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Cairns Plaza Hotel

3.5 star property

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Photo gallery for Cairns Plaza Hotel

View from room
Suite, 1 King Bed, Ocean View | View from room
Fridge, coffee/tea maker, electric kettle
Outdoor pool, pool loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
145 The Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪14 min walk‬
  • Cairns Central Shopping Centre
    ‪15 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio

Studio | View from room

Studio

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Room

View from room

Standard Room

  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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The price is €122
for 1 room
includes taxes & fees
1 May - 2 May
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About this property

Cairns Plaza Hotel

Hotel with free parking, steps from Cairns Esplanade
Along with an outdoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the pool at Cairns Plaza Hotel. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the pool and the clean accommodations
  • Steps from Cairns Esplanade and 14 minutes by foot from Cairns Marlin Marina
As a guest of Cairns Plaza Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Cairns Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cairns hotel is smoke free.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 42.0 per stay.
  • Cribs (infant beds) are available for AUD 16.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 16.0 per stay
  • Rollaway bed fee: AUD 42.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cairns Plaza Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns

Cairns Plaza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Stayed 3 nights in Jan 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Мы брали люкс с видом на море и он прекрасен. Чистый номер с шикарным видом и всем необходимым. Расположен рядом с прогрулочной набережной и детской площадкой. Очень приветливый персонал в отеле и круглосуточная стойка регистрации. Есть стиральная машина и сушильная, что очень важно, когда вы в длинном путешествии.
Stayed 4 nights in Jan 2025

10/10 Excellent

PANCHALINGAM, Reno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place at a great location. Several things to do at walking distance.
Stayed 3 nights in Jan 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was big and everything was clean, although there was a chemical smell, which was still there after leaving the balcony door open for a while. At least it was possible to open that door and get some fresh air in. This is not always possible in hotels in Cairns. The whole experience was functional but a bit clinical.
Stayed 1 night in Dec 2024

8/10 Good

Gillian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit tricky, but worked out in the end.
Stayed 1 night in Dec 2024

10/10 Excellent

X

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

It was an absolutely amazing experience at Cairns Plaza Hotel!!! We stayed here for four nights. This hotel is underrated! They are located about than 10 mins walk away from the lagoon. I can't say enough about the amenities they provide!! So thoughtful selections - excellent free Wi-Fi, located at CBD, a kitchenette that even includes milk, tea, coffee, cookie! The guest laundry is on the 1st floor.. just $4 for wash and $4 for dry.. very quick machines! There is a beautiful swimming pool, including towels. They even placed novels for us to borrow! I love their customer service!! They have always been so kind and confident in their response and knowledge to my queries about the night market, restaurants availability! I moved from Cairns Colonial Resort after a night stay because their Wi-Fi was minimal and when I spoke to this resort about maybe options to pay for better Wi-Fi, they didn't care. Another major difference between these two hotels are - Cairns Plaza Hotel staff offered to email me when the room was available... Whereas Cairns Colonial Resort staff told me don't depend on her to email me to notify me when the room was ready!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Madhu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice property to stay at. Rooms were quite big. Staff was very helpful and friendly. Location was good as tours picked us up outside the hotel.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evrything was above expectations
Stayed 1 night in Jan 2025

8/10 Good

Katie, Calgary

Travelled with family
Liked: Cleanliness, staff & service
It is a decent hotel, pretty old and needs some updating on the inside.
Stayed 1 night in Dec 2024

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. Fresh clean room facing the ocean. Short walk to restaurants. Good price
Stayed 1 night in Dec 2024

8/10 Good

Allira

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close the hotel was to the beach. Beautiful view from the balcony.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view in King Suite on the 5th floor.. Staff was wonderful. Room was really clean. Enjoyed the provided Tea & biscuits (ccokies) every morning in Living area with Excellent view. Perfect location, we walked everywhere, harbor, train station, & local bus Central stop. Spent a great week here. I highly recommend.
Stayed 7 nights in Dec 2024

8/10 Good

James

Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking along the esplanade to restaurants and staff are always very helpful and welcoming
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect, good value stay

Beautiful spacious room. So comfortable! Exceptionally clean. Great location. Very friendly staff especially Kristina on reception. Recommended!
Stayed 2 nights in Dec 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and helpful. No toaster provided in rooms but there is a toaster on the main floor that one can use. Very nice view of bay from room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a family member in hospital. It was walking distance to hospital. Nearby eateries great. Walking back from hospital along water front relaxing after my stressful situation. Hotel staff very helpful and trustworthy.
Stayed 1 night in Dec 2024

8/10 Good

Feng Shan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very good. It is located on the Esplanade, where many restaurants and shops are operating there. The room is clean and with a reasonable space for 2 people. The tiles in the toilet and bathroom are not so clean. I think it may be a little bit common for aged hotels. The bedroom is very clean.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay. It is the second time we have stayed here. Our room had a great view over the esplanade and sea. The property is easy walking distance to town with cafes and restaurants close by. The staff are always friendly and helpful and there is plenty of parking on the property
Stayed 4 nights in Nov 2024

10/10 Excellent

ILONA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our suite was spectacular as were the two balconies. The pool downstairs was perfect, and the staff were very helpful and always friendly. Would stay again in a heartbeat.
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

MAKELETA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and friendly staff. Renovated rooms make for a very comfortable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Roelof De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience.
Stayed 2 nights in Nov 2024