4/10 Poor
Jamel, san diego
Travelled with partner
22 Nov 2024
Liked: Cleanliness, property conditions & facilities
The property is beautiful, very clean, very peaceful, and calming.
Views are great, great sunsets.
Pools are really nice.
Food is expensive and since the hotel is so far out of the way you are stuck eating on the property. The food is just ok not great for a 5 star hotel they could do better. The best thing we had was the breakfast.
They have a major major fly problem so be warned, you, your food, your drinks will constantly be swarmed by flies it’s disgusting!
I refused to pay for one meal because the flies were so bad! You need to either sit inside or inhale your food so fast that you are miserable. The employees seem to be so used to the flies that it doesn’t even phase them nor do they understand why you are bothered by the flies. When we brought it to anyone’s attention they acted like no big deal or made excuses for the flies. We travel to Cabo a lot and I have never encountered anything h like it.
The resort is beautiful but it is really far from anything else so you pretty much stay at the resort. Which is what they expect. We rented a car so we were able to get out and adventure but it is still far from anything.
We never received a very good welcome when we arrived so that was off putting. They seemed like we were more of an afterthought. We watched everyone else get wash rags and welcome drinks everytime anyone arrived for the 3 days we stayed there yet we received nothing upon arrival.
They will try to sell you a timeshare so be warned!!! Don’t!!
Jamel
Stayed 3 nights in Nov 2024
