National Shrine of Our Lady of Aparecida
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Santuario Palace Hotel offers 200 air-conditioned accommodations with laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
2 outdoor swimming pools are on site along with a sauna and a fitness center.
During your stay at Santuario Palace Hotel, you're just a quick walk from Vale do Paraíba. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking and self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Vale do Paraíba and Bontur Aerial Cable Cars
  • Cats and dogs welcome for free
As a guest of Santuario Palace Hotel, you'll find 2 outdoor swimming pools, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, a vending machine, and a front-desk safe are also featured at Santuario Palace Hotel. For a fee, parking is available.

This Aparecida hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Santuario Palace Hotel has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (BRL 20 per day)
  • Uncovered valet parking on site (BRL 20 per day)
  • Wheelchair-accessible parking available
  • Off-site parking within 984 ft (BRL 20 per day)

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shower
  • Towels

More

  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: BRL 20 per day
  • Uncovered valet parking fee: BRL 20 per day
  • Nearby parking fee: BRL 20 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

SANTUARIO PALACE HOTEL Hotel
SANTUARIO PALACE HOTEL Aparecida
SANTUARIO PALACE HOTEL Hotel Aparecida

Santuario Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 194 reviews" "
Rating 8 - Good. 55 out of 194 reviews" "
Rating 6 - Okay. 32 out of 194 reviews" "
Rating 4 - Poor. 24 out of 194 reviews" "
Rating 2 - Terrible. 9 out of 194 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

LORIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Basilica and everything near by.
Stayed 2 nights in Mar 2024

8/10 Good

Séfora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place.
Stayed 1 night in May 2023

10/10 Excellent

Nayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já é a segunda vez que me hospedo nesse hotel, e acho tudo ótimo
Stayed 1 night in Oct 2024

8/10 Good

Paulo Roberto D

Stayed 1 night in Oct 2024

10/10 Excellent

KARINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Urânia

Liked: Staff & service, property conditions & facilities, room comfort
Atendeu ao que precisávamos.
Nem podemos avaliar muito, pois foi somente uma diária e atendeu as necessidades, ainda mais que é o período de maior movimento por conta das festividades da Padroeira. Maior destaque fica para o atendimento, pois todos os funcionários foram super cortês, inclusive de deixarmos bem a vontade, sem frescura. A suíte simples, mas tudo funcionando e sem problemas. Talvez só necessário melhorar na limpeza do box, pois tinha cabelo no vidro e reforma da porta do banheiro, pois está descascando. Café da manhã com bastante variedade e tudo fresquinho. Sentimos por não ter curtido o espaço do bar/piscina/jacuzzi, parecia ser bem legal, familiar. Tinha visto algumas queixas sobre o hotel no quesito da limpeza, mas ao meu ver, os hóspedes é que precisam melhorar, serem mais responsáveis e respeitosos, dizemos isso por conta de ver um monte de batatas fritas jogada num canto. Custa todos colaborarem para terem um lugar melhor? Parece que fazem de propósito. No mais, só temos gratidão pela acolhida.
Stayed 1 night in Oct 2024

10/10 Excellent

Eva Aparecida

Stayed 4 nights in Sep 2024

10/10 Excellent

Gleison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Christian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

aladim

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

MARCELO FREITAS

Travelled with family
Liked: Cleanliness
Razoável, chuveiro e torneiras do quarto, precisando de manutenção.
Stayed 1 night in Sep 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo de acordo com as propagandas.
Escolhi o Santuário pelas avaliações dos usuários e o fato de estar próx. a Basílica também foi uma opção. Acomodações ótimas, funcionários prestativos e educados. Café da manhã bem servido com boas opções. Obrigado voltaremos!!!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOM PRECISANDO DE REFORMA
Hotel precisando urgente de uma reforma, péssimo banheiro, recepção antiga, bar da piscina com som ao vivo e alto até 21hrs, dando para escutar do 11° andar, resumindo precisando de uma reforma geral. Ponto positivo café da manhã, excelente.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vanderlam Jae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia muito boa, já me hospedei outras vezes indo de excursao
Stayed 2 nights in Jul 2024

6/10 Okay

Rodrigo

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Rafaela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Dentro do esperado. Porém, me decepcionei com o jantar do hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Solange Maria de Lima Soa

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Aline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Hotel tem uma localizacao excelente em relação a basílica é em frente, o café da manha muito bom...mas se você quer silêncio para descansar isso nao vai ter...fiquei de sabado pra domingo...no hotel tinha musica ao vivo a partir das 19h...e um barzinho próximo com musica tbm...parecia estar dentro do quarto...ficou até bem tarde muito barulho...musica muito alta...e o estacionamento do hotel custa R$ 20,00 o que nao é informado no ato da reserva
Stayed 1 night in Jun 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrivel
Hotel atendeu todas as minhas expectativas, com certeza voltarei nele. Atenciosos e bom serviço, boa localização, e excelente cafá da manha, principalmente o capuccino.
Stayed 1 night in Jun 2024

10/10 Excellent

Rubia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente estadia
Stayed 1 night in Jun 2024

10/10 Excellent

Rubia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente estadia sem problema algum 👏🙏
Stayed 1 night in Jun 2024

10/10 Excellent

Josiane

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

LUIS

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024