Novotel Campo Grande

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Campo Grande

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior
Exterior
Executive Room, 1 Double Bed
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Avenida Mato Grosso 5555, Jardim Copacabana, Campo Grande, MS, 79031-960
  • Indigenous Nations Park
    3 min walk
  • Park of Powers
    5 min walk
  • Pantanal Aquarium
    3 min drive
  • Campo Grande (CGR-Campo Grande Intl.)
    29 min drive

Room options

Superior Apartment, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Apartment, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Novotel Campo Grande

Family-friendly Campo Grande hotel in Carandá Bosque with free parking
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a business center. Housekeeping is available on request.
Novotel Campo Grande offers 155 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels.

This Campo Grande hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Novotel Campo Grande, you're just a quick walk from Indigenous Nations Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Restaurante 365
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a playground
  • Just a 3-minute walk from Indigenous Nations Park and 5 minutes by foot from Park of Powers
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Campo Grande offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 7190 square feet (668 square meters) and includes a conference center. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel Campo Grande. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Campo Grande hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Restaurante 365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: BRL 62 for adults and BRL 62 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurante 365

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Musical instruments
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre (7190 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: BRL 78.75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 62 for adults and BRL 62 for children
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Campo Grande Novotel
Novotel Campo Grande
Novotel Hotel Campo Grande
Novotel Campo Grande Brazil
Novotel Campo Grande Hotel
Novotel Campo Grande Hotel
Novotel Campo Grande Campo Grande
Novotel Campo Grande Hotel Campo Grande

Novotel Campo Grande Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 231 out of 537 reviews" "
Rating 8 - Good. 172 out of 537 reviews" "
Rating 6 - Okay. 76 out of 537 reviews" "
Rating 4 - Poor. 36 out of 537 reviews" "
Rating 2 - Terrible. 22 out of 537 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Regan

Stayed 1 night in Jul 2024

10/10 Excellent

ADEMIR

Stayed 1 night in May 2024

8/10 Good

Jose

Business traveller
Liked: Staff & service
Stayed 5 nights in May 2024

4/10 Poor

sergio, St petersburg

Liked: Staff & service
Disliked: Property conditions & facilities
Need betterment for grounds and rooms.
Stayed 1 night in May 2024

10/10 Excellent

Julia Elizabeth

Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos Thadeu, New York

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and great breakfast!
Stayed 1 night in Aug 2022

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Everything in the hotel was just as described but the staff were what made the difference because they went beyond several times and were absolutely fantastic. Definitely recommend
Stayed 3 nights in Jul 2022

8/10 Good

Lorena

Stayed 1 night in Jun 2022

2/10 Terrible

charles

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
lackluster reception and dining room help. Nice spaces near pool
Stayed 1 night in Mar 2022

8/10 Good

Alfredo

Business traveller
Liked: Staff & service, room comfort
Good but…
Nice hotel, but cleanliness conditions and internet need to improve.
Stayed 1 night in Jan 2022

10/10 Excellent

Joao Luiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
O funcionários são gentis. O hotel fica perto do Centro de Convenções, mas é longe de qualquer centro comercial ou restaurante. O café-da-manhã é bom. A piscina e a área externa são muito bons. O apartamento é confortável. O banheiro é espaçoso. O restaurante do hotel atende bem. Se estiver chovendo, o hóspede vai ter que subir escadas, ou enfrentar a chuva para chegar no seu apartamento.
Stayed 1 night in Dec 2021

10/10 Excellent

SHERBEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo muito bom, mas a vista do quarto foi a pior, quarto 264, no demais tudo em ordem… O café estava fantástico!!! Obrigado
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortável
Ótimo hotel! Confortável para uma viagem de trabalho.
Stayed 1 night in Apr 2021

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Padrao
Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã. Otima localização.
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Padrao
Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã. Otima localização.
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Stayed 13 nights in Sep 2020

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Property is clean and comfortable. Bed is very good. Their gym have weights and run mills. Did not use the pool but it looks clean and tempting. Restaurant have good selection on the menu, and the bar have several alternatives.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marco, Orlando/FL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Excellent restaurant. Awesome breakfast
Stayed 3 nights in Jun 2019

10/10 Excellent

G.Noel, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with responsive staff and good food options for our first night and a beautiful buffet for breakfast (wasn't included in the room price, however). Rooms were quiet (we didn't face the courtyard, which may be noisier), clean and comfortable. The hotel is close to downtown and within taxi distance to good restaurant options. We felt very well taken care of. We spent our first and last nights in Brazil at this hotel and the staff recognized and greeted us warmly on our last night, which made us feel very nice to be remembered.
Stayed 1 night in Jun 2018

10/10 Excellent

Moises, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very clean, comfortable, fine and elegant; invites not to leave their facilities.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Sep 2017

10/10 Excellent

Beny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel is nice and clean. Staff is polite and respectful. Check-in could be a bit faster. Breakfast is outstanding and rooms are nice and clean.
Stayed 1 night in Jul 2017

2/10 Terrible

comercial box , los angeles ca

Disliked: Cleanliness, property conditions & facilities, room comfort
comercial box
The hotel look like a comercial desk of financial advisers Didn't feel comfortable there didn't feel like a hotel at all The service is fine but the hotel is being left behind old

8/10 Good

ANDRÉ, São Carlos, SP, Brazil.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied.
In overall, it was very pleasant.