Cairns Harbourside Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cairns Harbourside Hotel

View from property
Outdoor spa tub
Breakfast area
Wine bar, ocean views, open daily
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    4 min walk
  • Odett's Cafe
    2 min walk
  • Cairns Station
    6 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    6 min drive

Room options

Premium Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

King Bed Premium

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

One King & One Single Standard

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

One King & One Single Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Cairns Harbourside Hotel

Waterfront Cairns hotel in Cairns North with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a snack bar/deli, conference space, and concierge services.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Cairns Harbourside Hotel. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, free self parking, and a free shopping center shuttle are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy local and international cuisine at Harbourside Bar & Kitchen, a brasserie with ocean views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes archery
  • Just a 4-minute walk from Cairns Esplanade and a 3-minute drive from Cairns Night Markets
  • Free shopping center shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2551 square feet (237 square meters) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Cairns Harbourside Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool

Family friendly

  • Changing table
  • Children's games
  • Free cots/infant beds
  • High chair
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (2551 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Pool hoist on site
  • Thin carpet in room
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 108-cm LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1003 reviews" "
Rating 8 - Good. 338 out of 1003 reviews" "
Rating 6 - Okay. 106 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 3 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and awesome service
Stayed 1 night in Sep 2024

10/10 Excellent

Kirsty

Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was a nice stay . Clean and the staff were very friendly
Stayed 1 night in Sep 2024

8/10 Good

Blaston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Breakfast options are good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable
Stayed 1 night in Sep 2024

6/10 Okay

ian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Nick - John Nicholas

Liked: Cleanliness, staff & service
Poor Wifi quality - the only reason I am marking down property and facilities to a 3
Stayed 2 nights in Sep 2024

8/10 Good

Luke

Stayed 1 night in Aug 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights and everything and everyone was amazing!. The people who works here in front desk, f&b and cleaning are really kind and helpful. Close enough from cafes and restaurants. We really love this place! Thanks guys for given us a beautiful holidays.
Stayed 3 nights in Sep 2024

10/10 Excellent

PAUL, Helensvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and large suite happy stay on our last night in Cairns
Stayed 1 night in Sep 2024

10/10 Excellent

Sonia

Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dilip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offered everything we looked for, to be able to enjoy our stay in Cairns. Location, cleanliness, services , tariff , etc etc
Stayed 3 nights in Sep 2024

10/10 Excellent

Toni-Lee

Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service!! Close to different restaurants and super view
Stayed 3 nights in Sep 2024

8/10 Good

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found bed very uncomfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Otineli

Liked: Amenities
Great service & location, clean & tidy
Stayed 3 nights in Sep 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the king suite. Our room was very spacious and clean. The mountain views were nice. Air conditioning works great. There is Beam e-scooter hire parking at the front of the hotel. The bar is nice. Only tip to know is sometimes when you swipe your room key, if turning the handle down doesn’t work try turning it up (counter clockwise) something the front desk told us after we had trouble.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kate

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, nice food and coffees at bar downstairs, nice pool
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kylie

Travelled with group
Location
Stayed 1 night in Sep 2024

4/10 Poor

Tom van

Stayed 1 night in Aug 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect spot across the road from the water and nice walk down the Esplanade
Stayed 2 nights in Sep 2024