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Portal Palace Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portal Palace Hotel

Exterior
Exterior
Free WiFi, bed sheets, wheelchair access
Exterior
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • Free WiFi
    Free WiFi

Explore the area

Map
Av. Itaguaçu, 618, Aparecida, SP, 12570-000
  • Nativity Scene Hill - Shrine of Our Lady Aparecida
    5 min walk
  • Basilica of the National Shrine of Our Lady of Aparecida
    7 min walk
  • Aparecida Walkway
    11 min walk

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 10000 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 10000 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 10000 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is €40
for 1 night
includes taxes & fees
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About this property

Portal Palace Hotel

Hotel with free breakfast, a short walk to Basilica of the National Shrine of Our Lady of Aparecida
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Portal Palace Hotel offers 50 air-conditioned accommodations with hair dryers and ceiling fans. 32-inch LED televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Portal Palace Hotel, you're just a quick walk from Basilica of the National Shrine of Our Lady of Aparecida. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Amenities include an elevator
  • Steps from Vale do Paraíba and 7 minutes by foot from Basilica of the National Shrine of Our Lady of Aparecida
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

For a fee, parking is available.

This 3-star Aparecida hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.
Portal Palace Hotel has a restaurant on site.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (BRL 35.00 per night)
  • Off-site parking within 328 ft (BRL 35.00 per night), from 6:00 AM to 8:30 PM; booking required

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: BRL 35.00 per night
  • Nearby parking fee: BRL 35.00 per night (328 ft away; open 6:00 AM to 8:30 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Portal Palace Hotel Hotel
Portal Palace Hotel Aparecida
Portal Palace Hotel Hotel Aparecida

Portal Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 39 out of 113 reviews" "
Rating 8 - Good. 28 out of 113 reviews" "
Rating 6 - Okay. 16 out of 113 reviews" "
Rating 4 - Poor. 13 out of 113 reviews" "
Rating 2 - Terrible. 17 out of 113 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alessandra

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience. Got locked out of the room and had to wait almost an hour to get the locksmith to open the door… Property in need of desperate renovations. Don’t stay there, trust me
Stayed 1 night in Dec 2023

8/10 Good

Maria de F do C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Matheus

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deixou a desejar!
Não poderia esperar grande estadia de um hotel de baixo custo, mas tem coisas que não precisam de luxo ou dinheiro para fornecer, como a educação dos atendentes! Fomos muito mal recebidos pelo rapaz da recepção. O hotel não disponibiliza estacionamento (estava na descrição do mesmo). Os lençóis e fronhas estavam sujos quando chegamos, o banheiro também! O box do banheiro não fechava por completo, o que fez molhar todo o banheiro. A ducha é muito boa, não tenho como falar mal. O café da manhã também surpreendeu, básico mas muito bem servido. Conclusão, espero não precisar voltar a me hospedar nele!
Stayed 1 night in Aug 2024

4/10 Poor

Ricardo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Desapontada, limpeza do quarto e do banheiro muito ruim. Ficamos 3 dias hospedados, nem o básico como repor os papel higiênico fazem, tivemos que pedir na recepção. Ao tomar banho, o banheiro molha todo. Café da manhã razoável
Stayed 3 nights in Jul 2024

4/10 Poor

Edilson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Telefone nao funciona tentarmos ligar varias vez para hotel nao conseguir / cama e muito ruim / travesseiro tambem era muito ruim / eu e minha esposa nao conseguimos dormir sem falar no barulho a noite toda: Nao recomendo
Stayed 1 night in Jul 2024

8/10 Good

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Edina

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

João P A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Eclailton

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Erenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 3 nights in Jul 2024

2/10 Terrible

Áurea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Geissiane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhor hotel que já fiquei em Aparecida, quarto com ar condicionado, escuro a noite, chuveiro maravilhoso. Moço da recepcao a noite um amor, super educado e solocito. Cafe da manhã simples mais muito gostoso, café quente. Enfim amei a estadia e voltarei.
Stayed 3 nights in Jul 2024

8/10 Good

Claudio

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Péssimo não recomendo
Atendimento da recepção PÉSSIMO, cuidado pois tentaram me cobrar duas vezes, já havia pago pelo site, não há estacionamento, ar condicionado estragado, ventilador de teto estava a ponto de cair, enfim, horrível, não recomendo.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
melhor custo beneficio!
Stayed 2 nights in Jun 2024

6/10 Okay

credcesta

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom, para passar uma noite
Stayed 1 night in Jun 2024

10/10 Excellent

Maricélia

Liked: Staff & service
Preço Justo!
Hotel dentro das espectativas, atendeu a nossa necessidade de uma noite, a vista da Janela é voltada para a Basílica inteira, muito linda! Preço justo!
Stayed 1 night in Jun 2024

6/10 Okay

vanessa

Liked: Cleanliness, staff & service
O hotel fica enfrente ao Santuário , porém na descrição para que tem estacionamento e não tem , demais café e demais serviços é compatível ao valor cobrado !
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Helio de Oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Sirlei

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nota 5
O hotel e bom ,mas não gostamos da cama muito dura e os travesseiros ruim ,o café da manha e gostoso, e um hotel bom mais não volterei mais ...
Stayed 1 night in May 2024

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024