Hotel Matsubara

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Matsubara

Exterior
Minibar, in-room safe, desk, blackout curtains
Garden
26-inch LCD TV with cable channels, TV, toys
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Campos do Jordão Convention Center
    8 min walk
  • Aspen Mall
    12 min walk
  • Capivari Shopping Center
    13 min walk

Room options

Basic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Deluxe Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Hotel Matsubara

Family-friendly Campos do Jordão hotel in Capivari with free breakfast
A fitness center, a complimentary children's club, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Other amenities include spa services, concierge services, and laundry facilities.
Hotel Matsubara offers 20 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Matsubara, you're just a quick walk from Campos do Jordão Convention Center. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Within a 10-minute walk of Campos do Jordão Convention Center and Cadij Shopping Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Matsubara. Self parking and valet parking are free.

This 3-star Campos do Jordão hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free local area shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Playground
  • Spa services

Family friendly

  • Arcade/games room
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area

Spa

  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per day
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Hotel Matsubara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 228 reviews" "
Rating 8 - Good. 75 out of 228 reviews" "
Rating 6 - Okay. 30 out of 228 reviews" "
Rating 4 - Poor. 5 out of 228 reviews" "
Rating 2 - Terrible. 5 out of 228 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay of my trip
This has been by far the best hotel I've had in Brazil. I've visited the country twice and stayed in a dozen places. The town itself is nice with plenty to see, but this hotel was a pleasant surprise. It has more amenities than listed with a kids playroom and game room, in addition to small gym and in the back a beautiful Japanese style garden. The breakfast was full standard Brazilian buffet and the rooms were comfortable but not lavish.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unacceptably dirty and old, there was mold on the walls, the mirror was so stained I could barely see myself. For the price we paid, it was unacceptable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marilia, Botelhos,mg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and property area!
It had everything we needed. Excellent service! Close by city center

8/10 Good

Ronaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana Lillian

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Quartos confortáveis! Excelente café da manhã. Transfer para vila Capivari e brinquedoteca! Tudo perfeito
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários super atenciosos e prestativos!
Stayed 2 nights in Aug 2024

10/10 Excellent

amilton f

Stayed 3 nights in Aug 2024

10/10 Excellent

Andre Luiz

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com valor justo e funcionários super educados, amei a experiência.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhammad

Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável
Stayed 1 night in Jul 2024

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Apesar de não ser um hotel novo, as acomodações estão em ótimo estado. Os funcionários são muito gentis e prestativos. Café da manhã variado e farto, com horário prolongado (7h às 11h)!
Stayed 6 nights in Jul 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepcao muito hospitaleira, hotel otimo para criancas!!! Ótimo cafe da manha!! Somente o chuveiro poderia oscilar menos na temperatura pelo frio que estava!
Stayed 4 nights in Jul 2024

8/10 Good

Edison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima.
Stayed 3 nights in Jul 2024

6/10 Okay

alexandre

Liked: Staff & service
Reforma urgente
Hotel antigo, trocaram apenas o piso de carpete p laminado! Precisa de reforma urgente! Pra Campos bom custo e ate boa localizacao! Os funcionarios muito educados e prestativos. Tem uma van que leva/tras a Capivari, que ajuda tb! Enfim, custo medio , mas precisa reforma.
Stayed 1 night in Jul 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Foi maravilhosa, atendimento excelente, funcionários super atenciosos e educados. Com toda certeza recomendo!
Stayed 6 nights in Mar 2024

10/10 Excellent

Felipe

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local seguro porém o hotel está localizado em um morro e é cansativo voltar do centro a pé
Stayed 2 nights in Jun 2024

8/10 Good

RENATA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bacana, atendimento da equipe muito boa. Como uma sugestão/solicitação, por ser um hotel pet friendly, deveria tem um espaço no restaurante para que você possa tomar café da manha com seu pet... pq a opção que dão é vc deixar seu cachorrinho sozinho no quarto ou se reveza com alguem e acaba tomando café sozinho.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Georgea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2024