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Hotel Matsubara

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Matsubara

Exterior
Front of property
Minibar, in-room safe, desk, blackout curtains
Free daily buffet breakfast
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Laundry
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Campos do Jordão Convention Center
    ‪8 min walk‬
  • Aspen Mall
    ‪12 min walk‬
  • Capivari Shopping Center
    ‪13 min walk‬

Room options

View all photos for Basic Double Room

Minibar, in-room safe, desk, blackout curtains

Basic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Pousada das Hortênsias

Breakfast included
Parking included
Free WiFi
Gym
4.8 out of 5, Exceptional, (339)
The price is €55
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Pousada das Hortênsias

About this property

Hotel Matsubara

Family-friendly Campos do Jordão hotel in Capivari with free breakfast
A fitness center, a complimentary children's club, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Other amenities include spa services, concierge services, and laundry facilities.
Hotel Matsubara offers 20 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Matsubara, you're just a quick walk from Campos do Jordão Convention Center. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Within a 10-minute walk of Campos do Jordão Convention Center and Cadij Shopping Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Matsubara. Self parking and valet parking are free.

This 3-star Campos do Jordão hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free local area shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Playground
  • Spa services

Family friendly

  • Arcade/games room
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area

Spa

  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per day
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Hotel Matsubara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 118 out of 236 reviews" "
Rating 8 - Good. 76 out of 236 reviews" "
Rating 6 - Okay. 32 out of 236 reviews" "
Rating 4 - Poor. 5 out of 236 reviews" "
Rating 2 - Terrible. 5 out of 236 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay of my trip
This has been by far the best hotel I've had in Brazil. I've visited the country twice and stayed in a dozen places. The town itself is nice with plenty to see, but this hotel was a pleasant surprise. It has more amenities than listed with a kids playroom and game room, in addition to small gym and in the back a beautiful Japanese style garden. The breakfast was full standard Brazilian buffet and the rooms were comfortable but not lavish.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unacceptably dirty and old, there was mold on the walls, the mirror was so stained I could barely see myself. For the price we paid, it was unacceptable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marilia, Botelhos,mg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and property area!
It had everything we needed. Excellent service! Close by city center

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, hospedagem ótimo, café da manhã tava tudo delicioso, pessoal que trabalha lá são muito educados e nos atenderam muito bem.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Ótima estadia e custo benefício.
Otimo custo benefício. Peguei um quarto simples mas que atendeu muito bem para uma noite. O quarta estava com um pouco de pó no armários e embaixo da cama. O hotel é bonito, bem localizado e ótimo cafe da manhã.
Stayed 1 night in Sep 2024

6/10 Okay

Adriano

Disliked: Staff & service
Não fizeram arrumação do quartos e nem dos banheiros, nem trocou as toalhas.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
As acomodações são bem antigas no geral , tem pequenas coisas que podem ser melhoradas como por exemplo, fechadura, tv, mais prateleiras ou armário no banheiro. Para ter uma ideia logo na entrada tem uma sala aberta para escolher dvd, porém não tem aparelho de dvd no quarto, então fica ali sem sentido. A área de brinquedos é legal, tem um ótimo espaço, porém está um pouco largado, sem manutenção e com um sinal de infiltração.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Nota Geral: 8.5/10 Fiquei hospedado por um dia neste hotel e minha experiência foi bastante positiva com alguns pontos a melhorar. Pontos Positivos: A localização é excelente, próximo do centro. O quarto é espaçoso e tem uma varanda grande, com uma vista bonita para as montanhas. O banheiro é amplo, o quarto tem TV, Wi-Fi e aquecedor elétrico. O café da manhã foi gostoso. O atendimento foi ótimo, com funcionários muito educados e prestativos. Pontos a Melhorar: O chuveiro foi um dos maiores problemas. Demorava bastante para ajustar a temperatura ideal e, às vezes, a água ficava muito quente ou fria. O quarto estava limpo, mas percebi que havia bastante poeira embaixo da cama, o que poderia ser melhorado. A cama não foi das mais confortáveis comparada a outros hotéis que já fiquei. No geral, é uma excelente opção para quem procura um ambiente confortável e familiar.
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O melhor hotel custo beneficio!!
Um dos melhores hoteis, não estavam em um preço alto, e as condições do hotel são excelentes, sala de jogos, academia, café da manha... O transfer também nos poupou muito dinheiro ate o centro de Capivari, quarto também, é bem grande. Realmente não tenho nada a reclamar, valeu super a pena!
Stayed 4 nights in Aug 2024

8/10 Good

Ronaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana Lillian

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Quartos confortáveis! Excelente café da manhã. Transfer para vila Capivari e brinquedoteca! Tudo perfeito
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários super atenciosos e prestativos!
Stayed 2 nights in Aug 2024

10/10 Excellent

amilton f

Stayed 3 nights in Aug 2024

10/10 Excellent

Andre Luiz

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com valor justo e funcionários super educados, amei a experiência.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhammad

Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável
Stayed 1 night in Jul 2024

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Apesar de não ser um hotel novo, as acomodações estão em ótimo estado. Os funcionários são muito gentis e prestativos. Café da manhã variado e farto, com horário prolongado (7h às 11h)!
Stayed 6 nights in Jul 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepcao muito hospitaleira, hotel otimo para criancas!!! Ótimo cafe da manha!! Somente o chuveiro poderia oscilar menos na temperatura pelo frio que estava!
Stayed 4 nights in Jul 2024