Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Suite, 1 King Bed, Fireplace (Jetted Tub)
Lobby
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
12025 Lake Fraser Drive, Calgary, AB, T2J 7G3
  • Southcentre Mall
    12 min walk
  • Fish Creek Provincial Park
    4 min drive
  • Shawnessy Shopping Centre
    6 min drive
  • Calgary, AB (YYC-Calgary Intl.)
    24 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Fireplace (Jetted Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Balcony (Fireplace)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

Family-friendly Calgary hotel in Southeast Calgary with free breakfast
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel offers 105 accommodations with video-game consoles and safes. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel. During your stay, you'll be within walking distance of Southcentre Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 13 minutes by car from Stampede Park and 7 minutes from Chinook Centre
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel offers its guests an indoor pool, a waterslide, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. Event space at this hotel measures 1000 square feet (90 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel. Self parking is free.
Guests are served free buffet breakfast.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1000 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 10 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express Hotel Calgary S-Macleod Trail S
Holiday Inn Express Hotel S-Macleod Trail S
Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express S-Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
Express S Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 373 out of 1003 reviews" "
Rating 8 - Good. 247 out of 1003 reviews" "
Rating 6 - Okay. 119 out of 1003 reviews" "
Rating 4 - Poor. 118 out of 1003 reviews" "
Rating 2 - Terrible. 146 out of 1003 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mehmood-ul-haq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Maylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean, modern Friendly, accommodating
Stayed 3 nights in Aug 2024

10/10 Excellent

Emilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory, Coaldale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and Casey at the front desk was very friendly and accommodating. Well done!
Stayed 1 night in Aug 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great and breakfast had lots of choices.
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been recently renovated and is very clean and modern. The rooms are spacious, bed and pillows are comfortable, A/C works well, shower and bathroom are spacious too. My only complaint is the A/C is a little loud and because of the location so close to McLeod Tr there is road noise. The location is close to amenities like restaurants, shopping etc. The staff were very friendly and when I discovered my key wasn’t working, one staff member let me into my room and went and got me 2 new keys, then made sure they both worked before he left. I didn’t have the breakfast or use the pool area so no comment on those. But over all it was a very pleasant stay and the staff make you feel valued.
Stayed 1 night in Aug 2024

10/10 Excellent

Arvin Donald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
3 stars at best
Hotel was clean, staff was great, and rooms were quite large, however the lack of air conditioning in all the common spaces was a problem. Especially the breakfast room, it was too hot to even eat in there. Also, hotel pools should be for hotel guests, not swimming lessons for the public.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s everything good we fully satisfied thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities
The house cleaning staff on the 2nd floor. SO kind, friendly, courteous and sweet. It’s so nice to see staff that are so caring.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kristyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
When we first checked in our room smelled like really strong cleaning products. We figured it had just been cleaned so we settled in and unpacked. By the next morning the air freshener smell had worn off and the room smelled like second hand smoke. Can’t believe they’d put a family with children in a room that had been smoked in. Food was constantly running out for breakfast with bacon being almost impossible to get. Pancake machine was malfunctioning and/or out of order all 3 mornings. They even ran out of coffee on our last morning. There were never towels available when we got out of the pool so we had to walk dripping wet back to our room every time. Family above us had a child running around stomping past midnight and again at 6am. We called the front desk but nothing was done. Do NOT recommend staying here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gurpinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like breakfast and cleaning
Stayed 1 night in Aug 2024

4/10 Poor

Francois

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 2 nights in Aug 2024

2/10 Terrible

GRACE

Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Ho Yin Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Coralee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Chad

Liked: Cleanliness
Disliked: Room comfort
It worked but there is room for improvement
We reserved a room with a King bed and were given a handicapped room with a queen. The front desk clerk was nice enough but so soft spoken we couldnt understand her. The room and entire hotel were excessively hot. My husband and I prefere separate blankets but there were no spares in the room. The hotel was clean overall and what felt like a safe neighborhood.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms. Breakfast was great.
Stayed 7 nights in Jul 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were friendly and very helpful. Room was clean and very comfortable. Pool and slide was a huge hit with kids.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was quite clean, the staff were amazing and very accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Troy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nothing spe
Stayed 2 nights in Aug 2024