Byron Bay Hotel & Apartments

4.0 star property

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Photo gallery for Byron Bay Hotel & Apartments

Terrace/patio
Exterior
Dining
Two Bedroom Apartment | Living room
One Bedroom Deluxe Apartment

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
20-22 Fletcher Street, Byron Bay, NSW, 2481
  • Main Beach
    ‪5 min walk‬
  • The Pass
    ‪4 min drive‬
  • Wategos Beach
    ‪4 min drive‬
  • Ballina, NSW (BNK-Ballina - Byron Gateway)
    ‪30 min drive‬

Room options

Two Bedroom Deluxe Apartment

  • 85 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Two Bedroom Apartment

  • City view
  • 85 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

King Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Three Bedroom Deluxe Apartment

  • 102 sq m
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Twin Beds

One Bedroom Deluxe Apartment

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

One Bedroom Apartment

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Byron Bay Hotel & Apartments

Pet-friendly hotel with free parking connected to the airport in Byron Bay
Along with an outdoor pool, this smoke-free hotel has tour/ticket assistance and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Byron Bay Hotel & Apartments offers 43 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Byron Bay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Byron Bay Hotel & Apartments's great location. During your stay, you'll be connected to the airport, and just a quick walk from Byron Tourist Information Centre. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Byron Tourist Information Centre and 5 minutes by foot from Main Beach
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Byron Bay Hotel & Apartments, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Self parking is free.

This 4-star Byron Bay hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: AUD 80 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests will receive lockbox information.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Byron Bay Hotel Apartments
Byron Apartments Inn
Apartments Inn, Byron Bay Hotel Byron Bay
Byron & Apartments Byron
Byron Bay Hotel Apartments
Byron Bay Hotel & Apartments Hotel
Byron Bay Hotel & Apartments Byron Bay
Byron Bay Hotel & Apartments Hotel Byron Bay

Byron Bay Hotel & Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 959 reviews
Rating 8 - Good. 324 out of 959 reviews
Rating 6 - Okay. 95 out of 959 reviews
Rating 4 - Poor. 44 out of 959 reviews
Rating 2 - Terrible. 18 out of 959 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

No security

The place is old and very tired. The hotel has a public carpark underneath however there is no security to use the lift to enter the hotel. Early one morning I witnessed a mob of local youth enter the hotel through this lift and run amok around floors and the pool area. I raised this with staff when reception opened. They were unconcerned and even said homeless people entered this way and slept around the pool.
Stayed 4 nights in Jan 2025

10/10 Excellent

Helen

Stayed 1 night in Jan 2025

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! The room was fairly small and musty smelling. The pool is also in the back of a restaurant which was a bit odd but the restaurant doesn’t open until 5pm so it’s relatively private until then.
Stayed 2 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nicky

Stayed 2 nights in Jan 2025

8/10 Good

Yvette

Stayed 6 nights in Jan 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything, room was really nice and a decent size. Staff were very helpful. Corridors a little narrow but once you work out how to get around its perfect.
Stayed 1 night in Jan 2025

2/10 Terrible

Julian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was saturated with mould, wife got sick, had to leave. Staff gave us refund but certainly don’t recommend. The rooms are full of neglect everywhere.
Stayed 2 nights in Jan 2025

6/10 Okay

Mim

Travelled with family
Staff were unfriendly. The room could have been cleaner. Otherwise great location and quiet considering it is in the centre of town.
Stayed 2 nights in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Kylie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The advertising of this property was amazing as it had us book for new years and we were quite chuffed to be going to a newish apartment. When we arrived we were very surprised that it was the same place as in the photos. We were put in a room at the back next to the lift- which didn’t stop clunking and tapping at any time of the night. We had ppl trying to get into our room on multiple occasions. Each time we left the room and came back the smell was horrible- not sure where that was coming from. The pool backs onto a restaurant so diners would be sitting at their tables eating and watching us swim. The street you exit out of the carpark felt like we were in the ghetto and needed our own security. All in all for the price that was paid of $1600 for 2 nights- could have gotten me 2 nights at the Sheraton- way too steep for what it was.
Stayed 2 nights in Dec 2024

8/10 Good

Lynsie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location is great. Property is a little run down and tired. It could be great with a little TLC.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jouko A

Liked: Cleanliness, staff & service, property conditions & facilities
Beach town😊
Stayed 1 night in Dec 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel-apartment option. It was spacious and well-equipped. Great location, too.
Stayed 18 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel the rooms were clean and spacious, nice pool area easy parking
Stayed 2 nights in Dec 2024

8/10 Good

salvatore

Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and basic. The sofa and cushions were a bit worn. The bathroom was spacious, had a bath with jets and a rain showerhead-really nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Erica

I called this hotel 3 days before arrival and ask for an upgrade as i thought it was an apartment. The staff members reassured me, she would arrange the upgrade on the day. On the Saturday arrival, as checking in. No notes had been left, very disappointing. Our room was very small and had an odour of cigarettes. Definitely not worth the money spent.
Stayed 1 night in Nov 2024

10/10 Excellent

Nermin

Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure why it takes so long to release the holding deposit
Stayed 1 night in Nov 2024

6/10 Okay

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Really needs better road facing sound reduciton. We got woken up by every drunken yahoo walking down the street in the AM and trucks that were outside.
Stayed 1 night in Nov 2024

10/10 Excellent

Pun C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024