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Cairns City Palms

4.0 star property

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Photo gallery for Cairns City Palms

Property entrance
Point of interest
Point of interest
Point of interest
BBQ/picnic Area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
199 Sheridan Street, Cairns North, QLD, 4870
  • Cairns Esplanade Charles Street Parkland
    ‪5 min walk‬
  • Cairns Private Hospital
    ‪9 min walk‬
  • Cairns Esplanade
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen

Executive Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One-Bedroom Apartment

One-Bedroom Apartment

One-Bedroom Apartment

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room

Superior Twin or Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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Outdoor pool, pool loungers

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  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (813)
The price is €69
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Heritage Cairns

About this property

Cairns City Palms

Motel with an outdoor pool, near Cairns Performing Arts Centre
This smoke-free motel features an outdoor pool, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Cairns City Palms. During your stay, you're just a quick walk from Cairns Esplanade Charles Street Parkland. You'll find features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Cairns Performing Arts Centre and Muddy's Playground
There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Cairns City Palms.

This 4-star Cairns motel is smoke free.

The motel hosts a free manager's reception daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Free off-site parking

Food and drink

  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free tea bags/instant coffee
  • Freezer
  • Ice maker
  • Microwave
  • Fridge
  • Spices
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Alcohol isn't served at Cairns City Palms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 192 out of 420 reviews
Rating 8 - Good. 161 out of 420 reviews
Rating 6 - Okay. 40 out of 420 reviews
Rating 4 - Poor. 19 out of 420 reviews
Rating 2 - Terrible. 8 out of 420 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed 1 night booked in at 2 given a room that wasn't made up but, they realised as soon as I went down there. Very apologetic, staff were absolutely fabulous. Rooms need renovation but not terrible. Bed was a bit uncomfortable. All else was great. Worthy of a stay. .
Stayed 1 night in Dec 2024

10/10 Excellent

Butterfly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so big!We're really love this place,2people have 1living room ,1kitchen room ,2 bedroom (1king size 2 single bed),next our room is swimming pool,awesome!very great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Fleur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we flew in very late and left early as a very quick bed for the night. they were great at late checkin and room was very clean and tidy and much appreciated. thanks heaps
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to motel
Always a pleasure staying here. Friendly staff, clean and tidy room and well maintained.
Stayed 1 night in Nov 2024

10/10 Excellent

Alphonse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were tidy, freindly staff and helpful
Stayed 1 night in Nov 2024

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, needs to be fixed up, very unhelpful staff that had zero care factor
Stayed 1 night in Nov 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of the city centre,esplanade and good local restaurants. Constant traffic noise from adjacent main road.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. A bit older and tired, but clean and functional. Convenient to walk down to the esplanade
Stayed 2 nights in Oct 2024

2/10 Terrible

Joshua

Stayed 1 night in Oct 2024

8/10 Good

Jayan

Liked: Cleanliness, staff & service, property conditions & facilities
Rather good
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect overnight stay in Cairns. Late checking worked well. All facilities were good. Will recommend to everyone.
Stayed 1 night in Nov 2024

6/10 Okay

Sagar

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing to like
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay. Very convenient location to city, esplanade and hospitals. Staff is friendly and helpful. We'll be back!
Stayed 1 night in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Close to town
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, soooo comfortable. Nice and clean and had everything I needed.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Returning guest
Clean and tidy room, friendly staff. Comfortable bed, decent towels and nice to see just a few small little extra things done by housekeeping which I don’t see often in other motels.
Stayed 3 nights in Oct 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not a great area but convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Excellent stay. Friendly staff. Coffee and muffins a lovely gesture Close proximity to restaurants and shops
Stayed 2 nights in Oct 2024

6/10 Okay

Christina

Liked: Cleanliness, amenities
Disliked: Staff & service
Checked in late and short time, meet no staff had no service
Stayed 1 night in Oct 2024

8/10 Good

david

Travelled with family
Liked: Property conditions & facilities
Will use again
Stayed 3 nights in Oct 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The King Sized Bed very comfortable Had a Fantastic Sleep
Stayed 1 night in Oct 2024

10/10 Excellent

Deanna

Stayed 1 night in Sep 2024

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was good
Stayed 1 night in Oct 2024

4/10 Poor

Hanah

Disliked: Cleanliness
Stayed 1 night in Oct 2024