Hotel Maya Jade

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maya Jade

Villa, Beachfront | View from room
Terrace/patio
Family Bungalow, Non Smoking
5 outdoor pools, pool umbrellas, pool loungers
Double Room, Ocean View

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Room service
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Km 163, Carretera a Hawaii, 15 min. de Monterrico, Chiquimulilla, Chiquimulilla SantaRosa
  • Chiquimulilla Canal
    1 min walk
  • La Barra Beach
    10 min walk
  • Biotopo Monterrico-Hawaii
    9 min drive

Room options

Standard Suite

  • 45 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

Family Bungalow, Non Smoking

  • Partial lake view
  • Sleeps 6
  • 1 Double Bed, 1 Queen Bed and 1 Twin Bed

Double Room, Ocean View

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Suite

  • 53 sq m
  • Sleeps 8
  • 2 Queen Beds and 2 Twin Bunk Beds

Similar properties

About this property

Hotel Maya Jade

Hotel on the beach, with 5 outdoor pools
Spend the day on Hotel Maya Jade's beach or relax by one of the hotel's 5 outdoor swimming pools.
Hotel Maya Jade offers 11 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
5 outdoor swimming pools are on site along with a children's pool.
During your stay at Hotel Maya Jade, you're just a quick walk from Chiquimulilla Canal. Features include free WiFi in public areas and free self parking, plus 5 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools
  • Services include a concierge and tour or ticket assistance
  • Steps from Chiquimulilla Canal and 10 minutes by foot from La Barra Beach
  • Airport shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Hotel Maya Jade offers its guests 5 outdoor swimming pools and a children's pool. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Maya Jade. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Chiquimulilla hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 10:30 AM.
Hotel Maya Jade has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:30 AM: USD 6 for adults and USD 6 for children
  • 1 restaurant
  • Room service available

Things to do

  • 5 outdoor pools
  • Children's pool

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Full-sized fridge
  • Laundry facilities

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Fridge

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 for adults and USD 6 for children
  • Airport shuttle fee: USD 100.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel Maya Jade offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Maya Jade Buena Vista
Maya Jade Buena Vista
Maya Jade
Hotel Maya Jade Hotel
Hotel Maya Jade Chiquimulilla
Hotel Maya Jade Hotel Chiquimulilla

Hotel Maya Jade Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wi-Fi didn’t work well in the room and only worked well in hotel reception. There was also no mobile signal in the area. To get there we had to drive through 87 speed bumps. Everything else was great. Hotel staff were very friendly.

8/10 Good

Jose, Warsaw

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like very clean good service
Stayed 2 nights in Feb 2024

10/10 Excellent

Lesly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Size of bedroom for families
Stayed 1 night in Jun 2022

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place like allways. Very good over all
Stayed 1 night in Apr 2022

10/10 Excellent

Vinicio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services is very good.
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
The general conditions of the facilities are OK, overall it is a nice, clean place to stay. The room was nice. The food at the restaurant was nice. The service of the people was great. But the pools were dirty, probably because it was a holiday and there were alot of people. But they should be more strict on the policies to use the pools, I saw people eating and drinking inside the pools. Pet and family friendly. It is too far away for my taste, I felt the travel was too long. The beach area is nice.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service
El servicio al cliente es pésimo, la actitud de los trabajadores no es la adecuada y no les gusta hacer nada, ignoran a los clientes e incluso nos cortaron el agua por la mañana el día que debíamos dejar el hotel cuando el check out era hasta el medio día, los trabajadores son tan abusivos que arruinan la experiencia del hotel, las instalaciones son lindas pero demasiado sucias

10/10 Excellent

Byron

Stayed 2 nights in Feb 2024

8/10 Good

Felix

Travelled with partner
Liked: Staff & service, amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Fredit

Travelled with partner
Disliked: Property conditions & facilities
La ubicación es maia Casi imposible de llegar Demasiado lejos Demasiado sancudos Nos perdimos por que el gps no encuentra la ubicación
Stayed 1 night in Aug 2022

8/10 Good

BRENDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida no estaba del todo deliciosa, pero si era abundante. Las sabanas de una de las camas estaban manchadas.
Stayed 1 night in Mar 2022

6/10 Okay

Erick

Liked: Cleanliness
Esta muy lejos, y es camino de arena, que no esta en muy buen estado, asi mismo la habitación que nos dieron esta en la otra calle, y la habitación de a la carretera, lamentablemente eso no lo ponen en la pagina. Por lo demás el servicio y la gente que atienden se esmeran para que uno la pase muy bien. a la Piscina le falta mantenimiento.
Stayed 1 night in Nov 2019

4/10 Poor

Claudia, Guatemala

Disliked: Amenities, property conditions & facilities
No es un lugar acogedor. Se ve que tiene poco mantenimiento y no hay control.
Stayed 1 night in Oct 2019

2/10 Terrible

Marvin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
El hotel está descuidado, algunas luces caídas otras no funcionan, algunas regaderas en mal estado, unos baños sucios y tapados, la habitación que me asignaron se encerraba el olor del drenaje, y para colmo, las habitaciones las cobran por persona, yo reserve una habitación donde cabían cuatro adultos, pero aquí en expidia solo seleccione que hibamos dos adultos, como ya había pagado una habitación de cuatro creí que no había problema, pero me equivoqué al llegar me dijeron que debía pagar por las dos personas, me cobraron el precio de una habitación doble más, entonces le dije que de ser así, debían darme otra habitación, a lo que respondieron que no, porque la habitación que estaba era de cuatro que ahí estaba bien, en realidad fue terrible, el lugar donde está ubicado muy bonito, pero lástima por el mal servicio del hotel, si alguien quiere viajar a este lugar mejor escoja otro hotel.
Stayed 2 nights in Aug 2019

6/10 Okay

Andrea, Guatemala

Travelled with family
Liked: Staff & service, amenities
La playa es muy bonita, la habitación creo que podía tener mejor mantenimiento en los baños, ya que el desagüe tenía un olor raro, adicionalmente no contaba con wifi en la habitación. La comida estuvo muy bien, al igual que la atención de su personal.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El estilo del complejo es muy atractivo. El personal muy amable. La playa en si en esa área es hermosa y está limpia. Regresaremos!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Luis

Liked: Cleanliness
Stayed 1 night in Apr 2019

10/10 Excellent

Aleida

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Un lugar perfecto para descansar
Nos hospedamos en una villa. Muy linda, la decoracion muy original, las camas muy comodas, todo muy limpio. Se nos fue el agua un par de veces pero solo fue cuestion de avisar a la oficina para que la conectaran. El agua es un poco salada pero nada que moleste un fin de semana. El personal muy muy amable, pero no el servicio es muy lento y el servicio de restaurate no es muy bueno. La comida no es su fuerte,la comida no es tan rica y es demasiada cara, asi que si planea ir un par de dias, es recomendable llevar comida como lo hicimos nosotros. Como mencione anteriormente, el personal muy amable, llegaron a limpiarnos la casa y dejaron toallas limpias. Tuvimos una pequena situacion con una plaga hormigas gigantes y hormigas voladoras en el bano de arriba por la luz blanca. Pero las senoras de la limpieza fueron a echar Raid y a limpiar y nos dejaron un bote. La siguiente noche hubieron muy pocas. Tambien pagamos un paseo en lancha que es algo caro pero lo disfrutamos mucho, para eso se tardaron bastante para organizarse. Fue muy buena experiencia, un excelente lugar para descansar. Definitivamente regresaremos. Gracias Raquel por sus atenciones.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Nos dieron una habitacion literalmemte en la calle frente habia una tienda con musica a todo volumen hasta las 1 am. De los drenajes de los baños salia un olor terrible asqueroso y se metia a la habitacion
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Excelente ubicacion
Una ubicacion privilegiada, buen concepto del hotel, deficiente en el cuidado de los detalles, falta de mantenimiento
Stayed 1 night in Jan 2019