The Golden Pheasant Inn

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Breakfast included

Housekeeping

Free WiFi

Restaurant

Explore the area

91 High Street, Burford, England, OX18 4QA

Tolsey Museum
1 min walk
Church of St John the Baptist
7 min walk
Cotswold Wildlife Park
4 min drive
Brize Norton (BZZ-RAF Brize Norton)
8 min drive

Room options

Double Room, 1 King Bed, Ensuite

25 sq m
Sleeps 2
1 King Bed

Double Room, 1 King Bed, Ensuite

50 sq m
Sleeps 2
1 King Bed

Standard Twin Room

25 sq m
Sleeps 2
2 Twin Beds

Luxury Double Room, Bathtub

45 sq m
Sleeps 2
1 Double Bed

Standard Double Room, 1 Double Bed, Ensuite

25 sq m
Sleeps 2
1 Double Bed

Deluxe Double Room

45 sq m
Sleeps 2
1 Queen Bed

Twin Room, 2 Single Beds, Ensuite

25 sq m
Sleeps 2
2 Twin Beds

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Inn in Burford with free breakfast and a restaurant

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free inn. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a garden.

The Golden Pheasant Inn offers 18 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Golden Pheasant Inn. During your stay, you're just a quick walk from Tolsey Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.

Free cooked-to-order breakfast served daily
Free WiFi
Enjoy British cuisine while dining at The Golden Pheasant
Services include luggage storage
Steps from Tolsey Museum and 7 minutes by foot from Church of St John the Baptist

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

This 4-star Burford inn is smoke free.

Guests are served free cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.

The Golden Pheasant - This restaurant specializes in British cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Limited on-site parking
Free off-site parking within 7 ft
Street parking available

Food and drink

Free cooked-to-order breakfast available daily 8:00 AM–10:30 AM
1 restaurant
1 bar

Restaurants on site

The Golden Pheasant

Family friendly

Snack bar/deli

Guest services

Daily housekeeping
Luggage storage

Outdoors

Garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Dressing gowns
Free toiletries
Hairdryer
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from February 28 2024 to August 31 2025 (dates subject to change).

Access methods

Host will greet you

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Property is also known as

Golden Pheasant Inn Burford

Golden Pheasant Burford

The Golden Pheasant Inn Inn

The Golden Pheasant Inn Burford

The Golden Pheasant Inn Inn Burford

The Golden Pheasant Inn Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Stephen

21 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Well placed in a village I used to live in.

Stayed 1 night in Feb 2024

6/10 Okay

Judith

Travelled with group

20 Mar 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Room's were beautiful, staff amazing BUT.........

We got checked in, by a very pleasant and helpful lady. In fact, all your staff were very pleasant and very helpful. She did explain that you no longer had a chef there to do evening meals!! We were staying in a stunning room called “Robin” The room was very warm and we tried to turn the radiators down but they wouldn't, we opened all the windows. When we came back in the evening, there was also an awful stagnant smell coming from the bathroom, we ran the shower to see if that would help, but it didn’t, the smell permeated the room through to the bedroom as well. I mentioned it to the Lady who served us at breakfast, she arranged for us to have a different room. She said we could look at the room first, another beautiful room called “Bunting” We packed all our belongings and took them to our new room that didn’t smell of stagnant water. She said that she would arrange for the radiators to be turned on as it was very cold in there. There are two very large radiators as it was such big room. We went out for the whole day, and was looking forward to coming back and having a bath, as there was no shower. The room was freezing.The radiators obviously didn’t work and in its place was a small oil filled radiator, that was far too small for such a big room. The bathroom was also even colder, there was no way, you wanted to get undressed and get into a bath in a very cold room, when your already cold. We were totally fed up, and sleept in our hoodies over PJ's..No reply to my emails

Stayed 2 nights in Nov 2023

2/10 Terrible

John

3 Mar 2024

Stayed 1 night in Mar 2024

8/10 Good

Sadie

Travelled with partner

24 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Definitely a place to experience what it’s like to stay in the Cotswolds. Very quaint inn with its rustic look and feel. Staff was very nice and the ability to dine at their sister property across the street (the Mermaid) was a plus.

Stayed 1 night in Feb 2024

6/10 Okay

Michael

16 Feb 2024

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

15 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed pub / restaurant

Nobody at the hotel the pub / restaurant was closed had to go over the road to check in

Stayed 1 night in Feb 2024

4/10 Poor

Emma

11 Feb 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

18 Jan 2024

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

A bit disappointed

The room was clean and bed was comfortable but when we arrived the pub was closed and we had to visit a pub across the road to check in. I tried to contact the golden pheasant before arrival as per the email from hotels.com but received no reply to my email or message via the website and no answer to my many telephone call attempts. When checking in, we were told the pub wasn’t serving food anymore so we had to go elsewhere for dinner and the bar opened after 4pm. We’d probably stay somewhere else that was fully open and operational next time.

Stayed 1 night in Jan 2024

6/10 Okay

Annabel

19 Dec 2023

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, room comfort

Disappointing stay

We stayed at the Golden Pheasant a few years ago and it was fantastic but this time we were disappointed. Our room didn't have a shower, only a bath in the actual bedroom - I knew I had chosen a room with the bath, but it wasn't clear there wouldn't also be a shower. I thought I was booking the same room as last time. There was a strange substance on the wall and ceiling that hadn't been cleaned, although the rest of the room was clean. On one of the nights, there was a burst water main and although we got a note through the door apologising, there was no guidance on whether the water was safe to use/drink until the water company had sorted the issue. Finally, on our last day, we waited an hour for breakfast to be served which wasn't ideal.

Stayed 2 nights in Dec 2023

4/10 Poor

Stephen J

16 Dec 2023

Stayed 1 night in Dec 2023

10/10 Excellent

Kylie

Travelled with group

12 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We thought we booked a standard room above a pub, but we were very pleasantly surprised at the luxury and roominess, comfortableness, the modern but in keeping with the style bathrooms and the quiet.

Stayed 1 night in Nov 2023

8/10 Good

Beverley

Travelled with group

30 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2023

4/10 Poor

miss f

9 Oct 2023

Disliked: Staff & service, property conditions & facilities, room comfort

Would not recommend - unclean and bad service

We had a very disappointing stay at the Golden Pheasant Inn - the place was shabby, didn’t feel very clean (bathroom floor felt slimy), missing lightbulbs in the bedroom, light in bathroom not working, uncomfortable beds, windows wouldn’t open so room as stifling hot. Service was terrible. Breakfast took an hour to arrive and was very disappointing (inedible). Would not recommend.

Stayed 1 night in Oct 2023

8/10 Good

Ian

2 Oct 2023

Stayed 1 night in Sep 2023

4/10 Poor

Stephen

Travelled with partner

30 Sept 2023

Disliked: Property conditions & facilities

Do not trust the photos. The rooms are small. The door has to be forced open and no windows. Switches all over the place some of which don’t operate anything. Handles missing from draws. Towel rail rusty. No glasses in toilet for tooth brushes and no spare toilet rolls. No sugar for drinks. Everything started badly when the only pen they had to sign in was a biro refill? No TV in the bar which closes at 10.30 due to lack of customers. No food in the evenings which I’m not surprised at if it would be anything like breakfast. Served by a person who didn’t want to be there. Everything was too much trouble. The plate was covered in fat from the bacon, which was dried out, the sausage that was under cooked, and poached egg that were hard. The only item that was truly edible were the hash browns. Two night I can honestly say I’d rather not have experienced.

Stayed 2 nights in Sep 2023

10/10 Excellent

David

27 Sept 2023

Stayed 1 night in Sep 2023

8/10 Good

Joseph

Travelled with family

17 Sept 2023

Liked: Cleanliness, staff & service

Disliked: Amenities

We stayed in the Bunting room, very nice overall.

Stayed 2 nights in Sep 2023

2/10 Terrible

Michael

Travelled with partner

14 Sept 2023

Disliked: Cleanliness, property conditions & facilities

The room was not cleaned properly. No food available in the evening. Breakfast waitress looked and sounded like everything was too much trouble. Noisy room which kept us awake most of the night. We booked a room with a shower but we're given one with a bath which was totally unsuitable for 2 people in their 70s. When we queried this we were told the hotel was full.

Stayed 1 night in Sep 2023

2/10 Terrible

peter

14 Sept 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

We were extremely disappointed with the Accommodation as it is advertised as 4 star & it isn`t. The hallway to the room was dirty and the doors were dirty and handles were sticky. The room was also dirty and the furniture was old & worn. It was so bad that we decided to leave and did not stay the night.

Stayed 1 night in Sep 2023

2/10 Terrible

Cary, Alexandria

Travelled with partner

14 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

If I could give this property less than 1 star - I would. Honestly and accurately. The pub itself seems charming, but the rooms are shocking. Views of trash dumpsters and empty beer kegs, a carpet of cigarette butts outside the door, stained carpet and walls - including what looks like mold on the walls above the bathtub - the inn part of this place is a DIVE. Moldy, musty disgusting. "The best room they offer" according to the front desk person. I immediately turned down the room and asked for a refund - long story short, even with Expedia intervention, Golden Pheasant refused to refund, citing their "strict no-refund policy." It's strict alright.. one wonders how much of the income comes from duped travelers who have booked remotely and are now stuck after realizing the place is atrocious. Avoid at all costs.

Stayed 2 nights in Sep 2023

6/10 Okay

Helen

Travelled with partner

11 Sept 2023

Staff were pleasant and helpful. Breakfast was good. The hotel is shabby and in dire need of serious cleaning and refurbishment. Dirty and worn carpets and paintwork. Curtains torn and dirty. Our bathroom was baking hot.

Stayed 1 night in Sep 2023

2/10 Terrible

Aaron C

5 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

When we checked in the staff was friendly and courteous. They informed us that our breakfast included in the price of the room was only available from 9am to 10am and that the room we would be booked in had a bathroom that was separate from the bedroom. That seemed slightly odd since the website never stated anything about that. When we got to the room the lower third portion of the window had cardboard and fragile tape all over it covering broken pieces of glass. Upon further inspection the binder of guest information stated that breakfast was served from 8:00am to 10:30am. When we went dow stairs the following morning to check out at 8:00am there was a full breakfast being served but when we attempted to enter the eating area the staff prohibited us from entering. When we inquired as to why we were not allowed to eat at that time the staff said there was a group of 40 that was the only ones allowed to eat until 9:00am. I asked why the staff wasn’t more transparent the evening before when we checked in that the reason we were told breakfast was only from 9am to 10am was due to this large group. The staff became combative and stated that “we told you the night before that you could not have breakfast until 9am.” I replied that the website and guest information binder should include a note that terms and times may vary due to other guests receiving preferential treatment because they were a larger group. I stated I would leave a review for future guests to be aware

Stayed 1 night in Sep 2023