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Hotel Ayenda Castillo Real 1521

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ayenda Castillo Real 1521

Standard Quadruple Room
Lobby sitting area
Reception
Interior detail
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
#34-35 Cra. 21, Bucaramanga, Santander, 680006
  • Antonia Santos Park
    2 min walk
  • Canaveral Mall
    11 min walk
  • Buffet Nacional
    1 min walk
  • Bucaramanga (BGA-Palonegro Intl.)
    43 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Hypo-allergenic bedding, free WiFi, bed sheets

Studio Suite

  • Sleeps 7
  • 2 Double Beds, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Hypo-allergenic bedding, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About this property

Hotel Ayenda Castillo Real 1521

Hotel in Bucaramanga with free parking
A 24-hour front desk, tour/ticket assistance, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request.
Hotel Ayenda Castillo Real 1521 offers 20 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. This Bucaramanga hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Ayenda Castillo Real 1521, you're just a quick walk from Antonia Santos Park. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance and luggage storage
  • Steps from Antonia Santos Park and Holy Family Cathedral
Hotel Ayenda Castillo Real 1521 offers its guests tour/ticket assistance. WiFi is free in public spaces. Self parking is free.

This 3-star Bucaramanga hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 21-inch TV
  • TV channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ayenda Castillo Real 1521

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Ayenda Castillo Real 1521
Hotel Ayenda Castillo Real 1521 Hotel
Hotel Ayenda Castillo Real 1521 Bucaramanga
Hotel Ayenda Castillo Real 1521 Hotel Bucaramanga

Hotel Ayenda Castillo Real 1521 Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 4 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owners need to buy more sheets and towels. Both are sub standard and need to be replaced. Extras should always be on hand. Definitely does not live up to the standard of other ayendia hotels
Stayed 8 nights in Jan 2024

4/10 Poor

Shane

Disliked: Cleanliness, property conditions & facilities, room comfort
Probably not what your looking for?
The mattress is a bit harder than you would find in most prisons. I hope you like cold showers. No elavator.
Stayed 2 nights in Nov 2023

4/10 Poor

Charry

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The location is not but bur us too noisy. However the overall condition of the hotel is pretty disappointing. They gave us rooms in the 4th floor, no stairs. One of the rooms had no towels and when we trued to call reception we notice phone wasn't working. We had to go downstairs to get towels. This room had a balcony but the door cant be locked so it felt insecured but also very noisy. The other room had a fee issues. No phone, broken toilet seat leaking aircon. Also: both rooms had no hot water!!! He brought up these issues with the guy at the reception but he acted like all was normal. Didn't offer compensation or change of room.
Stayed 1 night in Feb 2023

10/10 Excellent

Eduardo

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Mayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the amenities.
Good bang for the buck. Air condition and strong wifi. No hot water in shower though. Not sure if it is just my room or the entire hotel.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Buena estadía en general.
Excelente el aire acondicionado, buena limpieza, colchones duros para nuestro gusto, toallas incompletas, falta amabilidad y empatía por parte del personal, el sector no es tan seguro para salir a caminar en la noche.
Stayed 1 night in Aug 2023

8/10 Good

Manfred-Bodo

Liked: Cleanliness, staff & service
Befriedigend.
Angenahmes Hotel, Personal sehr freundlich. Viel Strassrnlärm. Nur kalte Duschen.
Stayed 21 nights in Nov 2021

4/10 Poor

My Colombian Journey

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nunca pude usar el internet El cual si conectaba pero daba un mensaje de conectado, sin servicio. Esa fue la razón principal porque no nos quedamos mas días en este hotel. Reporte este problema a la recepción y no lo resolvieron. ubicación no es buena ni la peor. Durante la noche no es una zona recomendable para caminar tranquilamente y a media cuadra del hotel se paran personas ofreciendo trabajo sexual y a cuadra y media hay un parque, Antonia Santos, el cual es una zona de tolerancia. Mál que por el precio el hotel no cuenta con agua caliente, otros hoteles en el área, que cobran precio similar si cuentan con agua caliente. Los trabajadores de limpieza son los mejores, se esfuerzan por tener la habit impecable. La recepcionista me disiluciono, cuando llegue fue de un trato agradable conmigo, pero cuando se enteró que siempre no reservaría un día adicional cambio su forma de ser y se volvió un poco seca y distante.
Stayed 1 night in Oct 2021