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Hilton Cairns

5.0 star property

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Photo gallery for Hilton Cairns

Outdoor pool, pool loungers
Hilton Premier Suite | Balcony
View from property
Point of interest
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
34 Esplanade, Cairns, QLD, 4870
  • Reef Fleet Terminal
    ‪3 min walk‬
  • Cairns Esplanade
    ‪3 min walk‬
  • Cairns Marlin Marina
    ‪6 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room, Accessible (Roll In Shower)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Double Room, Accessible (Roll In Shower)

  • Water view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Accessible (Roll In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton Guest Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

King Hilton Guest Room

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton, Executive Room, Club lounge access

Egyptian cotton sheets, premium bedding, Select Comfort beds

King Hilton, Executive Room, Club lounge access

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds (Spa)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, 2 Double Beds (Spa)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Hilton Premier Suite

Hilton Premier Suite | View from room

Hilton Premier Suite

  • 120 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Hilton Guest Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Guest Room

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Hilton Executive Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Executive Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton Deluxe with Waterview

King Hilton Deluxe with Waterview

King Hilton Deluxe with Waterview

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Corner

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Room, Corner

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Hilton Deluxe with Waterview

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Deluxe with Waterview

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Cairns

Waterfront hotel with a full-service spa and a 24-hour health club
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hilton Cairns offers 263 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banyan Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Thai massages.
Hilton Cairns's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi in some public areas
  • Enjoy garden views while dining at Signature Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Banyan Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Reef Hotel Casino and Reef Fleet Terminal
Hilton Cairns offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 33594 square feet (3121 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Hilton Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Signature Restaurant - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar.
Pool Bar - This bar serves brunch, lunch, and light fare. A children's menu is available. Open daily.
Grab and Go - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Gin Social - This cocktail bar overlooks the garden. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gin Social
  • Grab and Go
  • Pool Bar
  • Signature Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference centre (33,594 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (75 centimetre high)
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 25.00 per day
  • Covered valet parking fee: AUD 30.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hilton
Hilton Cairns
Hilton Hotel Cairns
Cairns Hilton International
Hilton Cairns Hotel Cairns
Hilton International Cairns
Hilton Cairns Hotel
Hilton Cairns Hotel
Hilton Cairns Cairns
Hilton Cairns Hotel Cairns

Hilton Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ruxandra

Stayed 3 nights in Dec 2024

8/10 Good

Tushar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Junior staff was very nice. However had some issues while checking in.
Stayed 6 nights in Dec 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and this Hilton’s was lovely, although the room was a tad dated, much like other Hilton’s we’ve stayed in round the world. Staff were very helpful. Only one disappointment is that this hotel was consistent in the fact that the AC was terrible. Again, the same as other Hiltons we have stayed in. Malaga, Spain being a prime example. Take your own fan if you choose this hotel
Stayed 1 night in Dec 2024

8/10 Good

Imoan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Jingrong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close harbor.
Stayed 2 nights in Dec 2024

10/10 Excellent

alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
The service was very nice and it was comfortable staying there. Their buffet breakfast had so many options as well as their pool facilities. Everything was really nice.
Stayed 1 night in Dec 2024

6/10 Okay

Budd

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t anywhere near the quality I expected from a Hilton, toilet cistern was leaking out the lid leaving water all over the floor sink drain was blocks and not draining.
Stayed 1 night in Dec 2024

10/10 Excellent

jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has amazing view of ocean and rainforest. All surrounding are breathtaking. I would recommend to all my family and friends.
Stayed 2 nights in Dec 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

MARILOU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient position with a good outlook
Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Executive room worth the extra!
Spectacular ocean view with the Executive Room booking! Great jet tub! Fabulous breakfast buffet where you can order eggs your way! Lived hsving sslad for breakfast! Fresh fruit & smoothies! Also executive lounge has a Cappuccino/latté machine and snacks!
Stayed 3 nights in Nov 2024

10/10 Excellent

Bharath

Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Good location but don’t park on the street
Stayed 1 night in Nov 2024

10/10 Excellent

Julie Mary Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the quiet yet central location. Eli at the front desk went above and beyond to ensure our stay was a great experience. We send her our gratitude and commend her customer service skills. Lovely hotel to base your stay in Cairns.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Stayed 7 nights in Nov 2024

8/10 Good

Lesley

Stayed 3 nights in Nov 2024

8/10 Good

Derek

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly always kept in touch in the last couple of weeks of our stay ,
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best ever
Hands down the best experience and nicest Hilton I've ever stayed at! The executive upgrade was 1000% worth it.
Stayed 4 nights in Nov 2024

8/10 Good

Prudence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love staying there
Stayed 3 nights in Nov 2024