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Sheraton Pilar Hotel and Convention Center

4.5 star property

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Photo gallery for Sheraton Pilar Hotel and Convention Center

Lobby
Deluxe Room, 1 King Bed, Garden View | View from room
Sun deck
Suite, 2 Bedrooms, Corner
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Gym
  • Room service

Explore the area

Map
Panamericana Km 49 5 Gral M De, La Lonja, Buenos Aires, 1629
  • Rush Pilar
    ‪3 min walk‬
  • Las Palmas Shopping Center
    ‪5 min walk‬
  • Austral Park
    ‪13 min walk‬
  • Buenos Aires (AEP-Aeroparque Jorge Newbery)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner

Suite, 2 Bedrooms, Corner

Suite, 2 Bedrooms, Corner

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Sheraton Pilar Hotel and Convention Center

Luxury La Lonja hotel connected to the convention center, steps from Rush Pilar
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. Self parking is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Sheraton Pilar Hotel and Convention Center offers 140 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 27-inch Smart televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This La Lonja hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Our customers tell us they enjoy the overall property condition at Sheraton Pilar Hotel and Convention Center. During your stay, you'll be connected to the convention center, and just a quick walk from Rush Pilar. Enjoy features like free self parking, plus 2 restaurants and an indoor pool.
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Rush Pilar and 5 minutes by foot from Las Palmas Shopping Center
  • Shopping center shuttle service available for a fee
Sheraton Pilar Hotel and Convention Center offers its guests an indoor pool, an outdoor pool, a health club, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

A business center, a meeting room, and limo/town car service are available. A sauna, spa services, and a terrace are also featured at the luxury Sheraton Pilar Hotel and Convention Center. Self parking is free.

This 4.5-star La Lonja hotel is smoke free.

Sheraton Pilar Hotel and Convention Center has 2 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (ARS 50 per day)
  • Available in some public areas: WiFi (ARS 50 per day)

Parking and public transport

  • Free covered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 27-inch smart TV
  • TV channels
  • Films for purchase

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Pilar Hotel and Convention Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for ARS 3500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: ARS 50 per day (rates may vary)
  • Fee for wireless internet in public areas: ARS 50 per day (rates may vary)
  • Rollaway bed fee: ARS 3500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pilar Sheraton
Hotel Sheraton Pilar
Pilar Hotel
Pilar Sheraton
Sheraton Hotel Pilar
Sheraton Pilar
Sheraton Pilar Hotel
Sheraton Pilar Hotel La Lonja
Sheraton Pilar La Lonja
Sheraton Pilar Hotel Convention Center
Sheraton Pilar Hotel and Convention Center Hotel
Sheraton Pilar Hotel and Convention Center La Lonja
Sheraton Pilar Hotel and Convention Center Hotel La Lonja

Sheraton Pilar Hotel and Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 176 reviews
Rating 8 - Good. 56 out of 176 reviews
Rating 6 - Okay. 30 out of 176 reviews
Rating 4 - Poor. 20 out of 176 reviews
Rating 2 - Terrible. 11 out of 176 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Enzo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

MARIA, guaynabo

Liked: Cleanliness, amenities
Great service especially the employees in the Lobby Bar
Stayed 2 nights in Nov 2023

8/10 Good

Gene

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Juan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Old and smelly hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Flavio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. albeit a bit retro. Excellent attention and quality of food.
Stayed 4 nights in Jul 2023

6/10 Okay

Diego, Mississauga

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
This property is in dire need of maintenance. Walls have water stains. Carpets are cracked and faded. The AC unit in our bedroom leaked so much water that the walls were dripping and they couldn't stop it. Service was slow and we had to call several times before they responded. It is a beautiful property (particularly the outside), but it needs better maintenance.
Stayed 4 nights in Mar 2023

10/10 Excellent

MARIA, guaynabo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor internet service
Stayed 3 nights in Feb 2023

8/10 Good

javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need to be renewed. Corridors were lacking air conditioning in upper floors.. Bufete was very good. Pool, sauna, gym are great. Personnel were very attentive.

6/10 Okay

Loreto, puerto varas Chile

Travelled with partner
Disliked: Property conditions & facilities
Old, bad maitenance, missing light bulbs, broken floors, dirty windows Bad smell
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
The property is very nice but it shows its age . The rooms are old , dark, and not updated. The bathroom handles are rusty. We had to keep caling for towels. The worst part was that i dont live in argentina. My daughter who is 9 months pregnant came to visit amd she was made feel like a delinquent . Was approached by 3 people telling her to leave . My grandson who is 2 was very upset . We understand rules ams regulations but there is humanity .
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
comfortable and accommodating
staff is excellent one staff member Fernando has extraordinary customer service abilities well done
Stayed 3 nights in Apr 2018

8/10 Good

Brenda

Liked: Staff & service, room comfort
Great staff and beautiful grounds.
The staff at the hotel were fantastic. They went way out of the way to solve problems and help us. We particularily loved Rodreigo, with his fantastic command of English. The hotel is a little run down on the interior but had a fantastic pool area. Just like a garden, beautiful.
Stayed 3 nights in Mar 2018

6/10 Okay

Mike, New York

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not as good as other Sheraton hotels.
It was a good stay in general terms. However, there were a couple of issues that lowered my rating. 1) We ordered drinks at the lobby bar. The place was not crowded and it surprised me the waiter took a good 10 minutes to have our order given to the bartender. She in fact gave the bartender our order when I inquired about it. She blamed him for the delay because he was on the phone. He was taking a phone order and it was her that took 10 min. to act. 2) The room was clean, comfortable and clean, but the A/C system was not working and needed to have their repair person come over to fix it which would disturb out privacy. 3) It was our anniversary and wanted a special dinner Saturday night. We called 3 times to reserve a table near the window, facing the beautiful gardens. At dinner time we were told the table was reserved by somebody else. We mentioned our 3 calls. The waiter said it was reserved by somebody important or the owner (?) of the hotel. We kept asking and then, the waiter graciously made a phone call and was authorized to allow us to use it. So....it was not really reserved for anybody specific, was it? He also remarked that the restaurant makes no promises in terms of reserving tables. Do they or do they not? We were grateful however, I found the incident a bitter reminder of the inconsistency of rules and guidelines most places in Argentina live by

4/10 Poor

Jose, Miami, FL

Disliked: Cleanliness, property conditions & facilities, room comfort
Four stars???
It is an old Hotel. We paid $ 300 a day for 3 people, but: 1. They charge the Internet and it is very poor. 2. The Carpet in the room is old and dirty. 3. Furniture are old; 4. We had a leak in the bath 5. Staff is not bad. 6. Room is Big

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

fernando, Buenos Aires, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 50 kms from Buenos Aires city.
I spent on night only. I was attending a wedding in Pilar city. It was a pleasant stay, I only had a sandwich at the lobby bar, service was courteous. Tried to read by the poolbar, but I had to leave due to loud music by a DJ in the afternoon.

8/10 Good

Bob, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to avoid the city traffic
Had business on the NE outskirts of Buenos Aires. In previous trips while staying down town, i spend 2-3 hours per day in a car between the hotel and the company. This nice, well appointed hotel was 10 minutes away & made the trip more relaxing and more productive.

8/10 Good

Maria, Westchester, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Nice facilities, unwelcoming lobby staff
Likes: the breakfast buffet, which i ended up not getting charged for at all, was really, really good. All 4 days, the room was cleaned while i was having breakfast. I was quite impressed with this. The rooms were a nice size. The cleaning and restaurant staff were great. The lobby staff were quite unwelcoming. I don't know if it's b/c I was an American (though i speak Spanish) or a mother with two kids (i.e., not a high powered professional at a business convention) but they were quite dismissive of me. When I asked for them to check the status of a flight they told me the scheduled arrival time. A short while later I found out that the flight hadn't even left, it was 2 hours delayed. The staff just seemed to have little enthusiasm and made little effort to be helpful. That said, I would return because the pool was nice, the kids liked it, and the breakfast buffet was very good.

10/10 Excellent

Poom, Woodland Hills, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort Style Hotel OUTSIDE of Buenos Aires
This is a very large hotel complex for Latin America. It has lush grounds and a nice fitness center/spa. Note that Pilar is a nice suburb approx. 40 minutes outside of Buenos Aires.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Pilar.
Best place to stay around Pilar.

4/10 Poor

ALICIA ESTHER

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Mariela G.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy lindo! Muy recomendable para desconectar y bajar revoluciones
Stayed 1 night in Jul 2024

6/10 Okay

edgardo

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Muy buen entorno. Mal mantenido
Stayed 1 night in Jun 2024