Hotel Platanus

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Platanus

Free daily buffet breakfast
Balcony
Lake
Exterior
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Av Frei Orestes Girardi, 3, Campos do Jordão, SP, 12460000
  • Campos do Jordão City Gate
    19 min walk
  • Saint John Monastery
    20 min walk
  • Baden Baden Brewery
    2 min drive

Room options

Standard Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Hotel Platanus

Campos do Jordão hotel in Alto da Boa Vista with free breakfast and a 24-hour front desk
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and a garden. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a banquet hall.
Hotel Platanus offers 34 accommodations with minibars and complimentary toiletries. LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Hotel Platanus, you'll be within walking distance of Campos do Jordão City Gate. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Campos do Jordão City Gate and a few minutes from Saint John Monastery
Free breakfast is available daily. Public spaces have free WiFi. Hotel Platanus also features tour/ticket assistance and a garden. Free self parking is available.

This 3-star Campos do Jordão hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • Room service available

Conveniences

  • Banquet hall
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Platanus Campos do Jordao
Platanus Campos do Jordao
Hotel Hotel Platanus Campos do Jordao
Campos do Jordao Hotel Platanus Hotel
Hotel Hotel Platanus
Platanus
Brazil
Platanus Campos Do Jordao
Hotel Platanus Hotel
Hotel Platanus Campos do Jordão
Hotel Platanus Hotel Campos do Jordão

Hotel Platanus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 119 reviews" "
Rating 8 - Good. 34 out of 119 reviews" "
Rating 6 - Okay. 9 out of 119 reviews" "
Rating 4 - Poor. 4 out of 119 reviews" "
Rating 2 - Terrible. 2 out of 119 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jose Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, clean, staff are very attentive but the location is a little far from the main city centers.
Stayed 2 nights in May 2024

8/10 Good

WAGNER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

DEBORA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A estadia é antiga e não fizeram nenhuma reforma, então torna a pousada indesejada! No dia que fui estava muito frio o aquecedor não funciona ou melhor o aquecedor só aquece o próprio aparelho e os quartos são muito gelados, pisar no chão do banheiro era praticamente impossível de tão gelado, guarda roupa antigo se desfazendo, faltou luz e na pousada não possui um gerador, sinceramente me arrependi muito da reserva pela estrutura do local! funcionários eram muito atenciosos e o café da manhã também era gostoso, mas não possuía muita variedade
Stayed 3 nights in Aug 2024

8/10 Good

ARISON GERALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Café da manhã é servido muito tarde. Para quem tiver compromisso ou retornar de campos do Jordão
Stayed 2 nights in Aug 2024

10/10 Excellent

Hyaggo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ingrid

Stayed 2 nights in Aug 2024

4/10 Poor

Antônio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Podia ser melhor
Achei as coisas do hotel muito antigas e poucos cobertores pelo preço deveria ter mais qualidade as coisas por ser um lugar frio devia ser mais aconchegante atendimento ótimo todos os funcionários maravilhosos mas o hotel em si deixou a desejar o quarto
Stayed 1 night in Aug 2024

8/10 Good

Wellington

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem em família.
Final de semana maravilhoso com a família. Ficamos no quarto família. Bem amplo. Água bem quente. Café da manhã muito bom. Felipe ,que nos recepcionou, é muito atencioso e simpático. Com certeza voltarei e indico o hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Valter Borba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Fabi

Stayed 1 night in Aug 2024

10/10 Excellent

Edivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, top.
Stayed 2 nights in Aug 2024

6/10 Okay

Alex

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel precisa de cuidados.
O hotel até tem boa infraestrutura, mas precisa de uma reforma, esta um pouco abandonado, quarto é muito simples, o teto de gesso parece que vai cair a qualquer momento.
Stayed 1 night in Aug 2024

10/10 Excellent

Edivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Fabio Kazuo

Stayed 2 nights in Jul 2024

10/10 Excellent

FABIO

Stayed 2 nights in Aug 2024

10/10 Excellent

Bruno Diniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Excelente localização e estadia. Irei retornar outras vezes
Stayed 1 night in Aug 2024

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Precisa de renovacao
Hotel antigo, precisa de uma renovacao. Quarto espacoso mas so com uma arara pequena, nao tem onde colocar as roupas e a mala. Cobertores velhos e surrados, mas a cama estava boa, dormimos bem. Chuveiro bom. Ponto alto sao os atendemtes, todos muito simpaticos e prestativos.
Stayed 2 nights in Jul 2024

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Platanus: o simples que te conecta com a natureza.
Lugar com contato absurdo com a natureza. Atendimento cordial de todos os funcionarios . Voltarei com certeza .
Stayed 2 nights in Aug 2024

10/10 Excellent

FABIO KAZUO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel com grande área verde
O hotel não fica perto do centro, mas foi um bom custo benefício pra quem não se importa com isso, e a área do hotel é fantástica, muito linda a parte da cachoeira aos fundos. Bom café com frutas, bolos e ovos. Só os quartos mesmo que tem a aparência antiga, acho que realmente vale a pena tirar os carpetes, são de difícil limpeza e podem acumular ácaros...
Stayed 2 nights in Jul 2024

10/10 Excellent

Benigil

Stayed 2 nights in Jul 2024

8/10 Good

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

aydamari

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel antigo com bons funcionários
O Hotel é muito velho, ainda com carpete por todo lado, os carpetes do quarto cheio de manchas o que assustou bastante de início, mas os funcionários foram excepcionais, muito atenciosos, tentaram nos mudar de quarto mas a segunda opção tinha cheiro de mofo tão forte que voltamos para a primeira... Infelizmente esqueci de fazer fotos, nós não paramos no hotel, andamos bastante pela cidade. O ponto positivo de ser hotel antigo é o pé direito beeem alto, o que deixa o ambiente mais aconchegante. As camas e colchões eram novos e confortáveis. A limpeza da banheiro foi nota 10, a água nem quente. Acho q o ponto a se pesar realmente é o fato dos carpetes velhos e que por mais q se tentei, não tem como deixar aquilo limpo, principalmente falando de família alérgica como a minha. No mais foi uma experiência agradável. Café da manhã direitinho. Faltou opção de um chá para quem não bebe café.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024