Aurea Ana Palace by Eurostars Hotel Company

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aurea Ana Palace by Eurostars Hotel Company

Lobby
Property amenity
Exterior
Double Room
Spa

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
Akadémia utca 15-17, Budapest, Budapest, 1054
  • Parliament Building
    4 min walk
  • Cafe Santo
    1 min walk
  • Kossuth Lajos ter Station
    4 min walk
  • Budapest (BUD-Ferenc Liszt Intl.)
    35 min drive

Room options

Double Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Double Room Single Use

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Duplex

  • 60 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

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About this property

Aurea Ana Palace by Eurostars Hotel Company

Luxury Budapest hotel in Budapest City Centre with a full-service spa
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Aurea Ana Palace by Eurostars Hotel Company offers 107 accommodations with minibars and safes. A pillow menu is available. 42-inch Smart televisions come with satellite channels.

Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Aurea Ana Palace by Eurostars Hotel Company. During your stay, you're just a quick walk from Szechenyi Chain Bridge. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Parliament Building and 5 minutes by foot from Szechenyi Chain Bridge
  • Airport shuttle service available for a fee
Aurea Ana Palace by Eurostars Hotel Company offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center, 6 meeting rooms, and coworking spaces are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Aurea Ana Palace by Eurostars Hotel Company. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Aurea Ana Palace by Eurostars Hotel Company was completed in March 2021.

This 5-star Budapest hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Aurea Ana Palace by Eurostars Hotel Company has a restaurant on site.

Languages

English, French, German, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 12.5 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Coworking spaces
  • Meeting rooms - 6

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 160
  • Hand-held shower head
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 150
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – March 2021
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 3 to December 20:
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 90 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Aurea Ana Palace by Eurostars Hotel Company offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number SZ21006758

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 5 stars.

Aurea Ana Palace by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 148 out of 188 reviews" "
Rating 8 - Good. 25 out of 188 reviews" "
Rating 6 - Okay. 5 out of 188 reviews" "
Rating 4 - Poor. 5 out of 188 reviews" "
Rating 2 - Terrible. 5 out of 188 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: It’s a very opulent hotel within walking distance of all the attractions. The room I had was beautifully designed and very spacious with high ceilings and floor to ceiling windows. Amazing bathroom Extremely clean Bathrobes and slippers for spa use A nice spa area Very quiet hotel. A bottle of water on first day. Negatives. There are no staff to help with suitcases. Water was not replenished in the room which is unusual for a five star hotel The reception staff were not very friendly It’s very quiet and the lounge area which is beautiful, was always empty. I’m surprised about this. It’s a shame because this hotel has way more potential.
Stayed 3 nights in Aug 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

4/10 Poor

Victoria Eugenia

Disliked: Cleanliness, staff & service
This is far from a 5* hotel. It’s definitely the worst 5* hotel I’ve ever been too. Room was too noisy and cleanliness rather disappointing. Bed was uncomfortable. Staff at reception was useless and clearly annoyed to be there. Overall a really poor experience for a 5* hotel, wouldn’t recommend it
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcin

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Outstanding hotel in excellent location. Walking distance to all attractions, great restaurants nearby serving Hungarian and international food. Quality spa with saunas and massage services. Suite was large and very quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

thomas f

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice and professional . We felt welcome immediately and our accomodations were spacious with very comfortable bedding. The walls could us a little art though
Stayed 13 nights in Aug 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderf trip
I am obsessed with the Ana Palace! I just loved staying here. Extremely gracious and helpful checkin experience, the associate took time show us all the great neighborhoods and gave great food recommendations. Complementary champagne in the lobby! The rooms were huge, we booked two junior suites for a group of 5 and we were very comfortable. Robes and slippers for everyone. The spa and pools were amazing. I could have stayed another week just for those. The neighborhood is excellent, just a block from the Danube and a couple from Parliament. Close to a lot of cafes and restaurants too. Highly recommend this hotel to anyone visiting Budapest, great value.
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Upal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel with excellent service!
One of the most beautiful, nicest hotel I have ever stayed. I travel a lot throught Europe, Asia, North America and I can say without hesitation that from service, to cleanliness, to location, the hotel is fantastic. Noelia, Ayla, Jaime at the front desk and dedicated team of people at the breakfast area.... everyone is amazing. Not a single word I can say negative about this hotel. Impeccable in every possible way. Would stay anytime again and will HIGHLY recommend to all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Darnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the most beautiful properties to stay. It’s a stones through of the parliament building. Fantastic staff. They’re used to dealing with dignitaries so there’s no time for novice personnel there. They’re great.
Stayed 2 nights in Jul 2024

6/10 Okay

Lindsey

Travelled with family
Liked: Amenities, property conditions & facilities
By no means is this a 5 star hotel. The only 5 star about it was the room size and the breakfast room. We wouldn’t have known this wasn’t a 5 star, if we hadn’t stayed for the first time at one the previous week in Vienna (the Sacher Hotel) - Ana palace wasn’t even close to 5 stars. They did provide champagne at checkin, but the first room they gave us was not the room we actually booked. It was dirty with hair and dirty eyelashes in and on both beds. The rug in the suite room was worn and dirty. Dust bunnies on the floor. Overall massive hair everywhere problem, which may not be big to some but to me it is the really unsettling. They did change our room when we requested…to the one we actually booked, only then is when we realized they’d given us a different room than the one we booked. The breakfast was delicious and staff nice, but even the staff seemed unhappy. There was no one to help carry our luggage, just a very petite young woman, so we did it ourselves. Not a big deal if this were a 3 star hotel. They never changed our sheets the 4 nights we stayed and no refills on soap/shampoo/conditioner when they started us off with nearly empty bottles. They do have a great mineral bath but again not a 5 star level. Overall I would have paid a little more to stay at a true 5 star. The biggest pain is the feeling of false advertising - you cannot say you are 5 stars when you in fact are not, don’t get tricked like we did thinking this is 5 stars, just because they say it is.
Stayed 4 nights in Jul 2024

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, very clean, very elegant building, and very friendly front desk staff
Stayed 3 nights in Jul 2024

2/10 Terrible

Alain, kuesnacht

Disliked: Staff & service, amenities, property conditions & facilities
Unqualified Staff, most do not even speak the local language (!) but they give you papers to sign in Hungarian (hahaha). Can't pay with Amex if you want to pay in local currency, used Visa and they still bill you in Euro (making money on the exchange!). I got a paraplegic room in the rooftop (not alike the other floors), still had to pay the normal rate. Nothing like a 5 Star, 3 Star at best. Sad for Budapest!
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A Pleasant Stay with Room for Improvement
stayed at Ana Palace by Eurostars Hotel Company in Budapest from July 11th to 14th, 2024. The hotel has a fantastic location and is exceptionally clean, with a charming ambiance. However, there were a few issues: Staff: Few and inexperienced, leading to slower service. Bar: Needs an upgrade with a better selection. Spa: Confusing layout, no staff present, and the sauna only turns on at 1 PM, which is inconvenient. Despite these areas needing improvement, the overall experience was nice. I recommend it for its cleanliness and great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nevine, tarpon springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , nice clean and comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Brenda

Stayed 1 night in Jul 2024

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff friendly, beautiful room
Stayed 1 night in Jun 2024

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Beautiful hotel, great location a lot of historical sites near the hotel close walking distance
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

GOEKHAN

Stayed 2 nights in Jun 2024

10/10 Excellent

Cal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was immaculate, comfortable and amazing included in the price was use of the thermal bass on the lower level of the building. The property was a palace for “sisi” Sissy was the favorite daughter of the Empress of Austra Hungary Sisi was allowed to marry for love as opposed to an arranged marriage of the Hapsburg
Stayed 1 night in Jun 2024

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this hotel! I rarely write reviews but this place was so good I wanted to share. It’s a charming and historic building both inside and out. The location is fantastic! Quiet but walkable to everything. The staff were so friendly and helpful and went out their way to ensure our stay was excellent. They even left a treat and balloons in our room for my daughter’s birthday without us even mentioning it. We pre purchased the breakfast and it is amazing you will not want to miss it! This was a lovely hotel and we would stay here again in a heartbeat!
Stayed 4 nights in May 2024