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Hotel Casa Capsa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Capsa

Interior detail
Hallway
Interior detail
Deluxe Twin Room
Presidential Suite | Bathroom

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
36 Calea Victoriei, Bucharest, Bucuresti, 010082
  • University Square
    2 min walk
  • University of Bucharest
    2 min walk
  • National History Museum of Romania
    6 min walk
  • Bucharest (BBU-Aurel Vlaicu)
    21 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Inner Garden Room

Minibar, in-room safe, desk, iron/ironing board

Inner Garden Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, City View

Minibar, in-room safe, desk, iron/ironing board

Room, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Grand Hotel Bucharest

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (216)
The price is €133
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Grand Hotel Bucharest

About this property

Hotel Casa Capsa

Luxury Bucharest hotel in Bucharest City-Centre with a 24-hour front desk
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Casa Capsa offers 60 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Casa Capsa, you're just a quick walk from Odeon Theatre. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Steps from Odeon Theatre and University Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

WiFi is free in public spaces. A terrace, multilingual staff, and concierge services are also featured at the luxury Hotel Casa Capsa.

This 5-star Bucharest hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Casa Capsa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Hebrew, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: RON 72 for adults and RON 72 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for RON 168.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately RON 72 for adults and RON 72 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: RON 168.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Casa Capsa Hotel
Hotel Casa Capsa Bucharest
Hotel Casa Capsa Hotel Bucharest

Hotel Casa Capsa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 125 reviews" "
Rating 8 - Good. 35 out of 125 reviews" "
Rating 6 - Okay. 14 out of 125 reviews" "
Rating 4 - Poor. 4 out of 125 reviews" "
Rating 2 - Terrible. 9 out of 125 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Room comfort
Good location. The service could be more customer oriented. Minimal interaction. Nice chocolate shop beside the main entrance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Florin, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Florin-Camil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building in the very center of the city. Highly recommended.
Stayed 1 night in Jul 2024

8/10 Good

Skye

Travelled with group
Liked: Cleanliness, staff & service, amenities
Casa Capsa was a fantastic place to stay, the beds were clean and comfortable, the rooms pristine. The shower was a little finniky, the water pressure was so high it made the showerhead come to life and soak the entire floor. And it was good that the weather was so hot, as the showers took an age to warm up, the cold showers were welcome. The room came equipped with a tea and coffee station, but the kettle had nowhere to plug in unless moved beside the bed, and the milk pods were out of date on arrival. But! The hotel staff were polite and concise, and the place was stunning throughout.
Stayed 5 nights in Jun 2024

10/10 Excellent

Karla

Stayed 1 night in Jun 2024

6/10 Okay

Anghel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, room comfort
Old World Charm
A charming hotel that has a lot of old-world charm. Rooms are nicely appointed and the bedding/beds are comfortable. The Manager and front desk staff are pleasant and professional. The hotel is centally located on a main street close to the old town, a variety of restaurants, as well as museums.
Stayed 2 nights in May 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay
Stayed 2 nights in May 2024

10/10 Excellent

Carmen

Travelled with family
The help I received at the reception desk was truly amazing on 19/05/24 (morning shift). 2 fantastic people made all the difference to my stay, going well beyond to help me out with my luggages and to get at the airport on time. Thank you so much, you both deserve 5stars for kindness and everything you did to help. I genuinely enjoyed and appreciate everything Casa Capsa had to offer!
Stayed 1 night in May 2024

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While advertised as a 5-star hotel, my recent experience unfortunately did not meet expectations for service or room quality. Upon check-in, the room had not been thoroughly cleaned from the previous guests, with objects left behind including a stuffed animal, which created an unsettling environment. The carpet was extremely dusty and there was a musty smell, indicating the room had not been well cared for. During our hotel restaurant reservation, we were initially refused seating by a rude waiter for no reason and only after speaking with a manager were we able to be seated. The room's bathroom had several concerning maintenance issues - the bathtub leaked substantially on the floor during use to the point we had to use all the existing towels to mop up the water. The bathwater was also yellow in color when first run (see picture). We requested two additional clean towels from housekeeping given the flooding issues but when checking out, the front desk employee Florian accused us of stealing them and charged us inappropriately. Given these cleanliness, maintenance and customer service issues, I cannot recommend staying here until standards improve. For the price paid, I expected better care and hospitality. Please see attached photos documenting some of the problems encountered during my stay. Management should address these types of lapses to provide guests with a more positive 5-star experience fitting of the hotel's luxury rating and pricing.
Stayed 2 nights in Jan 2024

10/10 Excellent

John Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy
Stayed 2 nights in Nov 2023

10/10 Excellent

Mohsen

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Glenn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a grand old hotel that has seen better days. The carpets were clean, but badly stained and worn in places. The front desk was helpful. The breakfast was minimal as there seemed to be very few guests in the hotel.
Stayed 6 nights in Sep 2023

10/10 Excellent

Christine, Hurst

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this is in the heart of Old Bucharest. Everything is within walking distance.
Stayed 2 nights in Sep 2023

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, property conditions & facilities
Locatin
Stayed 1 night in Sep 2023

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service to almost none almost no wi fi
Stayed 6 nights in Sep 2023

6/10 Okay

Anca

Liked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

Tobias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very grand building, in a convenient location, but the grandeur felt rather faded. Evocative period feel, but disappointing that there were so few guests - not the fault of the hotel, but more guests would have helped the atmosphere.
Stayed 2 nights in Jul 2023

8/10 Good

Roxana

Travelled with family
Liked: Cleanliness, staff & service
Beautiful old world architecture. Shower door needs replacing.
Stayed 1 night in Jul 2023

8/10 Good

Marc-Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is right in the middle of Old town, close to a lot of historically important locations in Bucharest.
Stayed 6 nights in Jun 2023

10/10 Excellent

Manuela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Everything was perfect
Stayed 2 nights in Jun 2023

10/10 Excellent

Oana Cristina

Stayed 2 nights in Jun 2023

10/10 Excellent

Alexandru

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in May 2023

2/10 Terrible

Mihai Cristian

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience with a hotel
Extremely bad attitude from reception and hotel manager. I have not used the reservation due to a loud wedding in the hotel, I checked out after less than one hour and they refused to refund my money.
Stayed 1 night in May 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you !
Stayed 1 night in May 2023