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DoubleTree by Hilton Hotel Cairns

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Cairns

Double Double Deluxe City Mountain View
City view
Exterior
Lobby
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Gym

Explore the area

Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Cairns Esplanade
    1 min walk
  • Cairns Aquarium
    2 min walk
  • Muddy's Playground
    3 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    10 min drive

Room options

View all photos for King One Bedroom Suite

King One Bedroom Suite | Living area

King One Bedroom Suite

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for King Room City Mountain View

View from room

King Room City Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Deluxe City Mountain View

View from room

Double Double Deluxe City Mountain View

  • 26.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony

View from room

Superior Room, 2 Double Beds, Balcony

  • 26.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

  • 26.4 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room Water View

King Guest Room Water View

King Guest Room Water View

  • 26.4 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Room Water View

View from room

Double Double Room Water View

  • 26.4 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Hilton Cairns

Pool
Spa
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1004)
The price is €236
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hilton Cairns

About this property

DoubleTree by Hilton Hotel Cairns

Waterfront Cairns hotel in Cairns Central Business District with a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, self parking, and 24-hour room service are onsite.
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Cairns's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Cairns Esplanade and 10 minutes by foot from Cairns Marlin Marina
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness center, a terrace, and a vending machine are also featured at the luxury DoubleTree by Hilton Hotel Cairns. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Atrium Restaurant & Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 29-36 for adults and AUD 22-32 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Atrium Restaurant & Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Front entrance ramp
  • Handrails in hallways
  • Hallway handrail height (centimetres): 100
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Deep-pile carpet in room
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to July 31 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults, and AUD 22 to 32 for children
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 455 out of 1001 reviews" "
Rating 8 - Good. 368 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
Second time I have stayed here. Love the location, a few minutes away from busy part of The Esplanade. The pool is fine however might need an upgrade in the near future. Had a king size bed with mountain view in spacious room. Staff warm & friendly. Will be back and stay here.
Stayed 5 nights in Sep 2024

6/10 Okay

Sheila

Travelled with family
Disliked: Property conditions & facilities
Happy it was across from the Catholic Church, great location with the night market so close. Felt the hotel needs a rejuvenation!!
Stayed 2 nights in Sep 2024

8/10 Good

Chelsie

Travelled with family
Liked: Cleanliness, staff & service
Rain forest, fish, pool bar
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, nice sliding doors to balcony, and staff were friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Graeme

Liked: Amenities
The hotel was easy walking distance to everything , situated right on the Esplanade close to restaurants, shopping , the pool, boats to the reef and anything you want to do.. I have stayed there on previous occasions and the staff are always friendly, the room never disappoints and the meals are tops ..
Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome at checkin from the fabulous staff made a wonderful start to our visit. Loved this hotel and will be staying again in future.
Stayed 4 nights in Aug 2024

4/10 Poor

Roslyn

Travelled with partner
No concierge service on arrival and staff on desk had very little English - I found it very hard to communicate with them. Had to pay for parking on top of the room charge. Only one towel in our room. Not at all what I was expecting and I don’t think I would come back in comparison to other places I have stayed here.
Stayed 1 night in Aug 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully 😍 family friendliness
Stayed 1 night in Aug 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely Filipino lady at the desk that welcomed us to breakfast :)
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and availabilty.
Stayed 1 night in Aug 2024

10/10 Excellent

Asera George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and it was great. I was on the second floor.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean tidy room with great access
Stayed 1 night in Aug 2024

6/10 Okay

Falkner

Stayed 1 night in Aug 2024

4/10 Poor

Karen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, happy hour good.Food very limited and not real nice.Beds comfortable but when rooms were serviced we had to leave note for coffee etc to be restocked
Stayed 8 nights in Aug 2024

8/10 Good

John, Richmond

Liked: Cleanliness, staff & service, amenities
Recently stayed for 3 nights to visit the Great Barrier Reef. This property is centrally located by the waterfront, minutes walk to the main reef fleet terminal and the town centre's restaurants, shops and services. The staff encountered were friendly, attentive and competent. The room was adequately appointed, spacious, good air conditioning and bed comfortable. Overall, a pleasant and satisfying stay. Recommended, and I would stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Simone

Stayed 3 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Valerina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is situated close to everything to explore locally and for pickups and cruise locations. Great lounge and atrium area and staff are warm and welcoming despite the busy period. Buffet breakfast was nice with enough variety to suit all tastes and diets. Roms, though a bit dated are comfortable and clean. We had the double superior for a family of four for four nights. Was the perfect base to rest every night to then set out for a full day of exploring and adventure. Don't expect early check-ins. Our direct flight landed at 9, and we got the room close to actual check-in time of 3pm. We made the most of it figuring out nearby important walk-to locations like the Cairns rly station for our next day out at Kuranda. Lovely experience overall.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lyn-Maree

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent position, ease of parking, staff very friendly and efficient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maureen

Liked: Cleanliness, amenities
Handy to restaurants and shopping, helpful friendly service perfect location
Stayed 1 night in Jul 2024

8/10 Good

Nidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very clean room and comfort bed.
Stayed 1 night in Jul 2024