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Holiday Inn Express Hotel & Suites Hamburg by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Hamburg by IHG

Indoor pool
Lobby sitting area
Exterior
Meeting facility
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
3565 Commerce Place, Hamburg, NY, 14075
  • Hilbert College
    ‪5 min drive‬
  • Hamburg Fairgrounds
    ‪7 min drive‬
  • Hamburg Gaming at the Fairgrounds
    ‪7 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

In-room safe, individually furnished, desk, laptop workspace

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Leisure)

  • Sleeps 2
  • 1 King Bed

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In-room safe, desk, blackout curtains, iron/ironing board

Comfort Inn And Suites Hamburg

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, (1004)
The price is €96
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Comfort Inn And Suites Hamburg

About this property

Holiday Inn Express Hotel & Suites Hamburg by IHG

Hotel in Hamburg with free breakfast and a 24-hour front desk
This smoke-free hotel features an indoor pool, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Hamburg by IHG offers 84 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Holiday Inn Express Hotel & Suites Hamburg by IHG gets good marks from our customers. During your stay, you'll be within walking distance of South Shore Golf Course. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a computer, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Hamburg by IHG also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Hamburg hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hamburg
Holiday Inn Express Hotel Hamburg
Holiday Inn Express Hotel Suites Hamburg

Holiday Inn Express Hotel & Suites Hamburg by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1007 reviews
Rating 8 - Good. 275 out of 1007 reviews
Rating 6 - Okay. 71 out of 1007 reviews
Rating 4 - Poor. 40 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pradeep Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Highway, nice quiet location. staff were nice and welcoming . Good breakfast and clean rooms
Stayed 1 night in Sep 2024

8/10 Good

Trevor

Stayed 1 night in Dec 2024

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Massively overpaid for a semi clean hotel room. Was not allowed to check in for 3 hrs after check in time. Room was not cleaned well. Front desk staff was to busy on there phones to even care that you couldn't check in. One lady i believe her name was mundan was great. Got to are room after waiting for hours and you couldn't breath because they just sprayed a whole bottle of fabreeze.. will never stay at this hotel again. Paid over 500 dollars for a 50 dollar a night hotel. Would have been better of at a motel 6
Stayed 1 night in Dec 2024

6/10 Okay

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the check in representative who was fabulous and extremely friendly. The cleaning staff were extremely accommodating and friendly. Unfortunately, the staff member that was making the breakfast was abrupt and unfriendly. The breakfast was not good. The oatmeal was rubbery and so gummed up that you couldnt even scoop it out. Breakfast was from 8 to 10 and I went down at 9. There were no muffins or bacon left. The broken bacon pieces in the pan were burnt and not edible. The pancakes were rubbery and chewy. There was a large snowfall but the lot had not been plowed and it was difficult to get into the parking lot. It was very difficult to find a spot to park. It was also dangerous walking to the main entrance due to the snow and slush causing me to slip a few times. Luckily I was able to get my balance before I fell. Oevrall, the experience was still good and I wouldnstay there again.
Stayed 1 night in Dec 2024

8/10 Good

patrick

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lidice

Travelled with family
Liked: Amenities
This hotel is beautiful and very clean. Everyone was very welcoming and friendly. I would definitely stay here again
Stayed 1 night in Nov 2024

8/10 Good

sharda

It was very good
Stayed 1 night in Oct 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night- perfect place for a quick visit.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable property for short stay, nice breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely return when I come see the Bill’s again front desk girls were amazing and continental breakfast was awesome thanks for everything
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Krista

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Hiten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
it was pretty good, bed was comfy, pool was fun, breakfast was good, room may need a little updating but overall i would say it was a good stay for 2 nights
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, comfy room and bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and would book again.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with family
Pleasant staff clean facility convenient area happy with stay!
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Wayne

Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, hot breakfast available
Stayed 1 night in Oct 2024

4/10 Poor

Hansina

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Gross bathroom
The bathroom was filthy. There was hair in the bathtub and hair all over the bathroom floor. I don’t think the toilet was cleaned either. It looked like someone had been on their period and left blood on the toilet seat and there was actually feces smeared in the toilet. Otherwise, the beds were comfortable.
Stayed 1 night in Oct 2024