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Ort Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ort Hotel

Front of property
Indoor pool, outdoor pool, open 10:00 AM to 6:00 PM, pool loungers
Exterior
Superior Chalet
View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
R. Eng. Gustavo Kaiser, 165, Campos do Jordão, SP, 12460-000
  • Araucaria Chocolate Factory
    20 min walk
  • Centro Universitário Senac - Campos do Jordão
    5 min drive
  • Campos do Jordão Convention Center
    5 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Chalet

Classic Chalet

Classic Chalet

  • 110 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Chalet

Presidential Chalet

Presidential Chalet

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (Varanda)

Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 Bedroom (Varanda)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Chalet

Superior Chalet

Superior Chalet

  • Sleeps 5
  • 2 King Beds

View all photos for Family Chalet

Family Chalet

Family Chalet

  • Sleeps 7
  • 3 King Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Room (Varanda)

Premium bedding, down duvets, minibar, in-room safe

Premier Room (Varanda)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Bendito Cacao Resort & Spa

Pool
Hot tub
Breakfast included
Spa
4.5 out of 5, Wonderful, (229)
The price is €273
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Bendito Cacao Resort & Spa

About this property

Ort Hotel

Luxury Campos do Jordão hotel in Vila Natal with a full-service spa
A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
Ort Hotel offers 59 accommodations with fireplaces and minibars. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA WELLNESS has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Ort Hotel. During your stay, you'll be within walking distance of Xylography Museum. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with hot stone massages, body treatments, or aromatherapy at SPA WELLNESS
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 15 minutes by foot from Xylography Museum and a 2-minute drive from Casa da Xilogravura
Ort Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a children's pool, and a fitness center are also featured at the luxury Ort Hotel. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Campos do Jordão hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Ort Hotel has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered valet parking on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Arcade/games room
  • Bike tour information
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Vineyard

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Treatment room

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • Smart TV

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 600.0 per day.
  • Cribs (infant beds) are available for BRL 600.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: BRL 600.0 per day
  • Rollaway bed fee: BRL 600.0 per day
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ort Hotel Hotel
Ort Hotel Campos do Jordão
Ort Hotel Hotel Campos do Jordão

Ort Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 196 out of 250 reviews" "
Rating 8 - Good. 35 out of 250 reviews" "
Rating 6 - Okay. 13 out of 250 reviews" "
Rating 4 - Poor. 4 out of 250 reviews" "
Rating 2 - Terrible. 2 out of 250 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

clarice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond my expectations! I had read great reviews but our stay greatly exceeded them! Everything was perfect, the property is beautiful, close to everything, staff is just amazing, food was superb! My family and I didn't want to leave!
Stayed 2 nights in Jun 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely amazing
Stayed 3 nights in Apr 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel!
Stayed 3 nights in Feb 2024

10/10 Excellent

Victoria

Stayed 1 night in Dec 2022

10/10 Excellent

Daniela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! It’s beautiful, very clean, friendly staff, large and comfortable rooms. Perfect breakfast. Glamorous! We just missed more open-door activities for children.
Stayed 2 nights in Oct 2022

8/10 Good

Ana Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and bathoroom, very friendly staff. Delicious breakfast.
Stayed 2 nights in Sep 2021

8/10 Good

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Promessa do incrível, mas longe de ser perfeito
Nossa estadia no hotel foi em uma semana de baixa temporada, e acabamos prejudicados pela fase vermelha da pandemia (o que nos obrigou a ficar somente no hotel sem opções externas). A estrutura é incrível, o plano de expansão também, a comida super bem preparada e os funcionários atenciosos. Porém deixou a desejar foi, para um hotel de alto padrão como o Ort, quanto a disponibilidade de funcionários por estarmos em baixa temporada, durante a semana havia apenas 1 pessoa para atender a todos no restaurante, o Spa que nos foi oferecido previamente a estada, ao chegar descobrimos que não estaria funcionando até o nosso último dia (o que após notificarmos foi resolvido) e haviam obras ocorrendo com barulho iniciando as 8 da manhã. Chegaram a nos oferecer para trocar de quarto no último dia, mas nesse caso já havia passado o momento para tal (4 dias desde nossa chegada). Enfim, o hotel promete ser algo perfeito pelas postagens de quem visita, mas nossa experiência apesar de boa, ficou longe do que esperávamos pela proposta de valor que é “vendida”.
Stayed 4 nights in Jan 2021

8/10 Good

Vander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Pedro Augusto

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel excelente. Apenas um adendo para limpeza dos quartos. Fiquei no chalé, e tinham alguns bichos mortos perto das cortinas dos quartos. Pizzaria e café da manhã extraordinários. Restaurante Kuch mediano.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Amaziles Alice

Stayed 5 nights in Aug 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

João Paulo

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra Grosworsel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

ANTONIO J

Stayed 3 nights in Jul 2024

10/10 Excellent

RODRIGO

Stayed 3 nights in Aug 2024

8/10 Good

Marcia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento que faz diferença
O Hotel Ort é diferenciado pelo atendimento, não é a primeira vez que nos hospedamos lá. Só achei que havia falta de manutenção em alguns itens do quarto. Os restaurantes perfeitos, maravilhosos
A mascote do hotel
Stayed 2 nights in Jul 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Larissa

Stayed 2 nights in Jul 2024

10/10 Excellent

Andre

Stayed 2 nights in Jul 2024

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo para casal.
O hotel é ótimo para casal, pois a estrutura infantil deixa a desejar, os brinquedos do parquinho indicam total falta de manutenção, estão em mal estado de conservação.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Bruna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, mas tenho receio com pets
Gostei muito. Mas tive uma intercorrência. O cachorro do hotel (na verdade da rua, mas estava no hotel) avançou no meu cachorro. Ainda bem que não foi muito grave. Tirando isso, foi excelente!!
Stayed 2 nights in Jul 2024