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InterContinental Cali, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Cali, an IHG Hotel

Outdoor pool, open 9:30 AM to 5 PM, pool umbrellas, pool loungers
Exterior
Indoor spa tub
Sun deck
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Gym
  • Hot tub
    Hot tub
  • Bar
    Bar

Explore the area

Map
Avenida Colombia No 2-72, Cali, Valle del Cauca, 7457
  • Bulevar del Río
    3 min walk
  • Centenario Commercial Center
    8 min walk
  • San Antonio Church
    10 min walk
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    30 min drive

Room options

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Accessible

  • 24 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 115 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Room

  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Business Suite, 1 Queen Bed

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed, Balcony

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 115 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 56 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

InterContinental Cali, an IHG Hotel

Family-friendly Cali hotel in El Peñon with 5 restaurants
Along with 5 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
InterContinental Cali, an IHG Hotel offers 295 accommodations with safes and complimentary toiletries. Beds feature premium bedding. This Cali hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at InterContinental Cali, an IHG Hotel. During your stay, you're just a quick walk from Bulevar del Río. Enjoy features like free WiFi in public areas and free self parking, plus 5 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at LA TABERNA
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to facials, massages, or manicures and pedicures at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Olympic Stadium Pascual Guerrero and 7 minutes from Chipichape Shopping Center
  • Airport drop-off shuttle service available for a fee
InterContinental Cali, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 5813 square feet (540 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly InterContinental Cali, an IHG Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

This 4-star Cali hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:00 AM.
LA TABERNA - This restaurant specializes in international cuisine.
LA BRASSERIE - Onsite buffet restaurant. Open daily.
LA TERRAZA - Onsite restaurant. Open daily.
PIZZERÍA ÚNICA ESTELAR - Onsite family restaurant. Open daily.
LOBBY CAFÉ BAR - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10:00 AM
  • 5 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • LA TABERNA
  • LA BRASSERIE
  • LA TERRAZA
  • PIZZERÍA ÚNICA ESTELAR
  • LOBBY CAFÉ BAR

Things to do

  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5813 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60000 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Cali, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:30 AM to 5 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Cali
InterContinental Hotel Cali
InterContinental Cali Hotel
InterContinental Cali

InterContinental Cali, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1002 reviews" "
Rating 8 - Good. 222 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dionesia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service!
Stayed 6 nights in Apr 2024

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at Intercontinental In Cali Colombia. Everything from the staff to the food, to the area, and the ambience was perfect. The pool is always been added plus and the spa was amazing. A 10/10 would recommend Will definitely be staying there again in the future.
Stayed 6 nights in Aug 2024

10/10 Excellent

maria, Long beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star hotel - feeling at home - great travel experience. We will return anytime.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confort
Stayed 7 nights in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 3 nights in Aug 2024

6/10 Okay

Eliana, Linden

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location for this hotel is amazing however the rooms are a bit outdated is like staying in a hotel in the 80s besides that restaurant and pool area are great.
Stayed 1 night in Jul 2024

10/10 Excellent

Josue, Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ruben, MCKINNEY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great restaurant options and excellent food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Cali!
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great for families. Food was great. Breakfast buffet wonderful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intercontinental Hotel Cali Stay - Great
It was great, love the choice of restaurants in the lobby, makes it very convenient.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 6 nights in Jul 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ANDREA

Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mandie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Terence

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Very poor staff
Very poor customer service. From the front desk manager to the cleaners. Third day during my stay I ask that my room should be cleaned - the cleaning lady was visibly annoyed and cleaned the room after given an attitude. I also learned from friends of mine that their rooms were never cleaned during our entire four day stay. I checked out 20 minutes after 11:00 and was charged for half a day. To me, that was okay, but the fact that the cleaning lady banged at my door at 10:55am and was cursing at me about checkout time, was just something strange to me. Looks like it was a planned act, because when I took it up with the manager, he was certainly not interested in learning the truth about the cleaning lady who is out of order. He instead focused on reiterating that i must pay for half a day - at no point did I argue that I wasn’t going to pay. Averall the management team needs more training on customer service - their actions certainly did not reflect credit upon this organization.
Stayed 3 nights in Jul 2024

10/10 Excellent

Johi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel

Stayed 1 night in Jul 2024

10/10 Excellent

RICHARD BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richard
Upgraded to jr suite. Maitre D Carlos excellent and super profesional in main dining room esp during Football matchesReception staff excellent also.
Stayed 3 nights in Jul 2024

10/10 Excellent

JORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Great, thanks!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevyn

Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente costumer service
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere
Stayed 7 nights in Jun 2024