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Standard Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room, Pool View

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Junior Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room, City View

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Standard Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Jewel Sports City and Aqua Park, you'll be close to City Stars. Free breakfast, free WiFi in public areas and 9 outdoor pools are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Splash around at the water park with a waterslide or swim in the 9 outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 10 minutes by car from City Stars and 6 minutes from Downtown Katameya

Jewel Sports City and Aqua Park ratings based on 2 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Jewel Sports City and Aqua Park

Everyone (2)
1 out of 5
Absolutely horrible. We have booked 2 rooms for 4 people but the staff didn't allow us to to bring our friends and they said that we can bring only men friends not women!! They increased the price for more than $100 because they said that price we got only for Egyptians!! They refuse our order to cancel the reservation and they said we MUST stay 1 night minimum otherwise they will get the money!! I'm looking for a compensation.

Posted by on 31 Jul 2018

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Comment from Hotel Management

6 Aug 2018 by Guest Relation, Rania Nasr

Dear, Mr. Saud Thanks for choosing Tolip Sport City hotel & spa ,kindly be informed that we have two rates for Egyptians & foreigners ,we are looking forward to welcoming you soon again to our hotel Regards,

2 out of 5
Ce n'est pas un hôtel 5 étoiles mais même pas un 2 étoiles les chambres sont sales c'est un hôtel qui est laissé à l'abandon moquette dégueulasse nous avons dormi dans les mêmes draps pendant une semaine c'est un hôtel que je ne recommanderais pas

Posted by on 8 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by Guest Relation, Rania Nasr

Dear Guest, Thanks for choosing Tolip sport city Hotel & Spa , Apologize for any shortfall that you may have encountered and rest assured that your comment will be immediately looked into as this is not the norml in our Hotel. We hope we will have another chance to be of service to you and look forward to welcoming you back.

About the Jewel Sports City and Aqua Park

Location Al Zahraa, Cairo, Egypt

Property Features

Jewel Sports City and Aqua Park offers its guests a water park, 9 outdoor swimming pools, an outdoor tennis court, and a waterslide. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. There are 8 meeting rooms available. A children's pool, a health club, and a sauna are also featured at the luxury Jewel Sports City and Aqua Park.

  • 158 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 9
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Jewel Sports City and Aqua Park offers 158 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Cairo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Jewel Sports City and Aqua Park has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor tennis court, a health club and a water park with waterslides are featured at the hotel. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include massages.

  • Number of treatment rooms 4
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in an "Egyptians only" room type must present proof of Egyptian residency at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Jewel Sports City and Aqua Park

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tolip Sports City Resort Cairo
  • Tolip Sports City Resort
  • Tolip Sports City Cairo
  • Tolip Sports City
  • Tolip Sports City Resort Spa
  • Jewel Sports City Aqua Park
  • Tolip Sports City Resort Spa
  • Jewel Sports City and Aqua Park Hotel
  • Jewel Sports City and Aqua Park Cairo
  • Jewel Sports City Aqua Park (Ex. Tolip)
  • Jewel Sports City and Aqua Park Hotel Cairo

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Jewel Sports City and Aqua Park.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.