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21 Nov 2019 by Floriana Catalano
Lieber Gast Wir bedauern, dass Sie mit den Leistungen unserer Struktur nicht zufrieden sind. Wir arbeiten ständig daran, die Erwartungen immer zu erfüllen, und sein Kommentar hilft uns zu verstehen, was wir noch verbessern müssen. Wir arbeiten insbesondere daran, den Service zu verbessern, der immer mehr angeboten wird, und hoffen, dass wir Sie bald wieder begrüßen können, um Ihnen das Engagement zu zeigen, mit dem wir dieses Ziel zum Erfolg führen. Floriana Catalano Front Office Manager
5 May 2018 by Nh Villa San Mauro
Dear Guest Gio, thank you very much for your comment and for giving us a reward with such a positive title in your review, that describing the experience at NH Villa San Mauro. I am delighted you have enjoyed our fantastic structure, our breakfast service, which is often quoted for its quality and variety. The passion that we spend daily in our job, is reflected in your kind words, which are for me a source of pride. I hope you came back, to offer you a new special NH Experience! See you soon! Giovanni Cervera General Manager
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at NH Caltagirone Villa San Mauro. Free self parking is available. This 4-star Caltagirone hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
NH Caltagirone Villa San Mauro offers 91 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Borgo dei Calatini – This restaurant specialises in Mediterranean cuisine.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the local rating authority.
