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Palm Royale Cairns

4.0 star property

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Executive Room, 1 Bedroom | Balcony view
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
7-11 Chester Court, Manunda, QLD, 4870
  • Stockland Cairns Shopping Centre
    ‪4 min drive‬
  • Cairns Esplanade Charles Street Parkland
    ‪5 min drive‬
  • Cairns Central Shopping Centre
    ‪6 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Triple Poolview Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Triple Poolview Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for King Poolview Room

In-room safe, desk, iron/ironing board, free cots/infant beds

King Poolview Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Poolview Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Poolview Room

  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Resort Room

Resort Room

Resort Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Palm Royale Cairns

Suburban Cairns hotel in Manunda with 2 outdoor swimming pools
Along with 2 outdoor pools, this hotel has a conference center and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Palm Royale Cairns offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Palm Royale Cairns. During your stay, you'll be within walking distance of Anderson Street Conservation Park. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the pool
  • 5 minutes by car from Cairns Esplanade and 6 minutes from Cairns Central Shopping Centre
  • Cruise terminal, local-area, and shopping center shuttle service available for a fee
Palm Royale Cairns offers its guests 2 outdoor swimming pools and a children's pool. Public spaces have free WiFi. There are 3 meeting rooms available. An area shuttle within 4.00 km and a cruise ship terminal shuttle are available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Palm Royale Cairns. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge) up to 4.00 km
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Saturday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Palm Royale Cairns offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cairns Palm Royale
Palm Cairns
Palm Royale Cairns
Palm Royale Hotel
Palm Royale Hotel Cairns
Palm Royale Cairns Hotel
Palm Royale Cairns Hotel
Palm Royale Cairns Manunda
Palm Royale Cairns Hotel Manunda

Palm Royale Cairns Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 362 out of 1000 reviews
Rating 8 - Good. 413 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Susan, Kirwan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really spacious rooms - parking is the big let down for five stars all round
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good if you don’t need to be near CBD
Stayed here for an overnighter, before heading out elsewhere. A bit outside the main CBD, but good if that isn’t important. Also close to another shopping centre. Have stayed here a few times now. Inside rooms are nice and quiet, but the ones near the main room can be quite loud of a night.
Stayed 1 night in Nov 2024

6/10 Okay

Riley

Stayed 5 nights in Nov 2024

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily room service in regards to replenishing bathroom needs and coffee facilities. Daily bed making.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2024

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the location, this hotel was a delight. Sure the rooms are little aged and not at all dirty or worn (just out of date). The pool is absolutely stunning and the perfect place to enjoy the warmer weather. There a shopping centre right next door so easy to grab food and the other major centres are close enough to walk as well.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A toaster would be really helpful no kitchen cloth, cleaning products
Stayed 4 nights in Nov 2024

6/10 Okay

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Rooms in need of updating. Door to outside didn’t seal properly so a lot of traffic noise throughout the night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for value. We had no problems during our stay.
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 1 night in Oct 2024

10/10 Excellent

Cile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2024

6/10 Okay

shawn

stayed one night
Stayed 1 night in Oct 2024

10/10 Excellent

Sisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Oct 2024

4/10 Poor

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic garden and pools, nice and big room, very comfortable bed, renewed bathroom, everyday clean up and new towels
Stayed 4 nights in Oct 2024

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice clean rooms, great landscape and pool, the room locations and layout are confusing and difficult to find especially if you checkin late in the evening and have heavy bags. Tge staff was not very helpful in locating our rooms. The parking at the property was always full. So had to park at added parking lot away from the building. Was difficult with lots of rain in the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vikatoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Callum

Business traveller
Liked: Amenities
Great atmosphere fantastic rooms and a well presented property
Stayed 1 night in Sep 2024

10/10 Excellent

Marcelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this property for affordability but more so for 24 hour checkin with person at reception & the safety it provides
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Spacious room, seems slightly outdated but a fine stay and good price. Pool is good, although no bar or cafe on site which would make it a great stay! Property is quite a distance from the centre of town, local shops shut early on the weekend also (worth having a car). Staff were excellent and very friendly!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mauri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Place was nice, staff member were nice. Room were nice . This place is good for people who want slience and peaceful place. It’s little too far from city and there is no much to do here around the hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Christiana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Not a bad stay for a few nights in Cairns. The rooms were small but clean. Beds were not really that comfortable but were alright for 2 nights. The balcony overlooking the pools was excellent. The area around the pools was clean and the pools themselves were well kept. Very enjoyable area. The only downside was that it felt a little like swimming in a fishbowl as all of the rooms' balconies surrounded the pool area auditorium style. Not a bad stay overall.
Stayed 2 nights in Aug 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 17 nights in Aug 2024

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service
Beautiful pools and service our room daily was great staff friendly could do with some room updates showers and beds where great
Stayed 7 nights in Aug 2024