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Pullman Cairns International

5.0 star property

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Photo gallery for Pullman Cairns International

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby
Daily cooked-to-order breakfast (AUD 39 per person)
Outdoor pool, pool loungers
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar

Explore the area

Map
17 Abbott Street, Cairns, QLD, 4870
  • Cairns Zoom and Wildlife Dome
    ‪1 min walk‬
  • Reef Hotel Casino
    ‪3 min walk‬
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪13 min drive‬

Room options

View all photos for Grand Superior City Mountain Twin

Grand Superior City Mountain Twin

Grand Superior City Mountain Twin

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rejuvenated Deluxe Room, Harbour View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Rejuvenated Deluxe Room, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Superior Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Rejuvenated Superior Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Deluxe Room Twin, Harbour View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Rejuvenated Deluxe Room Twin, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Rejuvenated Superior Room Twin, City Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Rejuvenated Superior Room Twin, City Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Double Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Harbour View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Double Beds, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed, Harbour View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 1 Queen Bed, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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Exterior

Shangri-La The Marina, Cairns

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1005)
The price is €140
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Shangri-La The Marina, Cairns

About this property

Pullman Cairns International

Luxury Cairns hotel in Cairns Central Business District with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Pullman Cairns International offers 321 accommodations with safes and complimentary newspapers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of Pullman Cairns International's great location. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, detox wraps, or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Cairns Esplanade and 6 minutes by foot from Reef Fleet Terminal
Pullman Cairns International offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Pullman Cairns International. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered.
Coco's Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 20 per day)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily: AUD 39 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Lobby Bar
  • Coco's Restaurant

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (2153 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Covered self parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the boardwalk. Quick walk to the terminal / pier.
Stayed 7 nights in Oct 2024

10/10 Excellent

Anne-marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to shopping and dinning venues, great family friendly accommodation, would recommend for any age persons, staff was fantastic.
Stayed 1 night in Nov 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Stayed 2 nights in Nov 2024

8/10 Good

David

The hotel is a beautiful place room service is great other then the cleaning that wasn’t excellent everything else was great
Stayed 6 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and good location
Stayed 3 nights in Oct 2024

8/10 Good

Vikas, Columbia

Travelled with family, Travelled with family and small children
Liked: Amenities
Well managed property
Stayed 3 nights in Oct 2024

8/10 Good

Ildiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice, clean and spacious. Bed was really comfortable. I loved the elegant look of the lobby. Breakfast was delicious and food selection was great too. The location of the hotel is excellent. Good restaurants, shops and the wharf is in walking distance. The only problem was that the pool area was closed for maintenance for 5 days during our stay. It was disappointing however, we were allowed to use the pool of the other Pullman Hotel across the road.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was closed during our stay, would have been nice to have known this in advance.
Stayed 3 nights in Oct 2024

6/10 Okay

Samantha

Business traveller
Liked: Cleanliness, staff & service, room comfort
The room is in dire need of a renovation, it had a very stale smell.
Stayed 1 night in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll position place in the CBD.
Stayed 7 nights in Oct 2024

8/10 Good

Wei-Zhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Glenys Lorraine

Disliked: Amenities, property conditions & facilities
I was very surprised to see how run down the pool and pool area was. The pool had big leakage stains and a lot of tiles missing.. the decking was almost dangerous in areas. Also my room needed a good makeover, the furniture was hammered, the carpet clean but stained. I think any rooms above a certain level were completely untouched and let go.
Stayed 7 nights in Oct 2024

6/10 Okay

Kevin

A Bit old and tired
Stayed 4 nights in Oct 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, great friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Vera

Stayed 1 night in Sep 2024

8/10 Good

Weihua

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Oct 2024

10/10 Excellent

Yoshinori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Shafique

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel and excellent staff and amenities. The buffet breakfast was really good. Easy walk to dining options, lagoon and Wharf.
Stayed 5 nights in Oct 2024

8/10 Good

Nicola Joy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a positive six night stay, chose to try other food opportunities rather in house. Staff were polite and courteous only negative was the three times we went to use the pool there were bo towels and they took over an hour to be replaced
Stayed 6 nights in Oct 2024

6/10 Okay

Victoria

Travelled with family
The property is quite run down, pool area needs repair and cleaning, not a good look when you get out of the lift and carpet is held together with tape. We booked a standard Room but expected more from a Pullman. Room was a good size as was the location of the property. We probably wouldn't stop here again.
Stayed 7 nights in Oct 2024

4/10 Poor

Manpreet

Disliked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

10/10 Excellent

Kerryn Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Stayed 6 nights in Sep 2024

10/10 Excellent

Seyed Jafar Hashemi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and helpful staff
Stayed 5 nights in Sep 2024