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Sanctuary Palm Cove

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Palm Cove

Outdoor pool, pool loungers
Kayaking
Aerial view
1 Bedroom Private Retreat | Terrace/patio
Standard Apartment, 1 Bedroom | Private kitchen

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Explore the area

Map
6 Cedar Road, Palm Cove, QLD, 4879
  • Palm Cove Beach
    5 min walk
  • Beach Almond
    2 min walk
  • Freshwater Station
    22 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    23 min drive

Room options

View all photos for Villa, 3 Bedrooms, Private Pool, Garden Area

Villa, 3 Bedrooms, Private Pool, Garden Area | Terrace/patio

Villa, 3 Bedrooms, Private Pool, Garden Area

  • 165 sq m
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Apartment, 1 Bedroom

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Private Retreat

1 Bedroom Private Retreat

1 Bedroom Private Retreat

  • 139 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Apartment, 2 Bedrooms

  • 160 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Large Twin Beds

View all photos for Standard Apartment, 3 Bedrooms

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Apartment, 3 Bedrooms

  • 176 sq m
  • Lagoon view
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Beds

View all photos for Studio, 1 Queen Bed (Garden)

Studio, 1 Queen Bed (Garden)

Studio, 1 Queen Bed (Garden)

  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Courtyard Villa

2 Bedroom Courtyard Villa | Private kitchen

2 Bedroom Courtyard Villa

  • 160 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Pullman Palm Cove Sea Temple Resort and Spa

Pool
Hot tub
Spa
Kids pool
4.5 out of 5, Wonderful, (747)
The price is €525
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Pullman Palm Cove Sea Temple Resort and Spa

About this property

Sanctuary Palm Cove

Luxury hotel on the beach, with outdoor pool
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. Weekly housekeeping is available.
Sanctuary Palm Cove offers 23 air-conditioned accommodations with private pools and washers/dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 50-inch Smart televisions come with digital channels and DVD players. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided weekly.

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sanctuary Palm Cove, you're just a quick walk from Palm Cove Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 5 minutes by foot from Palm Cove Beach and a 3-minute drive from Wet Tropics of Queensland
  • Airport shuttle service available for a fee
Sanctuary Palm Cove offers its guests a children's pool, an outdoor pool, and a spa tub. A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Sanctuary Palm Cove. Self parking is free.

This 5-star Cairns hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Things to do

  • Bike rentals
  • Children's pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • DVD player
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Washer/dryer

Conveniences

  • Front-desk safe

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • DVD player
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Private pool
  • Safe
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in fee: AUD 250
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 125.0 per day.
  • Cribs (infant beds) are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 250 (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per day
  • Rollaway bed fee: AUD 125.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 6 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palm Cove Sanctuary
Sanctuary Hotel Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Hotel Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Palm Cove
Sanctuary Palm Cove Hotel Palm Cove

Sanctuary Palm Cove Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 259 out of 284 reviews" "
Rating 8 - Good. 21 out of 284 reviews" "
Rating 6 - Okay. 3 out of 284 reviews" "
Rating 4 - Poor. 1 out of 284 reviews" "
Rating 2 - Terrible. 0 out of 284 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff, lovely large apartment and close to the beach and shops
Stayed 4 nights in Sep 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Cove stay
Lovely quiet area of Palm Cove, friendly staff, walking distance to shops, restaurants, beach and bars. Spacious apartment with everything included.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 5 star
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment in perfect location
Stayed 7 nights in Jul 2024

10/10 Excellent

Rajeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for our family of 6. Rooms are spacious, luxurious and well appointed. The property is vast and you rarely see other guests which adds to the privacy feeling. The spa wasn’t working due to a recent weather event. Other than that, everything was excellent. The family that owns/manages the property were friendly and attentive. A logical stay in Palm Cove. Will be back again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retreat
Beautiful secluded studio 22, rainforest outlook next to the pool. Huge spa bath. Just a short walk to cafes, bars and restaurants
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael, Noble Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean property run by a family business. Fantastic rooms excellent service and even have car hire available on the property. Close to the beach and all the restaurants in the area.
Stayed 6 nights in May 2024

10/10 Excellent

Vivek, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
The property was just like the pictures - beautiful and clean. Only thing we would have liked to add is cleaning services. We were there for 4 nights but apparently they provide free cleaning only after a week of stay. For beach days with sand in the bathrooms etc a more frequent cleaning would really help
Stayed 4 nights in May 2024

8/10 Good

Linda Joy

Travelled with partner
Lovely property especially the pond with all the water lilies. Excellent security and great proximity to the beach, pier and esplanade.
Stayed 4 nights in May 2024

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent the receptionist was amazing. Everything was so lovely and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The family running the property made the stay so easy - they supported an early check in and late check out and were always on hand to answer any questions. The pool is fantastic and the grounds are well looked after. We will be back!
Stayed 7 nights in Apr 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a suite. It was large, private, clean and had all the conveniences we needed. The TV was huge - great for watching a movie in down time. The hot water was a little unreliable at times, but given the hot days whilst there it didn’t really bother us. Although it did not bother us, some couples may not appreciate the ‘open’ bathroom and the lack of personal privacy. The pool is large and well maintained. And the tropical gardens are beautiful and lush. Palm Cove is so walkable and offers many lovely dining options. We would happily stay at this property again should the opportunity arise in the future.
Stayed 5 nights in Dec 2023

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Dec 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and lovely spacious apartment. Close to the beach and the shops. Undercover parking, lift access, security gates and really friendly management. Would highly recommend.
Stayed 6 nights in Nov 2023

10/10 Excellent

Chris and Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Liked absolutely everything. - Gerhard Jnr very helpful and friendly. Highly recommended.
Stayed 3 nights in Oct 2023

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely quiet and serene property. Easily accessible to all restaurants and facilities of palm cove. I would definitely return.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Studio apartment was lovely spacious, clean, comfortable. The grounds/ gardens are lovely and the hosts/staff were helpful and very friendly.
Stayed 4 nights in Aug 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a great stay, everything was perfect, nice place near to the beach.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Mathieu Deman

Stayed 4 nights in Jul 2023

10/10 Excellent

Danielle

Stayed 3 nights in Jun 2023

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with beautiful garden surrounds! The apartment was very spacious, clean and great for families! We loved the leafy view, whilst also being very close to the beach and restaurants. The pool was completely shaded, quite large and quiet for most of our stay.
Stayed 6 nights in Jun 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!
You know the type of place that you don't want to review because you are afraid that everyone will find out about your secret? Even so, I feel compelled to write this because they did such a great job. The property itself is tastefully constructed; about 20 units in 3 buildings (plenty of parking), nestled in the forest next to a lagoon with waterlilies and a charming wooden bridge. (A 2-minute walk to the very fine esplanade, which is a great place to hang out and get dinner your first night). My unit was on the 2nd floor, and I felt that I was living in a tree house, because all I could see (the living area is entirely windowed) was lush forest - palms, eucalyptus and ferns. (And could hear the delightful calls and chirping of birds). The property has a gorgeous, long, and rectangular pool (with attached spa and shallow wading areas) which I swam in every day. The apartment itself was huge, fully equipped (I cooked almost every meal) and comfortable. Finally, the property manager was gracious, kind, informative and generous with their time. They really improved my stay with great advice about the area. 10 out of 10 -- I didn't want to leave.
Stayed 3 nights in May 2023

8/10 Good

Stephen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, quiet and the managers are very helpful. A little tired in places in the apartment but nothing a coat of paint wouldn’t solve. The swimming pool was clean and a good size. The apartment is a great size with everything that you need. Construction up the road caused internet access to be non existent but to be honest we didn’t care
Stayed 10 nights in Apr 2023