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Comfort Inn Cairns City

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Inn Cairns City

2 outdoor pools
Reception
Restaurant
Property grounds
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
183-185 Lake St, Cairns, QLD, 4870
  • Cairns Private Hospital
    ‪3 min walk‬
  • Cairns Esplanade
    ‪3 min walk‬
  • St Monica's Cathedral
    ‪4 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Room

In-room safe, rollaway beds, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Pool View

Superior Room, Pool View

Superior Room, Pool View

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, rollaway beds, free WiFi, bed sheets

Standard Triple Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Comfort Inn Cairns City

Hotel with 2 outdoor swimming pools, steps from Cairns Private Hospital
2 outdoor pools, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services, and laundry facilities.
Comfort Inn Cairns City offers 53 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn Cairns City. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Cairns Private Hospital and 3 minutes by foot from Cairns Esplanade
Comfort Inn Cairns City offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at Comfort Inn Cairns City. Self parking is free.

This 4-star Cairns hotel is smoke free.

Comfort Inn Cairns City has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 36.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 36.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Discovery
Discovery Cairns
Discovery Hotel Cairns
Cairns Discovery Hotel
Discovery Cairns Hotel Cairns
Comfort Inn Discovery Cairns Hotel
Comfort Inn Discovery Hotel
Comfort Inn Discovery Cairns
Comfort Inn Discovery
Comfort Inn Cairns City Hotel
Discovery Cairns Hotel
Comfort Inn Cairns City Motel
Comfort Inn Cairns City Hotel
Comfort Inn Cairns City Cairns
Comfort Inn Cairns City Hotel Cairns

Comfort Inn Cairns City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 127 out of 494 reviews" "
Rating 8 - Good. 224 out of 494 reviews" "
Rating 6 - Okay. 99 out of 494 reviews" "
Rating 4 - Poor. 30 out of 494 reviews" "
Rating 2 - Terrible. 14 out of 494 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Christian

Stayed 1 night in Sep 2024

4/10 Poor

Ireenija

Disliked: Cleanliness, property conditions & facilities
Razz
It was an ok motel, old run down room but the bed was comfy
Stayed 1 night in Oct 2024

8/10 Good

Mr JOSEPH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Rik

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor.
Stayed 3 nights in Aug 2024

2/10 Terrible

Deb

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting for the amount of money per night.
Stayed 1 night in Sep 2024

8/10 Good

Greg

Stayed 1 night in Apr 2024

10/10 Excellent

Rosemary

Stayed 9 nights in Aug 2024

4/10 Poor

Roland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definately not value for money. No breakfast on site, would not recommend this site.
Stayed 2 nights in Aug 2024

8/10 Good

Gavin

Liked: Cleanliness
Overall not bad
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness
Extremely noisy
Stayed 1 night in Aug 2024

2/10 Terrible

vivek

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run away!!! First off, this is not a hotel but a motel. Noisy, dirty, and lacking after hour support. When we arrived an incapacitated man laid blocking the entrance. No elevator, no 24 hr front office staff, the rooms are old and worn out and lack necessary amenities. There is no shower curtain or full glass door so water spews out during shower making the already disgusting room more disgusting. No mirror outside of the bathroom so one has to wait until every is done showering to use it as it fogs up. I don’t recall a bathroom door either. The housekeeping service is terrible and filthy. They keep refilling the soap/shampoo/conditioner when not needed like a robot but completely ignore cleaning the room. The room remained dirty every day (Cairns is beach/forest day trip location). The rooms are also very tight in space. When a/c was switched to heat one day, the whole floor became wet from condensation. All night long people (homeless) on the street keep yelling and screaming so one can’t sleep. There are streets on both sides of the motel is what I was told when I complained to front desk. I was told that there isn’t much they can do about it. They seemed to be well aware of all the issues I was mentioning. It was the worst part of our vacation.
Stayed 4 nights in Jul 2024

2/10 Terrible

Ezra

Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definetly stay again
Stayed 4 nights in Jul 2024

6/10 Okay

Tida

Stayed 2 nights in Jul 2024

8/10 Good

Gary

Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Would stay here again😊
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
We enjoyed our stay.
Stayed 4 nights in Jul 2024

8/10 Good

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Simon, Chelmer

Liked: Cleanliness, staff & service
Nice room. Value for money.
Stayed 2 nights in Jul 2024

8/10 Good

Arie

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

ASHOK

Disliked: Cleanliness, amenities
Old property, ants moving around. Room service done poorly. Room not vacuumed and mopped. No after hours service. Swimming pool was full of dirt and leaves , very unhygenic.
Stayed 5 nights in Jul 2024

8/10 Good

John

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy convenient location
Stayed 1 night in Jul 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Price was good !
Stayed 5 nights in Jul 2024