Holiday Inn Cairo Citystars, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Cairo Citystars, an IHG Hotel

4 restaurants, breakfast, lunch, dinner served; Indian cuisine
Exterior
Exterior
View from room
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Air conditioning
  • Spa

Explore the area

Map
Ali Rashid Street, Heliopolis, Cairo, 11757
  • City Stars
    1 min walk
  • دجاج كنتاكى
    5 min walk
  • Cairo Rames Station
    26 min drive
  • Cairo (CAI-Cairo Intl.)
    18 min drive

Room options

Premium Room, 1 King Bed, Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Single Beds, Pool View

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Single Beds, Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Single Beds

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Smoking

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Single Beds, Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View

  • 76 sq m
  • Sleeps 5
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Cairo Citystars, an IHG Hotel

Luxury hotel connected to a shopping center in Nasr City with 4 restaurants
4 restaurants, an outdoor pool, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Holiday Inn Cairo Citystars, an IHG Hotel offers 311 air-conditioned accommodations with minibars and video-game consoles. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Cairo Citystars, an IHG Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from City Stars. Enjoy features like free WiFi in public areas, plus 4 restaurants and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Indira Restaurant, a theme restaurant that serves Indian cuisine
  • Continental breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • 13 minutes by car from Egyptian Museum and 14 minutes from Tahrir Square
Holiday Inn Cairo Citystars, an IHG Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1487 square feet (138 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Holiday Inn Cairo Citystars, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.
Indira Restaurant - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required.
Windows Restaurant - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Star Corner - Overlooking the garden, this café specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Pool Garden - This family restaurant overlooks the pool and garden and specializes in international cuisine. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11 AM: USD 20 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Indira Restaurant
  • Windows Restaurant
  • Star Corner
  • Pool Garden

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1487 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Cairo Citystars, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 20 per person
  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Holiday Inn
Holiday Inn Cairo
Holiday Inn Cairo Citystars
Holiday Inn Citystars
Holiday Inn Citystars Cairo
Holiday Inn Citystars Hotel
Holiday Inn Citystars Hotel Cairo
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo Citystars Hotel

Holiday Inn Cairo Citystars, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 128 out of 330 reviews" "
Rating 8 - Good. 119 out of 330 reviews" "
Rating 6 - Okay. 42 out of 330 reviews" "
Rating 4 - Poor. 18 out of 330 reviews" "
Rating 2 - Terrible. 23 out of 330 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fayzah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. It is adjacent to City Stars Mall. Breakfast was excellent. Laundry services was very good.
Stayed 5 nights in Sep 2024

8/10 Good

MAGDY, Peterborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for shopping Good prices nice staff
Stayed 3 nights in Aug 2024

6/10 Okay

Kathren

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Yumin

Stayed 2 nights in Jul 2024

4/10 Poor

Ibrahima, Jacksonville

Disliked: Cleanliness, property conditions & facilities
Location was good but the hotels carpets were terrible. Sheets were dingy and worn down. They care less about your experience and more about the Money. Not for me!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rwyd

Liked: Cleanliness, staff & service, property conditions & facilities
Iam happy to stay
Stayed 2 nights in Jul 2024

6/10 Okay

Khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
Too old without renovation!!!!
Stayed 2 nights in Jun 2024

8/10 Good

Tarek, Fredericton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very convenient.
Stayed 3 nights in Jun 2024

6/10 Okay

Rim

Travelled with family
Disliked: Cleanliness
The carpets in the room are old and not clean. They have a distinct smell that wasn't nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yulong

Stayed 4 nights in Jun 2024

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Wim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Kayo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Caroline

Liked: Cleanliness
Room is too small and noisy
Stayed 1 night in May 2024

8/10 Good

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
I had a good time staying there until the time I checked out this morning. The guy at the front desk was rude and so unprofessional. He asked me if I had eaten any snacks or drink any alcohol in my room.i told him I didn’t even see them. He kept asking me over and over.Then he told me if I eat in the dining room I need to pay for it. I told him it was charge d to the room. He was rude and totally ruined my day.
Stayed 4 nights in May 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay
Stayed 3 nights in May 2024

10/10 Excellent

manjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful hotel and so many options for dining and staff was excellent and shopping shopping mall.
Stayed 3 nights in Apr 2024

10/10 Excellent

WADDAH, NEW YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No adds everything is great
Stayed 4 nights in Apr 2024

10/10 Excellent

Aieman, Bremen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location Clean premises.
Stayed 6 nights in Feb 2024

10/10 Excellent

Merry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff , speaking English is a plus. Helpful reciption staff, great breakfast and staff , clean, quiet, but needs more hours in swimming area, and a microwave in each room will be great. Thanks for making the trip a good trip
Stayed 6 nights in Feb 2024

2/10 Terrible

Petr

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

2/10 Terrible

Nizar

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room very bad
Stayed 2 nights in Jan 2024

10/10 Excellent

Nour Eddin

Stayed 2 nights in Jan 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2024