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Cairns Harbourside Hotel

4.0 star property

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Photo gallery for Cairns Harbourside Hotel

View from property
Breakfast area
Superior Room, 1 King Bed | View from room
Outdoor spa tub
Wine bar, ocean views, open daily

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Night Markets
    ‪3 min drive‬
  • Cairns Convention Centre
    ‪4 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One King & One Single Standard

In-room safe, individually decorated, individually furnished, desk

One King & One Single Standard

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for One King & One Single Seaview

In-room safe, individually decorated, individually furnished, desk

One King & One Single Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Cairns Harbourside Hotel

Waterfront hotel with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a snack bar/deli, conference space, and concierge services.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Cairns Harbourside Hotel. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, free self parking, and a free shopping center shuttle are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy local and international cuisine at Harbourside Bar & Kitchen, a brasserie with ocean views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes archery
  • Just a 4-minute walk from Cairns Esplanade and a 3-minute drive from Cairns Night Markets
  • Free shopping center shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2551 square feet (237 square meters) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Cairns Harbourside Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Free cot
  • Highchair
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,551 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1000 reviews
Rating 8 - Good. 327 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Indira

Travelled with family
Liked: Cleanliness, staff & service
Staff very polite and helpful!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

8/10 Good

shima

Stayed 7 nights in Jan 2025

10/10 Excellent

Debra, Long Beach

Stayed 2 nights in Jan 2025

10/10 Excellent

Fiona F, Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had room 706, the ocean view was amazing. Will go back anytime 👍👍👍👍👍👍👍

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a fab spot, just a 20 minute stroll into the centre
Stayed 1 night in Jan 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful overnight stay
The smell when we walked into reception from outside was amazing. Beautiful flowers on reception desk. The whole hotel had a lovely welcoming aroma. Really large bedroom, very quiet, thought we would be disturbed by plane noise as we were in the flightpath but nothing overnight or early morning to disturb us. The reception staff were really nice & welcoming. Wouldn't hesitate to stay here again if visiting Cairns in the future. Breakfast buffet, everything you could wish for.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy!! Breakfast included is a great service .
Stayed 7 nights in Jan 2025

4/10 Poor

Tracey

Stayed 1 night in Jan 2025

8/10 Good

Claire J

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and facilities with a shuttle into Cairns.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property
Stayed 3 nights in Jan 2025

10/10 Excellent

SHIVADHARSHAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Jan 2025

2/10 Terrible

vishal

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Horrible experience with housekeeping, they didn’t clean our room for 2 days, they would simply change the towels to show as if the room was cleaned, but everything was dirty We complained to the front desk day 2 and they sent housekeeping after couple of hours Also this hotel has lot of patients as hospital is next door. There hygiene levels are next to zero.
Stayed 3 nights in Dec 2024

10/10 Excellent

shirish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, nice ocean views and conveneintly located
Stayed 3 nights in Dec 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was bigger than i expected..
Stayed 1 night in Dec 2024

2/10 Terrible

Rose

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and polite. Room very clean with safe and fridge.
Stayed 4 nights in Jan 2025

6/10 Okay

Nagarjun

Liked: Room comfort
Decent hotel-2km from strip.
Decent hotel. About 2 km from main tourist strip. Could hear neighbors occasionally which was annoying. Had a good happy hour. Good pool.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rose

Stayed 1 night in Dec 2024

8/10 Good

BIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is cleaned daily, which is a positive aspect. However, the bins are too small, and the fridge does not consistently maintain its temperature. Overall, the service was well done, and the daily cleanliness measures ensured a spotless room whenever we returned from our activities. On the downside, the Wi-Fi connection is very slow, and we requested a refill of tea bags twice but never received them.
Stayed 5 nights in Dec 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajkumar

Stayed 2 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorna

Stayed 2 nights in Dec 2024