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Cairns Harbourside Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cairns Harbourside Hotel

View from property
View from property
Outdoor spa tub
Breakfast area
Wine bar, ocean views, open daily

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Esplanade Charles Street Parkland
    ‪4 min walk‬
  • Cairns Base Hospital
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One King & One Single Standard

One King & One Single Standard

One King & One Single Standard

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for One King & One Single Seaview

In-room safe, individually decorated, individually furnished, desk

One King & One Single Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Cairns Harbourside Hotel

Waterfront Cairns hotel in Cairns North with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a snack bar/deli, conference space, and concierge services.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Cairns Harbourside Hotel. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, free self parking, and a free shopping center shuttle are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy local and international cuisine at Harbourside Bar & Kitchen, a brasserie with ocean views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes archery
  • Just a 4-minute walk from Cairns Esplanade and a 3-minute drive from Cairns Night Markets
  • Free shopping center shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2551 square feet (237 square meters) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Cairns Harbourside Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool

Family friendly

  • Changing table
  • Children's games
  • Free cots/infant beds
  • High chair
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (2551 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Pool hoist on site
  • Thin carpet in room
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 108-cm LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1006 reviews" "
Rating 8 - Good. 329 out of 1006 reviews" "
Rating 6 - Okay. 98 out of 1006 reviews" "
Rating 4 - Poor. 33 out of 1006 reviews" "
Rating 2 - Terrible. 18 out of 1006 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was just lovely
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice. Appreciated the handheld shower wand. Not a lot of parking in the hotel lot so had to park on the street sometimes. Nothing within walking distance for food or shopping.
Stayed 2 nights in Oct 2024

8/10 Good

Narin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities
Fantastic location right across from the esplanade. We walked everywhere. It’s especially beautiful at night walking Ali g the water. The hotel was fantastic from breakfast to dinner. The staff was always friendly and helpful. 5 stars!
Stayed 4 nights in Oct 2024

8/10 Good

Andrew Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walking distance to CBD, great pool and bar with restaurant, easy parking, Will definitely come back for another stay
Stayed 5 nights in Oct 2024

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2024

6/10 Okay

Lindsey

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very rundown and dated. The bed was extremely uncomfortable and hard, leading to a sleepless night. The staff were lovely, and we appreciated being able to use the vending machine in the lobby. Overall, we would not stay again due to the restless night we had.
Stayed 2 nights in Oct 2024

8/10 Good

JOHN

Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. No complaints. The neighborhood was just a bit run down and the streets were noiisy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful the pool was really nice and the fact it’s opposite the ocean is a bonus because you can go down and walk on the beach or the esplanade
Stayed 1 night in Oct 2024

10/10 Excellent

Damien

Business traveller
Stayed 1 night in Oct 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Gerrad

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for a quick getaway to Cairns. Staff were friendly and very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Henkuang

Liked: Cleanliness, staff & service
Room was quite cold, thermostat did not work. Shower was weak. Staff provided blankets promptly. The bar offering food was convenient for a late arrival into Cairns.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness
Excellent customer service allows willing to help.very clean. Nice food .
Stayed 6 nights in Sep 2024

6/10 Okay

Jason Roy

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations and would definitely return again. The restaurant and room service were excellent. Coffee was also excellent, which I was not expecting. Room was clean, view was amazing, service was excellent. Staff went above and beyond to get us an earlier check-in. Again, exceeded our expectations. Really happy to have stayed here.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Bryanna

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It has taken me a while to write this review, as we did not like our stay here at all. This hotel did not meet our expectations. On the night of arrival the electrics in our room died, so we had to be moved to a new room. The bathroom sink of the new room leaked for our entire stay. Everytime we had laundry done, we would have to send it back to be dried again, as they would always be returned wet. The food available for dinner was hit & miss, and was never made the same. The buffet breakfast was not very nice and the coffee was the same. The staff were always friendly, and helped where they could. Definitely not a hotel I would stay at again.
Stayed 10 nights in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Cairns
Great location and view over the bay. Very peaceful and a great nights sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Leonie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 4 nights in Oct 2024