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NH Collection Buenos Aires Crillon

4.0 star property
VIP Access

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Photo gallery for NH Collection Buenos Aires Crillon

Lobby
Bar (on property)
Lobby
Lobby
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Av Santa Fe 796, Buenos Aires, Capital Federal, C1059
  • Place, Plaza San Martin
    ‪1 min walk‬
  • Place, Florida Street
    ‪3 min walk‬
  • Place, Galerias Pacifico
    ‪7 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room

8.8 out of 10
Excellent
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite (View)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite (View)

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room (View)

Premium Room (View) | View from room

Premium Room (View)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

NH Collection Buenos Aires Crillon

Hotel with a restaurant, steps from Plaza San Martin
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. Housekeeping is available on request.
NH Collection Buenos Aires Crillon offers 96 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Buenos Aires hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include espresso makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at NH Collection Buenos Aires Crillon. During your stay, you're just a quick walk from Florida Street. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine while dining at NH Collection Crillón
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Steps from Plaza San Martin and 7 minutes by foot from Galerias Pacifico
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi and wired Internet are free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Collection Buenos Aires Crillon.

This 4-star Buenos Aires hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 5 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
NH Collection Crillón - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 5 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; USD 15 to 36 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • NH Collection Crillón

Things to do

  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1947
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a valid passport or ID showing they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 36 per person
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Crillón
NH Crillón Buenos Aires
NH Crillón Hotel
NH Crillón Hotel Buenos Aires
Nh Crillon Buenos Aires
Nh Crillon Hotel Buenos Aires
Crillón
NH Buenos Aires Crillón
NH Buenos Aires Crillón Hotel
NH Buenos Aires Crillon Hotel

NH Collection Buenos Aires Crillon Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 635 reviews
Rating 8 - Good. 236 out of 635 reviews
Rating 6 - Okay. 78 out of 635 reviews
Rating 4 - Poor. 20 out of 635 reviews
Rating 2 - Terrible. 11 out of 635 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast was good. Its location is perfect for tourists, you can walk to the Obelisco and other tourists attractions
Stayed 1 night in Sep 2025

10/10 Excellent

Gianmarco

Stayed 1 night in Aug 2025

2/10 Terrible

Salvador

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Primero reservé una habitación con una cama King o double bed y al entrar al cuarto me tope con unas camas sencillas. Hablo a recepción y me indican que no tienen habitaciones disponobles, cuando fui muy claro con la que necesitaba una cama king o double bed. Segundo la habitación esta al lado del elevador, este elevador fue sacador de lo mas profundo del infierno. Le suena las poleas o cadenas en todo momento y no puedes conciliar el sueño, te imagina llegar despues de un vuelo de 8 horas con atrasos y que castiguen con esa habitación. Creo que deberían de cerrarla. Deberás el elevador creo que el de Towers of Terror en los parque de la florida. Le agradezco al hotel por una estancia tal mala. Solo pude dormir 2 horas y fui de regreso al aeropuerto a una sala vip. Que fue mucho mejor.
Stayed 1 night in Aug 2025

10/10 Excellent

Heinrich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location is a plus and great staff. Also they offer an excellent breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Julio, Land O Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, hot water took a long time. Soap towels were in short supply.
Stayed 9 nights in May 2025

10/10 Excellent

Leopoldo

Stayed 1 night in May 2025

10/10 Excellent

Heinrich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good restaurant, overall clean facilities,
Stayed 1 night in Apr 2025

10/10 Excellent

RICHARD, Santiago

Stayed 3 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Marcos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel. This stay the only issue was that the early breakfast was not included when I checked out 6.45, even though they announce it runs from 5 to 7. Check in was very smooth, Antonio is very professional and kind.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Good location, helpful when checking out
Stayed 2 nights in Mar 2025

10/10 Excellent

luis eduardo quiros

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viviana A. - Guest Relations and her team were amazing. Great place to stay with the family.
Stayed 8 nights in Feb 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Better Staff.

I can't say enough about this hotel. The staff is extremely friendly, most speak English. The neighborhood is clean and safe and is within reasonable walking distance to a lot of tourist spots. The room itself was very clean and modern (it even had universal outlets so my adapter wasn't really needed. I would absolutely recommend the Crillon to someone, and would probably favor trying out another NH Collection hotel in the future if one is available.
Stayed 4 nights in Feb 2025

10/10 Excellent

Claudia

Stayed 8 nights in Feb 2025

10/10 Excellent

Konstantins

Stayed 1 night in Feb 2025

8/10 Good

Olaf

,Rooms are spacious, clean and quiet. Location is very central. Staff could be much more friendly and helpful. For instance, I was never greeted leaving or entering the Hotel, no help with my luggage etc. Otherwise this could really be a wonderful place
Stayed 4 nights in Jan 2025

6/10 Okay

karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in and check out
Stayed 6 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Unimpressed

I booked and PAID for a family suite. They gave me a smaller non family room. When I questioned them they confirmed several times it was the family suite. At the end of my stay, I spoke to another employee who confirmed the room I was as given was not what I had booked. I asked to be refunded the difference in price as I had not received the family suite. Took hours to get partial refund AND they are shortchanging me. Very unimpressed.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our room was very dark. The windows had bars and all we could were other air conditioning units.
Stayed 4 nights in Jan 2025

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
The stay was fine, disappointed there was no pool or spa. The room was fine, ours was much bigger than other people that we know for the same class. The check-in was Terrible!!! We got to the hotel early after an all night flight and we asked for an early check-in. We were told no but the room would be ready at 2:00 PM. We went and picked up a light lunch and returned a little after 1:00 and they had not checked any one in. The time they had said the room would be ready, came and went with no information on when they would be available. Finally at 3:30 PM they started checking people in, but did not start with who had been waiting the longest, so it was a mad rush to line up. Would I stay at this hotel again, VERY Doubtful!!!
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK Stay

Not a bad place.... clean room...clean bathrooms....comfortable. Breakfast and restaurant were excellent. Sadly there was a slight sewer smell in stairwell the entire stay. Not a deal breaker, but some people would not like it. Management must teach their staff to smile and say hello. Could be a cultural thing, maybe a language thing? Many staff looked grumpy....a smile is universal!
Stayed 4 nights in Dec 2024

6/10 Okay

EDITH, NORTH MIAMI BEACH

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is excellent. Room are small bathroom even smaller. Breakfast was good but service is poor. No utensils no plates we had to ask multiple times for them
Stayed 5 nights in Dec 2024