Best Western Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Galleria Inn & Suites

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Seasonal outdoor pool
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
601 Dingens St, Buffalo, NY, 14206
  • Walden Galleria Mall
    ‪6 min drive‬
  • Sahlen Field
    ‪6 min drive‬
  • Buffalo Museum of Science
    ‪10 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪13 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Galleria Inn & Suites

Hotel in Buffalo with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Galleria Inn & Suites offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Galleria Inn & Suites. During your stay, you'll be close to KeyBank Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 7 minutes by car from KeyBank Center and 14 minutes from University At Buffalo - North Campus
Best Western Galleria Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Galleria Inn & Suites also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Buffalo hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Local maps
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 9 PM.

Property is also known as

Best Western Galleria
Best Western Galleria Inn
Best Western Plus Galleria
Best Western Plus Galleria Cheektowaga
Best Western Plus Galleria Inn
Best Western Plus Galleria Inn Cheektowaga
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Inn Suites
Best Galleria & Suites Buffalo
Best Western Galleria Inn Suites
Best Western Plus Galleria Inn Suites
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Buffalo
Best Western Galleria Inn & Suites Hotel Buffalo

Best Western Galleria Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 250 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 191 out of 1002 reviews
Rating 4 - Poor. 143 out of 1002 reviews
Rating 2 - Terrible. 176 out of 1002 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

rocky

Travelled with partner
Liked: Cleanliness, staff & service
Bar fridge door would not open all way door hits carpet, room was cold probably due to the hallway being a cold zone and the couch was very uncomfortable.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was absolutely gross…. The hotel didn’t seem to have any heat- walking to our room was beyond cold- get to the room and there is a space heater going! Couldn’t sleep bc I was scared it was gonna start a fire. Very outdated- and the parking lot didn’t even seem to be plowed out of the snow that fell in the night…
Stayed 1 night in Dec 2024

8/10 Good

Carmine

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Property conditions & facilities
Check in was quick and easy, room was clean and comfortable, with firm new mattresses. Would absolutely book to stay here again next time I’m in the Buffalo area.
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Stayed 3 nights in Nov 2024

10/10 Excellent

Jeri, Maple

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

4/10 Poor

Debra

Stayed 2 nights in Nov 2024

4/10 Poor

Theresa

Stayed 1 night in Nov 2024

6/10 Okay

ALEX

Travelled with partner
Liked: Staff & service
No comment
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

6/10 Okay

Mika

Stayed 2 nights in May 2024

8/10 Good

Ananda

Liked: Cleanliness, staff & service, room comfort
Guy working the front desk was excellent. Hotel room was quiet which was nice. The only complaint I would have is the room smelled a bit musty. Needs some freshening up. Breakfast was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cherelle

Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Travelled with family
When we walked in, the thermostat was set on 89 degrees and the room would not cool down. When we tried the ac, it never kicked on. We tried to call the front desk with our room phone, and it was buzzing the whole time and wouldn’t ring so we had to walk down to let them know about it. They were completely full and could not switch us rooms which we understood. But we had to leave our room door open for 2 hours just to get air and cool it down from 89. Microwave clock/ timer was broken as well.
Stayed 1 night in Nov 2024

8/10 Good

JoAnn, BROOKHAVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a Buffalo Bills game. #gobills Room was clean, staff helpful, friendly. Approximately $30 Uber to Stadium. 4 minute wait. Worked perfectly for what we needed it for. Will stay again. Thank you!
Stayed 1 night in Nov 2024

2/10 Terrible

Katie

By fa
Stayed 1 night in Nov 2024

8/10 Good

Sally

Stayed 1 night in Oct 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained,clean, good part of town
Stayed 2 nights in Nov 2024

2/10 Terrible

Franca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have travelled a lot and have never felt unsafe. It was unsafe and dirty with peeling paint from the ceiling in the washroom the doors from the parking lots did not lock. I had to scramble to find another place to stay. I await a full refund and refused to stay there under these conditions.
Stayed 2 nights in Nov 2024

6/10 Okay

Kasey

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The bathroom door looked like it had blood splatter on it same with the lamp. Beds were small, but clean, so that was nice
Stayed 1 night in Nov 2024

8/10 Good

Charli

Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpets were very worn. Christmas decorations were up, it is October. Candle holders on mantle in the lobby had 2 holders and 1 candle. Pillows were lumpy. It would have been nice if the EV chargers were functional.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Things are very worn and not updated. For example the lobby had Christmas decorations up. It is October. On the mantle in the lobby there were 2 candle holdrs and 1 candle. The carpets were worn or unclean.
Stayed 4 nights in Oct 2024

2/10 Terrible

Frances

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Lydia

Disliked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Oct 2024