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Hotel El Alba

3.0 star property

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Photo gallery for Hotel El Alba

Free daily buffet breakfast
Flat-screen TV
Front of property
Double Superior Room
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 9 # 51-04, Barrio Camino Real, Cali, 760001
  • Palmetto Plaza Shopping Center
    ‪4 min walk‬
  • Santiago de Cali University
    ‪11 min walk‬
  • Cosmocentro
    ‪14 min walk‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪47 min drive‬

Room options

Triple Superior Room

  • 29.9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Individual Executive Room

Individual Executive Room

Individual Executive Room

  • 25.0 sq m
  • Sleeps 1
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Superior Room

Double Superior Room

Double Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Double Executive Room

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

Individual Superior Room

  • Sleeps 1
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, Kitchenette

Suite, Kitchenette

Suite, Kitchenette

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel El Alba

Hotel with free breakfast, near Santiago de Cali University
24-hour room service, a meeting room, and concierge services are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel El Alba offers 22 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Cali hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel El Alba, you're just a quick walk from Palmetto Plaza Shopping Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Santiago de Cali University and Cosmocentro
  • Airport shuttle service available for a fee
Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel El Alba. Free self parking is available.

This 3-star Cali hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
24-hour room service is available.

Languages

English, Spanish, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Alba

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 130000.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel El Alba Cali
El Alba Cali
Hotel El Alba Cali
Hotel El Alba Hotel
Hotel El Alba Hotel Cali

Hotel El Alba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 7 nights in Jul 2024

10/10 Excellent

Fanny

Stayed 3 nights in Jul 2023

10/10 Excellent

eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Experience was amazing. Customer service is great breakfast was delicious. Overall great experience, 100% recommend
Stayed 3 nights in Jan 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly service and nice hotel!
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

noelG, atlanta ga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es una propiedad con acceso a centro comercial y cerca de zona de hospitales es una propiedad con acceso a cualquier punto de la ciudad
Stayed 1 night in Nov 2019

4/10 Poor

Disappointed

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was very disappointed with the air conditioning in the facility, had my 4 month old with us and we rented in the hotel because of this mainly. The electric stoves did not work very well took me 2 hrs for water to start sizzling. The room that was originally given to us had a plumbing issue and once we moved over to another room there were no blankets or towels provided for us. Overall the hotel lacks in the essentials it says it carrier and it is extremely over priced for what is offered.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (safe and centrally located), clean comfortable, rooms. Value / quality balance. All you need for a hassle free stay. I normally stay in 4 or 5 star hotels but for convenience had to select this one on a short trip. I was not disappointed but instead felt v pleased with my choice. Walking distance from a nice mall where you will find lots of higher end Colombian stores. I will def. Recommend and would stay again.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent very friendly and helpful. I would recommend being moderately proficient in Spanish since the staff isn't proficient in English, I'm a novice in Spanish and managed with some sign language and pointing but would have been much easier had i known Spanish.
Stayed 7 nights in Apr 2019

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing stuff in the room
The place was nice they were missing a hairdryer and a trash can.

10/10 Excellent

Ruben Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables todos, higiénico, aunque pequeño
Stayed 4 nights in Jun 2024

4/10 Poor

Rossy Carmela

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, por su ubicación, limpieza, buen trato
Stayed 4 nights in Feb 2020

2/10 Terrible

Yaimarú

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue terrible. El baño estaba sucio me querían cobrar unos impuestos por separado en efectivo únicamente y no había control para aire acondicionado por lo que no se podía regular la temperatura
Stayed 1 night in Nov 2019

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could not believe how nice Cali is. It is a beautiful city. The hotel- Nice breakfast but if you are from North America, do not order the bacon. It is not too appealing but the rest of the breakfast is good and healthy. with some choose.
Stayed 7 nights in Mar 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019