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Quality Inn Airport

2.5 star property

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Photo gallery for Quality Inn Airport

Interior entrance
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Airport shuttle
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
4217 Genesee St, Buffalo, NY, 14225
  • Diamond Hawk Golf Course
    ‪3 min drive‬
  • Walden Galleria Mall
    ‪5 min drive‬
  • Glen Falls
    ‪7 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪8 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Ground Floor

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Restaurant

Buffalo Airport Hotel

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (2376)
The price is €97
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Buffalo Airport Hotel

About this property

Quality Inn Airport

Suburban hotel with free breakfast and airport shuttle service
Along with a 24-hour fitness center, this hotel has a business center and a meeting room. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn Airport offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Quality Inn Airport, you'll be within walking distance of Diamond Hawk Golf Course. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Walden Galleria Mall and 10 minutes from University At Buffalo - North Campus
  • Free airport and local-area shuttle service
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. An area shuttle within 0.06 km and a roundtrip airport shuttle (available 24 hours) are free. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Airport. Self parking is free.

Smoking is allowed in designated areas at this Buffalo hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM. An additional breakfast is available daily for a fee.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Uncovered extended parking on site (USD 6.75 per night)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle up to 0.06 km

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 6.75 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quality Inn Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Airport.

Property is also known as

Quality Buffalo Airport
Quality Inn Airport Hotel
Quality Inn Buffalo Airport Cheektowaga
Quality Inn Buffalo Airport Hotel Cheektowaga
Quality Buffalo Airport Cheektowaga
Quality Inn Airport Buffalo
Quality Inn Airport Hotel Buffalo

Quality Inn Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 204 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 200 out of 1000 reviews
Rating 4 - Poor. 150 out of 1000 reviews
Rating 2 - Terrible. 112 out of 1000 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Helga

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

charles

Liked: Cleanliness, staff & service
unclear parking signs. Reserved area not clearly marked.
Stayed 2 nights in Jun 2023

6/10 Okay

Erin

Stayed 1 night in Jul 2023

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

wendy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very disappointing!
Stayed 4 nights in Jul 2023

4/10 Poor

Ramesh

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of mud/dirty smell due to old carpet. Not like other Quality Inn hotels, better to avoid. Reception desk people are supportive.
Stayed 2 nights in Jul 2023

4/10 Poor

Alison

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Will not be staying here again. The carpet in the room was seriously filthy, corners in the room were dirty with cobwebs, bathroom surfaces were dirty to the touch, and the room smelled like cigarette smoke.
Stayed 1 night in Jun 2023

8/10 Good

jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Joshua

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I wouldn’t stay again.
The pillows and blankets were comfortable and the hotel was quiet but the room and hall rugs were old and looked dirty. There is no elevator and I had to bump my suitcase up the stairs. The door to the balcony was unlocked which I didn’t discover until the next day because I didn’t know there was a balcony. The entrance to the building smelled like pot and several people were standing around it when I arrived. The hook for the ironing board was falling off the wall. The air conditioner would not come on the next morning. The front desk person was also the shuttle driver and he was trying to be everywhere at once. The morning person did allow me to check out an hour late which was nice. The employees were helpful. The overall appearance of the hotel was diminished by the dark dirty rugs and the strong odor of pot.
Stayed 1 night in Jun 2023

2/10 Terrible

carolin

Travelled with partner
Disliked: Staff & service
Very close to airport but can't see it from the street.
Stayed 1 night in Jun 2023

2/10 Terrible

Samantha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE
Let me start by saying that I paid $280 per night for this stay.......if I had paid under $100 I would have expected this. The hotel looks like it is in the middle of some sort of renovation that is about to happen, but it is not. I don't even know what to say about the general areas.....the room had no working wifi until the morning when we were checking out. The TV was on but then when we turned it off we could not get any channels or the option to do anything. The phone flashed constantly as if there was a message and when we went to clear it, there was nothing to clear so it would not turn off. We had to unplug the phone. There was holes in the wall in the bedroom area, mold in multiple spots, especially the bathroom The toilet ran constantly and did not flush, I had to fill the back with water from the ice bucket to get it to flush each time, but then it drained in 10 min if I did not use it in that time. The shower rod was hanging off the wall, the water barely came out and the drain did not drain, so we did not shower in someone elses shower water The only good thing was the beds being comfortable, we got in late (11:30 at night) so that was perfect, unfortunate to wake up to all the negativity The breakfast was standard and a nice option to have. Parking was not an issue.
Stayed 1 night in Jun 2023

2/10 Terrible

sue

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient an accepted late check-in
Stayed 1 night in Jun 2023

2/10 Terrible

prakruthi

Stayed 1 night in Jun 2023

2/10 Terrible

Srikanth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff extremely rude!!
Front desk lady staff is extremely rude. She doesn’t have any respect towards the guests. Always talks in shouting manner. When I asked about the airport shuttle (reserved), she was rude and denied the request to drop me at airport. When I asked the reason for a denial of service, which I specifically reserved for early morning shuttle, she went on argument mode and even threatened to call police. Never met such an extreme rude person at front desk in US. Such a shame for the QualityInn to employ such people at front desk. With this incident, I completely took off QualityInn from my list of hotels for future stay. After the fact I went to google and checked the reviews and found similar feedback from many customers. I hope hotel management takes necessary steps to address these concerns.
Stayed 2 nights in Jun 2023

8/10 Good

Allan

Stayed 1 night in Jun 2023

4/10 Poor

Charles

Travelled with partner
Disliked: Staff & service
The lighting in the room was dim. Although conveniently located near the airport planes did not disturb us.
Stayed 2 nights in May 2023

2/10 Terrible

Allison

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The morning breakfast was not what was shown in the pictures and the bathroom was really dirty and damaged.
Stayed 1 night in May 2023

8/10 Good

Leona

Liked: Cleanliness, staff & service
Shower handle for hot water didn't work
Stayed 1 night in May 2023

8/10 Good

Giselle

Stayed 1 night in May 2023

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet was dirty, old, and torn. Bathroom was old and corners dirty. However, it was quiet and beds were comfortable. Staff was helpful and accommodating. Would not stay here again.
Stayed 1 night in May 2023

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in May 2023

6/10 Okay

Sabine

Travelled with partner
Liked: Cleanliness
My seat belt in the shuttle bus was broken. The driver didn't seem concerned. Noticed the cream in the breakfast area was never refrigerated after breakfast. Left sitting out all day.
Stayed 1 night in Apr 2023

6/10 Okay

Pillar

Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be updated
The hotel is conveniently located right across the street from the airport. There is McDonalds basically in the same parking lot. The hotel need to be updated the staff was very nice. The bed wasnt that comfortable and the sheets were ill-fitting. It was just an overnight stay for us.
Stayed 1 night in Apr 2023

4/10 Poor

Kelly

Stayed 4 nights in Apr 2023