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Hotel Arts

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arts

2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
Bar (on property)
Lobby lounge
Luxury Room, 2 Queen Beds, Balcony
Check-in/check-out kiosk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
119 12th Ave SW, Calgary, AB, T2R 0G8
  • 17 Avenue SW
    7 min walk
  • Stephen Avenue
    7 min walk
  • Calgary Tower
    7 min walk
  • Calgary, AB (YYC-Calgary Intl.)
    21 min drive

Room options

View all photos for Luxury Suite, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite, 1 King Bed, Balcony

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Balcony

Luxury Room, 2 Queen Beds, Balcony

Luxury Room, 2 Queen Beds, Balcony

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room, 1 King Bed, Balcony

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony, Pool View

Luxury Suite, 1 King Bed, Balcony, Pool View | Balcony view

Luxury Suite, 1 King Bed, Balcony, Pool View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 22.9 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Arts

Eco-certified Calgary hotel in Downtown Calgary with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Hotel Arts offers 185 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
Our customers tell us they can't get enough of Hotel Arts's great location. During your stay, you're just a quick walk from Calgary Tower. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Vietnamese cuisine with pool views at Raw Bar, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the convenient parking and the pool
  • Within a 15-minute walk of Calgary Tower and Scotiabank Saddledome
Hotel Arts offers its guests a seasonal outdoor pool, an indoor pool, a fitness center, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 102258 square feet (9500 square meters) and includes a conference center. Spa services, a vending machine, and multilingual staff are also featured at the eco-certified Hotel Arts. Parking is available for a fee.

This Calgary hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Raw Bar - This poolside restaurant specializes in Vietnamese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Yellow Door Bistro - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 24 per day)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15-35 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Raw Bar
  • Yellow Door Bistro

Things to do

  • Fitness centre
  • Free bike hire
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Wedding services

Business services

  • Conference centre (102258 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Spa

  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 15 to 35 per person
  • Covered self parking fee: CAD 24 per day
  • Covered valet parking fee: CAD 30 per night (in/out privileges)
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arts Calgary
Arts Hotel
Hotel Arts
Hotel Arts Calgary
Arts Hotel Calgary
Hotel Arts Hotel
Hotel Arts Calgary
Hotel Arts Hotel Calgary

Hotel Arts Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 673 out of 1071 reviews" "
Rating 8 - Good. 234 out of 1071 reviews" "
Rating 6 - Okay. 96 out of 1071 reviews" "
Rating 4 - Poor. 35 out of 1071 reviews" "
Rating 2 - Terrible. 33 out of 1071 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
What am I paying for?
This was not what we expected for $325/night. It's like they took a bigger hotel room and cut it in half and encased a bathroom in glass with zero sound proofing. The sink is in the main room outside of the washroom, which is also awkward. For $325 I shouldn't have to listen to my partner go to the washroom. The ceiling and walls also had a frustrating amount of noise. Seemed like building operating noises but too loud to ignore and fall asleep. Hotel Arts needs to work on their atmosphere and think about perception of value.
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was out for the one day we booked it and they gave s free breakfast, which was amazing !!
Stayed 1 night in Sep 2024

6/10 Okay

Melissa

Stayed 1 night in Sep 2024

10/10 Excellent

oluremi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, Beautiful art work all around, delicious food in the restaurant. Old sock was found behind the curtain in my room and tub needed deep cleaning. Housekeeping has to do better job cleaning
Stayed 3 nights in Sep 2024

6/10 Okay

ronald

Stayed 1 night in Aug 2024

8/10 Good

Kai

Stayed 2 nights in Sep 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Watcharawee, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good facilities and service
Stayed 2 nights in Sep 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Calgary by far!! Staff is awesome, rooms are great and I’ve always had an amazing time
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Business traveller
The best part about this stay was the wonderful restaurant there the Yellow Door! It was not just a hotel restaurant it is a destination restaurant. Great staff and amazing menu!
Stayed 5 nights in Sep 2024

10/10 Excellent

jumana

Business traveller
Liked: Staff & service, property conditions & facilities
Unique building and decor design! Room size / suite
Stayed 3 nights in Sep 2024

6/10 Okay

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room overlooked HVAC unit - literally that is ALL we could see from our room - consider it overpriced because of that. The hotel itself feels safe but the park down the block is full of unhoused people, many of them clearly out of it on drugs - witnessed this both on arrival and departure. Not sure how safe I would feel walking around after dark. Hotel has a nice restaurant but very expensive. Would not stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Forest

Liked: Cleanliness, staff & service, amenities
Staff were awesome, the hotel feels a little dated and tired. Surrounding area is a bit seedy over all comfortable and clean with excellent service
Stayed 1 night in Sep 2024

8/10 Good

Carly

Stayed 1 night in Aug 2024

8/10 Good

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to downtown. Ac a bit noisy. Bed could be more comfortable...
Stayed 3 nights in Aug 2024

8/10 Good

Amanda

Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Sep 2024

8/10 Good

andrew

Stayed 1 night in Aug 2024

2/10 Terrible

Steve

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
No Sleep at this hotel
Left the hotel after my first night. Extremely loud HVAC unit. It felt like I was sleeping next to a gas lawnmower. Told the front desk at 8:30 am and at 11:00pm that night I decided to book another hotel so I could get a good night sleep while staying for Business in Calgary. DO NOT RECOMMEND THIS HOTEL AT ALL!!!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

derrick

Stayed 1 night in Sep 2024

8/10 Good

Chris, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Konstantina, Gatineau

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms, welcoming staff, daily room service, good location, walking distance to downtown strip with bars and restaurants. Yellow door restaurant offers delicious menu (oyster mushroom flatbread was my favourite). I have great stay and I will consider the hotel for future vista. I would warmly recommend.
Stayed 4 nights in Sep 2024

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charging full price on days when the pool is closing is ridiculous. And closing the pool at 2pm on a gorgeous Sunday doesn’t make sense. Change it to Monday change over. Sunday is still part of the weekend. I’ll be going to carriage house next time.
Stayed 3 nights in Sep 2024