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Holiday Inn Cairo Citystars by IHG

5.0 star property

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Photo gallery for Holiday Inn Cairo Citystars by IHG

4 restaurants, breakfast, lunch, dinner served; Indian cuisine
Exterior
View from room
Point of interest
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
  • Spa

Explore the area

Map
Ali Rashid Street, Heliopolis, Cairo, 11757
  • City Stars
    ‪1 min walk‬
  • City Center Shopping Mall
    ‪11 min walk‬
  • Baron Empain Palace
    ‪5 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room, 2 Single Beds, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds, Pool View

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds, Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 1 King Bed, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Smoking

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds, Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Pool View

  • 76 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

InterContinental Cairo Citystars by IHG

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (531)
The price is €216
for 1 room
includes taxes & fees
17 Mar - 18 Mar
InterContinental Cairo Citystars by IHG

About this property

Holiday Inn Cairo Citystars by IHG

Luxury hotel with 4 restaurants connected to a shopping center in Cairo
4 restaurants, an outdoor pool, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Holiday Inn Cairo Citystars by IHG offers 311 air-conditioned accommodations with minibars and video-game consoles. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Cairo Citystars by IHG. During your stay, you'll be connected to a shopping center, and just a quick walk from City Stars. Enjoy features like free WiFi in public areas, plus 4 restaurants and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Indira Restaurant, a theme restaurant that serves Indian cuisine
  • Continental breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Steps from City Stars and 11 minutes by car from Khan el-Khalili
Holiday Inn Cairo Citystars by IHG offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1487 square feet (138 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Holiday Inn Cairo Citystars by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.
Indira Restaurant - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required.
Windows Restaurant - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Star Corner - Overlooking the garden, this café specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Pool Garden - This family restaurant overlooks the pool and garden and specializes in international cuisine. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11 AM: USD 20 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Indira Restaurant
  • Windows Restaurant
  • Star Corner
  • Pool Garden

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1487 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Cairo Citystars by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 20 per person
  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Holiday Inn
Holiday Inn Cairo
Holiday Inn Cairo Citystars
Holiday Inn Citystars
Holiday Inn Citystars Cairo
Holiday Inn Citystars Hotel
Holiday Inn Citystars Hotel Cairo
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo Citystars Hotel

Holiday Inn Cairo Citystars by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 133 out of 344 reviews
Rating 8 - Good. 123 out of 344 reviews
Rating 6 - Okay. 45 out of 344 reviews
Rating 4 - Poor. 19 out of 344 reviews
Rating 2 - Terrible. 24 out of 344 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and comfortable
Great stay lovely manager upgraded without questions. Nice clean lovely room with balcony.
Stayed 2 nights in Nov 2024

10/10 Excellent

Walid, Nabeul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Randa

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Silje

Stayed 5 nights in Oct 2024

10/10 Excellent

Hussein

Stayed 1 night in Oct 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient & walkable to city star mall .
Stayed 4 nights in Aug 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank Mr. Mina Gamal for my quick check in . All the staff are really nice & helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient and staff is very friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Bechara, Guelph

Stayed 6 nights in Oct 2024

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Things don't work, internet goes down, did not have my room type that I reserved, etc. No need to go on. I stayed because the area was near some business meetings. Stay at the Intercontinental next door and avoid this one. I certainly will.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff . Easy access to the mall
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay in
Stayed 3 nights in Sep 2024

10/10 Excellent

Fayzah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. It is adjacent to City Stars Mall. Breakfast was excellent. Laundry services was very good.
Stayed 5 nights in Sep 2024

8/10 Good

MAGDY, Peterborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for shopping Good prices nice staff
Stayed 3 nights in Aug 2024

6/10 Okay

Kathren

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Yumin

Stayed 2 nights in Jul 2024

4/10 Poor

Ibrahima, Jacksonville

Disliked: Cleanliness, property conditions & facilities
Location was good but the hotels carpets were terrible. Sheets were dingy and worn down. They care less about your experience and more about the Money. Not for me!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rwyd

Liked: Cleanliness, staff & service, property conditions & facilities
Iam happy to stay
Stayed 2 nights in Jul 2024

6/10 Okay

Khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
Too old without renovation!!!!
Stayed 2 nights in Jun 2024

8/10 Good

Tarek, Fredericton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very convenient.
Stayed 3 nights in Jun 2024

6/10 Okay

Rim

Travelled with family
Disliked: Cleanliness
The carpets in the room are old and not clean. They have a distinct smell that wasn't nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yulong

Stayed 4 nights in Jun 2024

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Wim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Yogesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024