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Best Western Buffalo Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Buffalo Inn & Suites

Lobby
Lobby
Standard Room, 2 Queen Bed, Accessible, Non Smoking
Reception
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
50 Freeman Rd, Buffalo, NY, 14221-7204
  • Eastern Hills Mall
    4 min drive
  • Cracker Barrel
    5 min walk
  • Buffalo-Depew Station
    14 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    14 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

Room, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

Room, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually furnished, desk, laptop workspace, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (with Sofabed)

Room, 2 Queen Beds, Non Smoking (with Sofabed)

Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Bed, Accessible, Non Smoking

Standard Room, 2 Queen Bed, Accessible, Non Smoking

Standard Room, 2 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Buffalo Inn & Suites

Hotel with free parking, in the vicinity of Walden Galleria Mall
Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, multilingual staff, and a vending machine are onsite.
Best Western Buffalo Inn & Suites offers 71 accommodations with hair dryers and fans. These individually furnished accommodations include desks and desk chairs. This Buffalo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The breakfast at Best Western Buffalo Inn & Suites gets high marks from our customers. During your stay, you'll be close to Walden Galleria Mall. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Full breakfast served daily for a fee
  • Amenities include a multilingual staff, an elevator, and a vending machine
  • Guests have great things to say about the breakfast and the helpful staff
  • 9 minutes by car from Walden Galleria Mall and 11 minutes from University At Buffalo - North Campus
Best Western Buffalo Inn & Suites offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. WiFi is free in public spaces. Best Western Buffalo Inn & Suites also features a television in a common area, an elevator, and a microwave in a common area. Free self parking is available.

This Buffalo hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM
  • Coffee/tea in a common area

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 112
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Hardwood flooring in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Fan
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Desk
  • Desk chair
  • Individually furnished
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival.

Property is also known as

Best Buffalo & Suites Buffalo
Best Western Buffalo Inn Suites
Eva Hotel BW Signature Collection
Best Western Buffalo Inn & Suites Hotel
Best Western Buffalo Inn & Suites Buffalo
Best Western Buffalo Inn & Suites Hotel Buffalo
Eva Hotel Buffalo Airport BW Signature Collection

Best Western Buffalo Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 288 out of 468 reviews" "
Rating 8 - Good. 112 out of 468 reviews" "
Rating 6 - Okay. 39 out of 468 reviews" "
Rating 4 - Poor. 11 out of 468 reviews" "
Rating 2 - Terrible. 18 out of 468 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fav place to stay in Buffalo. The beds are comfortable and the window opens for fresh air. Always clean and tidy. And the staff is super attentive.
Stayed 2 nights in Sep 2024

10/10 Excellent

bryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the building and room is beautiful and super clean, no smells just awesome
Stayed 1 night in Sep 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Blaze

Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the employees....all exceptionally nice! The room was very nice as well. The cleaning crew left linens all over the hallway as we went to our room .... That would be my only complaint is their methods.
Stayed 1 night in Sep 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Best coffee ever!!
Stayed 1 night in Sep 2024

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.Super clean Hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Sergejus

Liked: Cleanliness, property conditions & facilities
So, I paid whole amount than two days and guaranty amount $100. Next day this hotel charged $58,10 and the next day this hotel would like charge again, but amount already was $150,11, but I blocked this charge by my bank, because I paid whole amount before!!! Can you explain what is happened? The money wash criminal fancies or just mistake?
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This appeared to be a fairly new establishment when we went in may 2024. The place was very clean and the staff was super friendly and helpful. Close to the highway but not walking distance to much things. We only stood here for one night to catch our flight the next day anyway and had a rental car so it worked well for us. Would definitely recommend.
Stayed 1 night in May 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay with family and friends
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 3 nights in Sep 2024

8/10 Good

Alain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rigmor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Lohini

Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have everything a short stay could want—coffeemaker, minifridge, good bed, pillows & sheets, decent towels, wide range of tv channels, good wi-fi.
Stayed 1 night in Sep 2024

10/10 Excellent

John, Albany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe comfortable hotel with easy access to I-90.
Stayed 2 nights in Aug 2024

6/10 Okay

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Luciano

Travelled with family
Liked: Staff & service, amenities
Lobby and hallway had a unique fishy smell - like somebody had been cooking fish at some point. I even asked if they ha dinner at this hotel because of the smell of fish that was lingering. They said they did not but were "trying something out". Not sure what that meant
Stayed 1 night in Sep 2024

10/10 Excellent

Sai Ram Kaushik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest laundry services not available despite mentioned on the wall. Rest all ok.
Stayed 1 night in Aug 2024

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a good stay. Wish we could have gotten an earlier check in. We don’t realize how far we were from Niagara Falls ! It was a nice clean place to stay though. I would stay again !
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to get to off the thruway.
Stayed 1 night in Aug 2024

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, amenities
I notified the hotel I would be a late arrival. Check in was a nightmare. I got my id out to be swiped 4x but was patient as was told a tech error. Then I was told to take the elevator so walked halfway dow an extremely long hall tp get off the elevator and walk all the way back to the other end (I was floor 2 and was never told the stairs was way closer). Then, I opened the door and the light was on, garbage full, comforter on the window ledge and no sheets on the bed. I had to go back to the desk wheee I waited for the clerk @5 min. I called but no one came. My new room was next to the kitchen. People were loudly talking later into the night and the breakfast cook began banging things around at 5:30 am. I stayed here last week with a great stay but after this never again.
Stayed 1 night in Sep 2024