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Southern Cross Atrium Apartments

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Southern Cross Atrium Apartments

3 outdoor pools, pool loungers
BBQ/picnic Area
Reception
Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Parking included
    Parking included
  • Barbecue grill
    Barbecue grill
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
3-11 Water Street, Cairns, QLD, 04870
  • Cairns Central Shopping Centre
    1 min walk
  • Cairns Performing Arts Centre
    6 min walk
  • Cairns Aquarium
    10 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    11 min drive

Room options

View all photos for Standard Studio - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Studio - Non Serviced

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Pool view - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Pool view - Non Serviced

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom - Non Serviced

Flat-screen TV

Standard Apartment, 1 Bedroom - Non Serviced

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room One Bedroom - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room One Bedroom - Non Serviced

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room One Bedroom. Pool View - Non Serviced

Flat-screen TV

Deluxe Room One Bedroom. Pool View - Non Serviced

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms - Non Serviced

Flat-screen TV

Standard Apartment, 2 Bedrooms - Non Serviced

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room Two Bedroom. - Non Serviced

Flat-screen TV

Deluxe Room Two Bedroom. - Non Serviced

  • 91 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Similar properties

Front of property

Cairns Harbourside Hotel

Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1162)
The price is €96
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Cairns Harbourside Hotel

About this property

Southern Cross Atrium Apartments

Aparthotel with 3 outdoor swimming pools, steps from Cairns Central Shopping Centre
This aparthotel features 3 outdoor pools, a fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and barbecue grills are onsite. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a balcony. Added amenities include a flat-screen TV, a stovetop, and a rice cooker. Housekeeping is available on request.
Southern Cross Atrium Apartments offers 160 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Microwaves and rice cookers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Southern Cross Atrium Apartments. During your stay, you're just a quick walk from Cairns Central Shopping Centre. Features include free WiFi in public areas and free self parking, plus 3 outdoor pools. This upscale aparthotel has 160 apartments on 3 floors. Each apartment includes amenities such as free WiFi and a balcony/patio.
  • Each apartment offers a balcony or patio, a flat-screen TV, and a microwave
  • Free WiFi
  • Free self parking
  • Take a swim in the 3 outdoor pools
  • Amenities include a gift shop, laundry facilities, and a multilingual staff
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Cairns Central Shopping Centre and 10 minutes by foot from Cairns Esplanade
As a guest of Southern Cross Atrium Apartments, you'll find 3 outdoor swimming pools, a sauna, and a fitness center. Public spaces have free WiFi. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at Southern Cross Atrium Apartments. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cairns aparthotel.

Languages

English, Japanese

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Sunloungers
  • Sauna

Internet

  • Free WiFi
  • Free in-room WiFi has a 2-device limit

Parking and transport

  • Free covered self-parking on site
  • On-site parking includes off-street options
  • On-site car hire

Food and drink

  • Stovetop
  • Microwave
  • Rice cooker
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Hairdryer
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony or patio
  • Barbecue
  • Picnic area

Laundry

  • Laundry service
  • Laundry facilities
  • Near coin laundry

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 140
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Gift shop/newsstand

Location highlights

  • Near a train station
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 160 rooms
  • 3 floors
  • 12 buildings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (7:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 300 per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 6:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Reservation deposit is payable by credit card and is due within 7 days of booking the reservation.
Rooms that have king beds are zipped-kings that can be split into 2 single beds.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free in-room WiFi has a 2-device limit.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southern Cross Apartments
Southern Cross Atrium
Southern Cross Atrium Apartments
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Cairns
Southern Cross Atrium Apartments Hotel Cairns
Southern Cross Atrium Apartments Apartment Cairns
Southern Cross Atrium Apartments Apartment
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Apartments Aparthotel
Southern Cross Atrium Apartments Aparthotel Cairns

Southern Cross Atrium Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 615 out of 1507 reviews" "
Rating 8 - Good. 650 out of 1507 reviews" "
Rating 6 - Okay. 171 out of 1507 reviews" "
Rating 4 - Poor. 48 out of 1507 reviews" "
Rating 2 - Terrible. 23 out of 1507 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
The rubbish collection on the property with large metal waste bins is very loud and in the early hours. Our room was right where the large truck made as much noise as possible.
Stayed 10 nights in Aug 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exactly what we needed for our stay in Cairns. Great sized unit that felt like home away from home. Right next door to Cairns Central Shopping Centre and railway station. Easy walk to esplanade.
Stayed 4 nights in Aug 2024

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was lovely and fairly spacious. Bed was comfortable and there was a balcony with table and chairs so nice area to chill. Pool areas were nice. Couldn't find a bin for recycling and it appeared everyone was putting theirs in general waste bin for landfill.
Stayed 3 nights in Aug 2024

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 6 nights in Aug 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Not happy with stairs only access as we were on the second floor.
Stayed 7 nights in Jul 2024

8/10 Good

MARIA

Liked: Cleanliness, property conditions & facilities
I was happy with our stay at Southern Cross Atrium. Loved the location.
Stayed 9 nights in Jul 2024

10/10 Excellent

Gene

Liked: Cleanliness, room comfort
A very comfortable place top stay.
The apartment I had was clean and of reasonable size.It was fully contained - laundry, full size refrigerator, oven, good smart TV, etc. The only complaint is the design of the buildings. Every window & balcony looks directly into an other apartment's window & balcony. The pool view apartments have a bigger gap between the apartments. About a 1 minute walk to Cairns Central shopping complex, 10 minutes to the waterfront, 5 minutes to Rusty's Market and 8 minutes to the Night Market. The waterfront dining is about 12 minutes away walking.
Stayed 10 nights in Jul 2024

8/10 Good

steven daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room with balcony overlooking pool. They were a bit reluctant to give us new towels and bed sheets after 6 days out of our 11 day stay. Overall though enjoyable
Stayed 11 nights in Jul 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The self contained apartments were ideal for our stay. It was spacious enough to stay for any length of time with all the amenities you need, modern kitchen, laundry, lounge and dining on the verandah which can be closed off for privacy or from the weather with louvre shutters. Brilliant idea.
Stayed 9 nights in Jul 2024

10/10 Excellent

rex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen Renae, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently close to the Cairns shops. Lovely pool area. They could probably get rid of all the signage telling guests what not to do if they want guests to feel welcome and relaxed. The sign inside the dishwasher was a surprise. Otherwise a great place to stay.
Stayed 7 nights in Jul 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing that was a little frustrating was the wi fi at times was intermittent. And the Chromecast played up at times and on occasion hard to connect. Otherwise thoroughly enjoyed our time there. Would come back again.
Stayed 10 nights in Jul 2024

10/10 Excellent

Adad

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Paul

Stayed 4 nights in Jul 2024

8/10 Good

Duncan

Spot on!
Spot on- room spacious, clean and well equipped, check in was quick, simple and friendly, location was spot on. Would stay again in a heart beat. Does what it says on the tin.
Stayed 4 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Handy tropical apartments
Great place to stay in the tropics! It has 3 pool areas. One of which is heated. One is a mini lap pool. Coming from Tasmania - always good in Winter! The apartments come with great facilities. We were able to easily cook meals each day. Also situated almost next to the shopping centre. So convenient.
Stayed 8 nights in Jul 2024

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
It was central but felt safe. Good walking distance to places. Cute little apartments, but spacious and had a tub. Only thing was it’s near the train station, lucky it doesn’t run at night. And would stay here again
Stayed 4 nights in Jul 2024

10/10 Excellent

Mac

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly and helpful staff, well equipped rooms/kitchenette, walking distance to everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Alfred

Liked: Cleanliness, room comfort
Stayed 8 nights in Jul 2024

8/10 Good

Darren

Liked: Cleanliness, property conditions & facilities
Stayed 19 nights in Jul 2024

10/10 Excellent

Roberta ely

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Christine

Travelled with family
Was not told it was next to a factory or that is was stair access only to top floor
Stayed 7 nights in Jun 2024

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is great, although you do need to be able to use stairs if your room is on an upper level as lifts don't exist. The noise comes around 6.30 a.m. - the front-lifter garbage truck arrives to empty the big rectangular metal bins. The banging as the bin gets lifted and emptied is very noisy! Bad luck if you were hoping for a peaceful sleep-in.
Stayed 3 nights in Jun 2024

10/10 Excellent

Shaeleen

Liked: Cleanliness, amenities, property conditions & facilities
The unit was very clean. The only thing needing renewal was the dryer filter. I liked the shutters for security. I used the chromecast feature on the tv. It wasnot quiet though. I had to shut windows to put on air conditioning in order to sleep.
Stayed 4 nights in Jun 2024