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Tru By Hilton Cali Sur

2.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru By Hilton Cali Sur

Reception
Free daily buffet breakfast
Standard Room, 2 Single Beds
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Av Panamericana con Cra 109, Cali, Valle del Cauca
  • Jardin Plaza Shopping Center
    ‪14 min walk‬
  • Universidad del Valle
    ‪18 min walk‬
  • Fundacion Valle del Lili
    ‪4 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Cali Sur

Hotel with free breakfast, near Jardin Plaza Shopping Center
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite. Change of towels is available on request.
Tru By Hilton Cali Sur offers 98 air-conditioned accommodations with safes and irons/ironing boards. Beds feature down comforters. 40-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Cali Sur, you'll be within walking distance of Jardin Plaza Shopping Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, convenience store, and an elevator
  • Onsite recreation includes a gym
  • 14 minutes by foot from Jardin Plaza Shopping Center and a 4-minute drive from Fundacion Valle del Lili
  • Pets welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. There's an onsite business center. The business-friendly Tru By Hilton Cali Sur also features a fitness center, coffee/tea in a common area, and a convenience store. Free self parking is available.

This Cali hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 111
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Magnifying mirror
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Weight limit: 18 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 60000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tru By Hilton Cali Sur Cali
Tru By Hilton Cali Sur Hotel
Tru By Hilton Cali Sur Hotel Cali

Tru By Hilton Cali Sur Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zlatina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience ! Great customer service !
Stayed 6 nights in Dec 2024

2/10 Terrible

Juan

Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Good nice and clean
Stayed 4 nights in Dec 2024

10/10 Excellent

andres

Stayed 2 nights in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Maria Elena

Stayed 2 nights in Nov 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Leonardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Buena
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Lorenzo

Business traveller
Liked: Property conditions & facilities, room comfort
Ok, nella media
Hotel nuovo con arredo in stile moderno. La stanza era piccola ma confortevole, letto comodo. Colazione insufficiente
Stayed 1 night in Oct 2024

8/10 Good

LUISA C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
El hotel es bueno, es nuevo. No había agua caliente y me tocó bañarme en agua muy fría a las 5:30 am. Llamé a recepción pero no me dieron respuesta ni solución. Las sábanas son un poco tiesas, no muy cómodas para el tipo de hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Hotel nuevo, excelente para viaje de negocios
Stayed 1 night in Oct 2024