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Pousada Portal da Serra

3.0 star property

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Photo gallery for Pousada Portal da Serra

Interior
Free WiFi, bed sheets
Premium Room
Free WiFi, bed sheets
24-inch LCD TV with satellite channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

Map
reginaldo carneiro lobo, 38 vila loli, carneiro lobo, 38 campos do jordao sp, Campos do Jordão, SP, 12460-000
  • Campos do Jordão City Gate
    ‪2 min walk‬
  • Tarundu Leisure Center
    ‪17 min walk‬
  • Baden Baden Brewery
    ‪3 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Comfort Double Room

24-inch LCD TV with satellite channels, TV

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Quadruple Room

Free WiFi, bed sheets

Comfort Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Trundle Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is €84
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includes taxes & fees
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About this property

Pousada Portal da Serra

Pousada in Campos do Jordão with free breakfast and free valet parking
A 24-hour front desk, free breakfast, and free valet parking are available at this smoke-free pousada. WiFi in public areas is free. Housekeeping is available on request.
Pousada Portal da Serra offers 20 accommodations. 24-inch LCD televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.
During your stay at Pousada Portal da Serra, you're just a quick walk from Campos do Jordão City Gate. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Steps from Campos do Jordão City Gate and a 3-minute drive from Tarundu Leisure Center
Free breakfast is served daily. Public spaces have free WiFi. Valet parking is free.

This 3-star Campos do Jordão pousada is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LCD TV with satellite channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 200.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Portal Da Serra Brazil
Pousada Campos de Paiva
Pousada Portal da Serra Pousada (Brazil)
Pousada Portal da Serra Campos do Jordão
Pousada Portal da Serra Pousada (Brazil) Campos do Jordão

Pousada Portal da Serra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 127 reviews
Rating 8 - Good. 29 out of 127 reviews
Rating 6 - Okay. 19 out of 127 reviews
Rating 4 - Poor. 9 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Jul 2024

6/10 Okay

Arleise

Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio Celso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
A Pousada Campos de Paiva foi uma experiência muito boa para nós! O atendimento do funcionário Cleverson foi muito bom, o quarto e banheiro estava limpo, silencioso e confortável. Localização de fácil acesso e um excelente café da manhã! Experimentem o pão Lua Cheia. Voltaremos sempre e indicaremos aos amigos.
Stayed 1 night in Jan 2025

10/10 Excellent

ADRIANO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Menos é mais."
Fomos bem recebidos pela recepção explicando tudo sobre a hospedagem. A portaria sempre atenta aos pedidos e solicitações. O café da manhã foi muito agradável e saboroso, parabéns a toda equipe.
Stayed 1 night in Jan 2025

6/10 Okay

Elisa soane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Muito bom
Ambiente limpo, arrumado, vista privilegiada.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Junia Flávia P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Atendimento
Atendimento excelente, Café da manhã muito bom, só falta aquecedor nos quartos. A garagem do fundo requer habilidade do motorista porém os funcionários sempre ajudam. Ótimo Custo Benefício, ao lado do portal
Stayed 4 nights in Jan 2025

8/10 Good

Giordani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Débora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Patrícia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Os quartos dos fundos não são bons!
Chegamos lá colocaram minha família nos quartos dos fundos e não disseram nada, achamos que fosse quartos tem fotos do aplicativo e não foi.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Fiquei em um quarto colado com o do proprietário que tem 2 cachorros que ficam latindo constantemente desde bem cedo. A cama apesar de King, o colchão era muito desconfortável. A
Stayed 1 night in Dec 2024

10/10 Excellent

Lucilei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Cintia

Stayed 2 nights in Nov 2024

8/10 Good

Fernanda

Liked: Cleanliness, staff & service
Ótimo atendimento, tudo muito limpo e organizado, mas o café da manhã deixa a desejar, sanduicheira com um lado queimado, e se vc quiser tomar água no café, tem q comprar na recepção. O chuveiro do quarto horrível, sai pouquíssima água e é quase impossível equilibrar água quente e fria.
Stayed 1 night in Nov 2024

10/10 Excellent

Jocilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilha
Lugar maravilhoso, funcionários muito atenciosos, principalmente Camila,que fez um delicioso café e Daniel que nós recepcionou muito bem, parabéns a todos da Pousada
Stayed 9 nights in Oct 2024

6/10 Okay

Maria Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Razoável
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A pousada é simples, mas boa! O atendimento é ótimo . A questão é que fica longe de tudo , quem não tem carro , gasta uma fortuna com Táxi, uber não pega lá ! Eu não voltaria só por conta disso
Stayed 2 nights in Aug 2024

4/10 Poor

Iris S M Y

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

GERALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

MARCOS

Stayed 1 night in Jul 2024

10/10 Excellent

Naiara Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amei a minha estadia
Quarto simples, mais super limpo e organizado, pertinho do portal de campos. Cafe simples, mais uma delicia.
Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Ambiente limpo e amplo.
Stayed 3 nights in Jul 2024

6/10 Okay

Eli

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Muito cara para o que oferece
A relação custo x benefício não foi atendida.
Stayed 1 night in Jul 2024

6/10 Okay

Wilson

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Algumas considerações importantes, a porta do banheiro nao fechava está emperrada, o cama nao era confortável, a TV somente 4 canais abertos. Referente ao atendimento e limpeza só elogios.
Stayed 1 night in Jul 2024