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Heritage Inn Hotel & Convention Centre High River

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heritage Inn Hotel & Convention Centre High River

Exterior
2 bars/lounges
Lobby
Premier Room, 1 King Bed
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
1104 11 Ave SE, High River, AB, T1V1M4
  • High River Visitor Information Centre
    9 min walk
  • Sheppard Family Park
    9 min walk
  • Little Caesars Pizza
    9 min walk
  • Shawnessy Station
    31 min drive

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Super 8 by Wyndham High River AB

Pool
Breakfast included
Pet-friendly
Waterslide
4.4 out of 5, Excellent, (857)
The price is €103
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Super 8 by Wyndham High River AB

About this property

Heritage Inn Hotel & Convention Centre High River

Pet-friendly hotel with free parking connected to the convention center in High River
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, conference space, and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the breakfast at Heritage Inn Hotel & Convention Centre High River. During your stay, you'll be connected to the convention center, and just a quick walk from High River Visitor Information Centre. You'll find features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Seasons Cafe & Eatery
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, a conference center, and an ATM
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of High River Visitor Information Centre and Sheppard Family Park
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 1620 square feet (151 square meters) and includes a conference center. An indoor pool, a vending machine, and room service (during limited hours) are also featured at the business-friendly Heritage Inn Hotel & Convention Centre High River. Self parking is free.

This High River hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Seasons Cafe & Eatery - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shooters Lounge - This bar specializes in American cuisine. Open daily.
Spitzee Post Bar & Grill - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 19-30 for adults and CAD 10-10 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Seasons Cafe & Eatery
  • Shooters Lounge
  • Spitzee Post Bar & Grill

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Conference centre (1620 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 30 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 155 out of 478 reviews" "
Rating 8 - Good. 167 out of 478 reviews" "
Rating 6 - Okay. 91 out of 478 reviews" "
Rating 4 - Poor. 36 out of 478 reviews" "
Rating 2 - Terrible. 29 out of 478 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly service, included breakfast choice limited to 3 menu items (no omelets, no option to pay extra for them, just bacon and eggs or porridge) friendly service at restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice place to stay
Stayed 2 nights in Sep 2024

8/10 Good

Gerald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, nice lobby, back door which was close to our room, wife.walks with a cane. Unfortunately hot tub was closed, pool was warm. Would stay here again
Stayed 1 night in Sep 2024

6/10 Okay

Brenda

Travelled with family
Liked: Staff & service
Hotel was conveniently located just off the highway. The hotel is very ild and in need of a renovation. The room was ok but there was a very musty odor in the stairwell and hallway. Check in staff were lovely but overall I feel there would be better options in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a little older but staff is friendly. We were provided a hot breakfast which was very enjoyable
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Liked: Cleanliness, staff & service
Pool was too cold and hot tub was not working. After walking all day we were really tired and needed the hot tub.
Stayed 9 nights in Sep 2024

6/10 Okay

Pamela

Travelled with partner
Disliked: Amenities
It's an older hotel with worn carpets. The room was very dark even with the curtains open. Everything was closed at 9 pm, even the lounge.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer L

We checked in a bit early and the room was not fully cleaned; the staff told us to leave our bags in the room and it would finish getting cleaned. We went to a wedding and came home at 11pm to the beds not made. We had a 3 year old and at 11 not having the beds made or even sheets for the second bed was so inconvienenxt
Stayed 1 night in Sep 2024

4/10 Poor

Louise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dark; lighting insufficient. Bathroom fan did not work.. Wall thermostat was not connected to air conditioning unit; had to adjust manually. Interior window area was dirty.
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Stayed 2 nights in Aug 2024

8/10 Good

Kathleen

Stayed 2 nights in Aug 2024

2/10 Terrible

Colin

Stayed 1 night in Aug 2024

2/10 Terrible

Katherine

Travelled with partner
Disliked: Staff & service, amenities
We where not inpressed at all with this place. Ist they overcharged the room. Expidea gave me the rate and on checkin they upped it and the front end girl said she fix it for morning. The guy in the morning said nope thats the rate and wouldn't let me see a manager. Also the hotel lounge closed at 9 on the weekend, after a long day it be nice to sit and have a few drinks.
Stayed 1 night in Aug 2024

10/10 Excellent

Van Tri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a quiet and safe place to stay. Easy parking.
Stayed 1 night in Aug 2024

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating. Premium king room was clean and comfortable. A long walk to get to, however, and rather dark. Had to request facecloths and couldn’t get the heat to work on a chilly rainy night. Turned out to be a non-issue. The included breakfast was very good, though. Full hot plated breakfast. Staff in the lounge and restaurant were A .
Stayed 1 night in Aug 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was upset because I booked because of a pool and hot tub which we didnt use becayse hot tub out if
Stayed 1 night in Aug 2024

6/10 Okay

matt

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is nice, no issues other than the fact it has an old musty smell
Stayed 1 night in Jul 2024

8/10 Good

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to tge downtown area of High River.
Stayed 2 nights in Aug 2024

10/10 Excellent

angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds
Stayed 1 night in Aug 2024

6/10 Okay

Kyle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Below average
Older hotel. Our room smelled like old cigarette smoke. Hot tub was out of order. Staff were nice and breakfast was good.
Stayed 3 nights in Aug 2024

8/10 Good

Sheryl

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Centennial is a great place to stay. The location is fantastic, there are so many places that you can easily walk to from this hotel. The pool was great and the restaurant had great service and food. The only thing I would have changed would be the cleanliness of the room. The bathroom had mildew buildup and some surfaces didn’t appear to be wiped down. This would not deter me from staying here again, but it is something that can be improved.
Stayed 1 night in Aug 2024

2/10 Terrible

Tammy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If an outhouse could be a hotel, this is it
The only positive to this property is the staff. They were friendly and kind. Serving staff in the restaurant, and the 3 people I dealt with behind front desk. BUT everything else about this property is gross. Filthy rooms, carpets feel wet and have stains everywhere. Our room smelled like a root cellar from a house built in the 40s. Shower and tub were broken and by broken i mean nipples ripped off in the shower and when trying to run the bath for my son the shower button was broken and blasted me in the face hard. I think I have a concussion. I made my son wear shoes for the duration of our stay because I'm not sure what was happening there, but I just dont have time for a foot fungus right now. Coffee was actually decent but only 1 pack of coffee mate and one sugar for the pot. There was a serious humidity problem and the beds felt wet....oh and we were told the hot tub was down the hall...it sure was, and it was full of rocks and algae and no water. Paint peeling. Overlook hotel feeling without the class and well...no cool ghosts either. The food in the restaurant was good, but when trying to use the ladies rest room there was a sign on the door saying "out of order, please use lobby". When i got to the lobby, the ladies restroom said "out of order". SO if you dont have a room there, I guess you are using the parking lot ladies! All in all its a big thumbs down.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful pool area, and excellent restaurant
Stayed 2 nights in Aug 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortabe beds. Beds made every day! Friendly and accommodating staff.
Stayed 3 nights in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
This hotel needs updating.
Stayed 1 night in Aug 2024