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Thanh Mai

3.5 star property

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Photo gallery for Thanh Mai

Outdoor pool, pool loungers
2 restaurants, breakfast served
Free daily buffet breakfast
Reception
2 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
170 Ngo Quyen, Buon Ma Thuot, 630000
  • Buon Ma Thuot City Park
    ‪2 min drive‬
  • Victory Monument
    ‪3 min drive‬
  • World of Coffee Museum
    ‪3 min drive‬
  • Buon Ma Thuot (BMV)
    ‪17 min drive‬

Room options

View all photos for Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Double or Twin Room

Panoramic Double or Twin Room

Panoramic Double or Twin Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 35 sq m
  • Sleeps 4
  • 1 Large Twin Bed and 1 King Bed OR 3 Large Twin Beds

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About this property

Thanh Mai

Family-friendly hotel with 2 restaurants connected to the convention center in Buon Ma Thuot
2 restaurants, an outdoor pool, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Thanh Mai offers 81 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.
With your stay at Thanh Mai, you'll be connected to the convention center and within walking distance of Buon Ma Thuot City Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room and a sauna
  • Just a 2-minute drive from Buon Ma Thuot City Park and a few minutes from Victory Monument
Thanh Mai offers its guests a children's pool, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Thanh Mai. Self parking is free. A complete renovation of Thanh Mai was completed in April 2021.

Smoking is allowed in designated areas at this 3.5-star Buon Ma Thuot hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Wood Lounge & Restaurant - This bistro serves breakfast and lunch. Reservations are required.
Moon Bar & Grill - Overlooking the pool, this rooftop bar serves dinner only. Open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Secured covered extended parking on site (VND 50000 per night)
  • On-site parking options include a carport and a garage

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Wood Lounge & Restaurant
  • Moon Bar & Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting services
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (2153 square feet of space)
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas
  • Games
  • Renovated entire property – April 2021

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Cleaning supplies
  • Free bottled water
  • Minibar
  • Paper towels
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Thanh Mai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 350000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered extended parking fee: VND 50000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: VND 350000.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Thanh Mai Hotel Buon Ma Thuot
Thanh Mai Hotel
Thanh Mai Buon Ma Thuot
Thanh Mai Hotel
Thanh Mai Buon Ma Thuot
Thanh Mai Hotel Buon Ma Thuot

Thanh Mai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jensen

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Tu Anh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Liked: Amenities
Great location and very accommodating staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good value!
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food choices.
Stayed 1 night in Feb 2024

10/10 Excellent

My

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and very friendly staff
Stayed 1 night in Feb 2024

6/10 Okay

Diem

Liked: Cleanliness, staff & service
Stayed 10 nights in Jan 2024

8/10 Good

Yash

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul, Renton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and modern, service is very good! Our flight arrived early in the morning and they offered to storage our luggages before check-in time. We will stay again.

4/10 Poor

Tin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a bad odor smell..
Stayed 2 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay was perfect.
Great hotel experience! Thank you.
Stayed 1 night in Sep 2023

10/10 Excellent

Lynn

Stayed 3 nights in Feb 2023

8/10 Good

Tommy

Stayed 5 nights in Feb 2023

8/10 Good

Bente

Stayed 3 nights in Jan 2023

8/10 Good

DO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: First of all, kudos to receptionist Nga for her great recommendations of places to eat and go in town. She was very welcoming and enthusiastic. Room with city view was modern and clean with all necessary amenities. Gym equipment are new and clean. Swimming pool was amazing. Cons: Please take care of peeled paints around the room wall. Safety box should have at least an instruction. Overall highly recommend!

10/10 Excellent

James

Stayed 2 nights in Jan 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing would definitely stay here again.
An absolute gem of a hotel, lovely rooms and very very attentive staff made the stay a lovely experience.
Stayed 2 nights in Jan 2023

8/10 Good

Bat

Stayed 3 nights in Nov 2022

10/10 Excellent

Duc

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel. Staffs are very helpful. Good location and a reasonable price.
Stayed 1 night in Apr 2022

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woukd use hotel again.
Little bit of confusion when checjing in as they didnt expect a child even though we had booked. After that though we coukdnt complain. Room was nice and comfortable. New facilities for pool and sauna were good. Breakfast was simple but quite good and overall for what we paid we were very happy. Staff were very helpful and friendly throughout.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Breakfast was of a good standard Vietnamese style. Laundry bill of 400,000 dong $30 for approx. 1 load of washing was very expensive.
Stayed 3 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reasonably attentive and friendly staff. Good laundry and housekeeping. Location is fine. On the negative side, the beds and pillows are old and seemed to have bed bugs or have been laundered in a detergent that irritates the skin. Not sure which. I was also questioned about the lid of the kettle that falls off. It was like that when i checked in. Not a nice way to end one's stay. Inspect your old equipment properly before having guests if you plan to bother them about nickel and dime stuff on the way out.
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had a very convenience to stay this hotel. Very good condition and location.
Stayed 4 nights in Oct 2020

6/10 Okay

Stephen

Travelled with group
Disliked: Staff & service, room comfort
Terrible check in
Could not find my prepaid hotels.com reservation and made me wait soaking wet for 20 minutes and I then had to contact hotels.com
Stayed 1 night in Feb 2020

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Good value for money stay
We stayed at the hotel for two nights and had a pleasant stay. It’s a good location near the main road into the city and the north bus station. The breakfast was at a good standard for the money we paid and staff were very friendly.
Stayed 2 nights in Feb 2020