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Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Indoor pool
Exterior
In-room safe, individually furnished, desk, laptop workspace
Lobby sitting area
Building design

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
3565 Commerce Place, Hamburg, NY, 14075
  • Hilbert College
    5 min drive
  • Hamburg Fairgrounds
    6 min drive
  • Hamburg Gaming at the Fairgrounds
    7 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    25 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

In-room safe, individually furnished, desk, laptop workspace

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Leisure)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Hotel in Hamburg with free breakfast and a 24-hour front desk
This smoke-free hotel features an indoor pool, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel offers 84 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of South Shore Golf Course. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a computer, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Hamburg hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hamburg
Holiday Inn Express Hotel Hamburg
Holiday Inn Express Hotel Suites Hamburg

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1007 reviews" "
Rating 8 - Good. 267 out of 1007 reviews" "
Rating 6 - Okay. 74 out of 1007 reviews" "
Rating 4 - Poor. 40 out of 1007 reviews" "
Rating 2 - Terrible. 32 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Jeff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We have stayed at this hotel in the past and it was great. the overall stay was not bad but upon arrival we could not get the room we booked as they said it was not available so they gave us a king room with a pull out couch. we were told that because we booked 3rd party and not direct that there was nothing they could do. I booked this over a month prior and was angered that we got bumped because of using Hotels.com.
Stayed 3 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient place to stay during our travels
This is a repeat stay at this hotel. It is mostly updated and very clean and the beds are very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay for a Bills game
Greated well. Room was clean. And comfortable. Staff helped answer a lot of our questions. Would stay again. The free breakfast was ample and supportive staff very friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rorderick

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was teally comfortable. Lots of hot water in the shower. Free breakfast was good
Stayed 1 night in Aug 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was clean. It included a nice breakfast, and it’s so close to Highmark Stadium
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Stayed 2 nights in Aug 2024

10/10 Excellent

Alexus

Travelled with family
Liked: Staff & service, property conditions & facilities
Very clean, staff were so nice here, breakfast was served hot by the sweetest ladies. The rooms were clean and it smelt clean. Will be definitely staying here again, thank you for the great stay.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was the only issue. It was cloudy and had a weird smell. We all were sick when we got home.
Stayed 1 night in Aug 2024

8/10 Good

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Delbert

Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ann

Liked: Property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Myra

Travelled with partner
The property is well maintained, clean, has friendly staff, and provides a nice breakfast. I would definitely recommend staying here.
Stayed 1 night in Jul 2024

8/10 Good

Ceferino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Suriya, Pinellas Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 1 night in Jul 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend!
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One night stay, one too many
Very disappointed with this property. Hallway and doors were worn and had not been swept anytime recently. The room had also not been vacuumed. The carpet was damp and sticky and there were actually food particles on the tile floor in the bathroom. It was late and the linens were clean. Otherwise we would not have stayed
Stayed 1 night in Jul 2024

10/10 Excellent

Chikako

Stayed 4 nights in Jul 2024