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Hotel Cuéntame La Puebla

3.0 star property

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Photo gallery for Hotel Cuéntame La Puebla

Front of property – evening/night
View from property
Superior Room
Library
Rainfall showerhead, free toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
C/ La Puebla, 20, Burgos, Burgos, 9004
  • Plaza de Espana
    ‪3 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Museum of Human Evolution
    ‪6 min walk‬
  • Burgos (RGS-Villafria)
    ‪17 min drive‬

Room options

View all photos for Triple Room (Double use)

In-room safe, individually decorated, desk, soundproofing

Triple Room (Double use)

  • 25 sq m
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

In-room safe, individually decorated, desk, soundproofing

Double Room Single Use

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel Cuéntame La Puebla

Burgos residence in Old Quarter
This smoke-free residence features coffee/tea in a common area, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a library, and express check-in are onsite.
Hotel Cuéntame La Puebla offers 19 accommodations with safes and hair dryers. Rooms open to balconies or patios. These individually decorated accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Burgos residence provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Cuéntame La Puebla, you're just a quick walk from Arco de San Juan. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Steps from Arco de San Juan and San Lesmes Abad
  • Airport shuttle service available for a fee
As a guest of Hotel Cuéntame La Puebla, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Cuéntame La Puebla also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby.

This 3-star Burgos residence is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 9 per person
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Library

Entertainment

  • Flat-screen TV with digital service

Outdoor areas

  • Balcony or patio

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • In-room massages
  • Front desk (limited hours)

Location highlights

  • In the city centre

Things to do

  • Bike hire on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 rooms
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 12

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Airport shuttle fee: EUR 300 per vehicle (one way)
  • Late check-out fee: EUR 12 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Puebla Burgos
Puebla Burgos
Hotel Cuéntame Puebla Burgos
Hotel Cuéntame Puebla
Cuéntame Puebla Burgos
Cuéntame Puebla
Hotel La Puebla
Cuentame La Puebla Burgos
Hotel Cuéntame La Puebla Burgos
Hotel Cuéntame La Puebla Residence
Hotel Cuéntame La Puebla Residence Burgos

Hotel Cuéntame La Puebla Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 95 reviews
Rating 8 - Good. 35 out of 95 reviews
Rating 6 - Okay. 9 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness
Disliked: Amenities
We arrived in the middle of a major "El Cid" medieval festival in Burgos. The city was amazing, especially Burgos Cathedral. The hotel location was perfect, eventhough there was a street party well into the early morning. I cannot compliment the Horel Receptionist. She was very helpful and courteous ... 5 srars out of 5.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Front Desk Staff ... very helpful and Professional (Thank you).
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, close to the cathedral and bars/food. Excellent value for the pilgrims looking for a nice place to relax.
Stayed 1 night in Apr 2024

10/10 Excellent

Jodie

Stayed 1 night in Apr 2023

8/10 Good

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
What a very good stay

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort
Great location, spacious room, clean and comfortab
Our stay was great. We had some issues with the reservation through hotels.com but once in the room all went well. The location was great, the room spacious, bathroom clean, overall it was quiet, the receptionist helpful and friendly.
Stayed 1 night in Sep 2022

10/10 Excellent

Jude

Great location, friendly reception, comfortable bed.
Stayed 1 night in Sep 2022

8/10 Good

John

Liked: Cleanliness, room comfort
Happy with the experience
Convenient location. The room was comfortable. No surprises - what one wants when traveling.
Stayed 1 night in Sep 2022

2/10 Terrible

Helena A

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Dave

Stayed 1 night in May 2022

6/10 Okay

Andree

Liked: Cleanliness
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
the receptionist was excellent
Stayed 1 night in Nov 2021

6/10 Okay

A

Liked: Cleanliness
Disliked: Room comfort
Hotel was pleasant enough but lack of air conditioning made sleep impossible as no fans available in very hot room
Stayed 1 night in Sep 2021

10/10 Excellent

Tatjana

Liked: Cleanliness, room comfort
Lovely 2 nights in Burgos!
I loved it! Furnishings a little dated but that doesn’t affect the comfort the hotel provided. The receptionist was lovely and even gave us a map of the town and told us where the best spots were to eat and tourist locations etc. The hotel room itself was lovely with an awesome shower. There was a tiny slight smell - possibly drains I’m not sure, but it only came now and then. Honestly it’s nothing. There’s a lift, everything worked (other than the bathroom door). The bathroom is open plan - misty glass door swinging open to reveal the toilet and shower, but it’s such a lovely hotel honestly.
Stayed 2 nights in Jun 2021

6/10 Okay

Allison W., Austin, Texas USA

Liked: Cleanliness
Not what I ordered
I searched for and apartment with 3 rooms for 3 adults and at least 2 bathrooms. What we got, was 1 small room with 3 beds, a bathroom in the room and a bathroom in the hallway shared with others. We checked out immediately and went to the hotel next door. However, the room was clean and the people were friendly. This is more about the inaccuracies of the search parameters and the listing.
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here
Don't even consider this hotel. The photos on the website had no resemblance to the room I stayed in. I asked for a quiet room with a shower as I have difficulty climbing into and out of tubs. I got a room with a shower but it directly faced a street -with several bars -on a Friday night. And there was construction next door. The room was so small I had lift the bags over the bed to even get in. By the window there was a small table, 2 mismatched chairs, one of which had a broken seat. There was a bed and side table. The bed was so short our feet hung out of the end and I had to walk sideways pressed up against the wall in order to get passed it. The street was so noisy we didn't get to sleep until after 4AM. The man on the desk said with a smile that it was like that all the time. The breakfast was one of the poorest I encountered in Spain. I think the omlette came precooked out of a package. I wouldn't touch it. The hotel is on a walking street that is barriers at the end. It is possible to drive up to the door but only if you figure out how to get the barrier lowered. Parking is under the nearby square a few minutes away. I am quite surprised that Hotels.com even lists this hotel.
Stayed 1 night in Sep 2019

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
My room was on the first floor with a streetview and great decor. had an amazing bathroom with hairdrier and soap. The bed was huge and very comfortable. The hungarian receptionist girl is a sweetheart. She deserves some recognition. Her knowledge of the city is amazing, she had great recommendations about what to see, restaurants and even a hiking shop. Altogether it was a great stay
Stayed 1 night in May 2019

10/10 Excellent

Ben, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is minutes from Burgos Cathedral and in the city centre. Rooms are narrow but long. The windows are cute little sitting nooks that overlook c/ La Puebla.
Stayed 1 night in Apr 2019

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burgos stay along the Camino
We had a lovely stat and it was conveniently located to the Cathedral and several museums.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again!
Excellent small hotel in a fantastic location close to the Cathedral and to the tapas streets. Check in was easy and fast and so was checkout. I needed a taxi after checkout and the front desk called them for me. I had breakfast at the hotel which had a very good selection. I would stay here again.

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, room comfort
Buena estancia: calidad precio
Stayed 1 night in Oct 2024