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Cairns City Palms

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cairns City Palms

Property entrance
One-Bedroom Apartment
Point of interest
Sun deck
Reception hall

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
199 Sheridan Street, Cairns North, QLD, 4870
  • Cairns Esplanade Charles Street Parkland
    5 min walk
  • Cairns Private Hospital
    9 min walk
  • Cairns Esplanade
    10 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    6 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen

Executive Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One-Bedroom Apartment

One-Bedroom Apartment

One-Bedroom Apartment

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room

Superior Twin or Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property
Cairns Harbourside Hotel
Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1008)
The price is €106
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Cairns Harbourside Hotel

About this property

Cairns City Palms

Motel with an outdoor pool, near Cairns Performing Arts Centre
This smoke-free motel features an outdoor pool, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Cairns City Palms. During your stay, you're just a quick walk from Cairns Esplanade Charles Street Parkland. You'll find features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Cairns Performing Arts Centre and Muddy's Playground
There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Cairns City Palms.

This 4-star Cairns motel is smoke free.

The motel hosts a free manager's reception daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Free off-site parking

Food and drink

  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free tea bags/instant coffee
  • Freezer
  • Ice maker
  • Microwave
  • Fridge
  • Spices
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Alcohol isn't served at Cairns City Palms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 392 reviews" "
Rating 8 - Good. 155 out of 392 reviews" "
Rating 6 - Okay. 38 out of 392 reviews" "
Rating 4 - Poor. 16 out of 392 reviews" "
Rating 2 - Terrible. 5 out of 392 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Leann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jo- Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped kitchenette . Clean & comfortable
Stayed 1 night in Aug 2024

8/10 Good

Edwin

Liked: Property conditions & facilities
Clean and the rooms looked inviting with the flowers on the bed and bathroom. Not much room in the parking area.
Stayed 1 night in Aug 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bus stop
Stayed 4 nights in Aug 2024

10/10 Excellent

Judie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean and spacious.
Stayed 1 night in Aug 2024

4/10 Poor

Justin

Travelled with family
Liked: Cleanliness, staff & service
Very noisy within and around the property
Stayed 1 night in Aug 2024

8/10 Good

Roanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Clean tidy rooms, comfortable bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Great location and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic, just missed out on parking one night due to lack of spaces on site. Everything else was great
Stayed 1 night in Jul 2024

8/10 Good

Lovelyn

Liked: Amenities
Parking was a bit tricky.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ravinderjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jul 2024

8/10 Good

Margaret

Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are beautifully cleaned. Smell amazing. Staff are always friendly and accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff who were very approachable and had everything we needed when we needed it
Stayed 2 nights in Jul 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
A 3 night stay
We arrived late. The process of obtaining our key wall good. The staff were helpful and friendly, no issues. The room had plenty of space and the bed was comfortable. The room was showing it’s age. The bathroom was not set out well. You would not want to be a big person trying to fit past the door. The location was not good. Plenty of traffic noise and planes taking off and landing. There was a convenience store close by, but we did not feel safe walking to it at night. The backpacks hostel next door was not helpful with the music and noise. We would not stay at this place again
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Stayed 1 night in Jul 2024

8/10 Good

Lerma

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: We had a nice stay at this property. Water pressure at the shower was great! Walking distance to the city centre.Staff are helpful. Cons: Small bath towel.Sheets changed after 4 days of your stay which we stayed for 5 nights so no point of asking the room attendant to change a day before we check-out.
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
All ok
Stayed 1 night in Jul 2024

6/10 Okay

julie

Travelled with partner
Needs updating
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stay was OK except the frig was noisy and never turned off
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room very clean spacious. Bed comfortable. No issues would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, easy checkin, quiet, clean
Stayed 1 night in Jun 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Sandy

Stayed 1 night in Jun 2024

8/10 Good

Athi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024