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Smartflats Design - Postiers

3.5 star property

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February 2025

Photo gallery for Smartflats Design - Postiers

Superior Apartment, 2 Bedrooms | Living area
Premium bedding, desk, iron/ironing board, free WiFi
Apartment, 1 Bedroom
Fridge, microwave, oven, stovetop
Apartment, 1 Bedroom | Bathroom

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Free WiFi
  • Business services

Explore the area

Map
Rue Fossés aux Loups 18, Brussels, 1000
  • Rue Neuve
    1 min walk
  • Hector Chicken
    1 min walk
  • De Brouckere Station
    1 min walk
  • Brussels (BRU-Brussels - National)
    37 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area

Superior Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Terrace

Apartment, 2 Bedrooms, Terrace

Apartment, 2 Bedrooms, Terrace

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Living room

Citadines Sainte-Catherine Brussels

Kitchen
Pet-friendly
Free WiFi
Laundry
4.2 out of 5, Very good, (1335)
The price is €93
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Citadines Sainte-Catherine Brussels

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats Design - Postiers

Apartment with kitchen, steps from Rue Neuve
A snack bar/deli, a business center, and concierge services are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is available once per stay.
Smartflats Design - Postiers offers 4 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested.

During your stay at Smartflats Design - Postiers, you're just a quick walk from La Grand Place. You'll find features like free WiFi in public areas, plus a snack bar/deli and a business center. This comfortable apartment building has 4 apartments on 6 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a living room, and a dining area
  • Free WiFi
  • Amenities include a business center, 2 meeting rooms, and a multilingual staff
  • Steps from Rue Neuve and 3 minutes by foot from Rue des Bouchers
There's a snack bar/deli on site. WiFi is free in public spaces. A business center and 2 meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Smartflats Design - Postiers.

This 3.5-star Brussels apartment is smoke free.

Languages

Arabic, Catalan, Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Free WiFi

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster
  • Coffee/tea maker

Dining

  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Work spaces

  • 2 meeting rooms
  • Business centre
  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (once per stay)
  • Multilingual staff
  • Iron/ironing board (on request)

Location highlights

  • Near a metro station
  • Near a train station
  • In the city centre
  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 rooms
  • 6 floors
  • 1 building

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.18 per room, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Property is also known as

Smartflats Postiers Apartment Brussels
Smartflats Postiers Apartment
Smartflats Postiers Brussels
Smartflats Design Postiers
Smartflats Design - Postiers Brussels
Smartflats Design - Postiers Apartment
Smartflats Design - Postiers Apartment Brussels

Smartflats Design - Postiers Reviews

Reviews

6.8
Rating 10 - Excellent. 21 out of 86 reviews" "
Rating 8 - Good. 26 out of 86 reviews" "
Rating 6 - Okay. 13 out of 86 reviews" "
Rating 4 - Poor. 12 out of 86 reviews" "
Rating 2 - Terrible. 14 out of 86 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Shawna

Disliked: Cleanliness, property conditions & facilities
Property was hard to access and dirty in areas and the toilet wouldn't work and various things were broken. However the apartment was extremely spacious and beautiful living space with everything I could possibly need. I would stay again but wouldn't bring a large group.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
6th for first work no working lift and this seems longstanding. This limited how many times we would return to the flat. Location itself was very convenient. Cleanliness was average in the flat but staircase was awful. Shower had good temperature but the temp controls are for demo only and don’t work (at least not fixed on cold water).
Stayed 4 nights in Aug 2024

6/10 Okay

Hsu-Fen

Liked: Cleanliness, amenities, room comfort
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
Stayed 2 nights in Aug 2024

6/10 Okay

Brian

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

ALISON

Travelled with family
Liked: Cleanliness, room comfort
Brussels apartment
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
Stayed 2 nights in Jul 2024

2/10 Terrible

carmen

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Basic and poorly maintained
Accommodation changed by smartflats due to a technical issue with the apartment booked. Only one alternative offered that had only 2 beds rather than the 3 booked. Apartment condition was poor, no lighting in a narrow relatively steep first portion of stairs. Window blind missing in the main bedroom and carpet in communal areas was dirty. Overall very disappointed with the service from smartflats, moving us last minute to what must surely be an inferior apartment. When pushed to provide some compensation all they were willing to offer was a discount code for future bookings with them, which I will never do based on this experience.
Stayed 2 nights in May 2024

2/10 Terrible

Thomas

Stayed 2 nights in Dec 2023

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness
Not a great apartment
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
Stayed 4 nights in Nov 2023

6/10 Okay

Jun

The unit is huge. however, the alarm kept beeping during the whole night. When we checked in, the unit is not ready yet. It took additional time to wait the janitor to clean the room.
Stayed 1 night in Aug 2023

4/10 Poor

Saba

Travelled with family, Travelled with family and small children
Disliked: Amenities
Property was loud at night no wifi no tv could not Access property properly one family had To stay in the space to ensure we could get back in

2/10 Terrible

Bernardo

Travelled with family
Disliked: Cleanliness, room comfort
Hotel asqueroso
Worst experience EVER
Stayed 2 nights in Dec 2022

2/10 Terrible

Bernardo

Travelled with family
Disliked: Cleanliness, room comfort
Most disgusting place ever
The place was a disaster. Nothing to do with the pictures shown on the website. Dirty. Very old. The building falling apart. I feel totally robbed. I had to leave 2 night before my regular check out time. The first time EVER that hotels.com has been a total deception.
Stayed 2 nights in Dec 2022

2/10 Terrible

liora

Business traveller
Disliked: Cleanliness, room comfort
Bed bugs beware
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
Stayed 2 nights in Nov 2022

6/10 Okay

Katie

Travelled with family
Stay in Brussels
Great location, but no toiletries provided. I would stay here again, but you will need to pack everything, including towels. Great shopping nearby.
Stayed 3 nights in Sep 2022

2/10 Terrible

Jerome

Travelled with family
Liked: Cleanliness
We booked for 6, 2 double and 1 convertible sofa. I paid extra fees to stay there at 6 ! The convertible does not exist !! Tried to call so many tomes bith the Expedia Customer service and the property manager, for 2/3 days ! Expedia can not do anything on behalf of the hotel. The property never replied. Last time for me and to avoid ! Jerome
Stayed 2 nights in Jun 2022

10/10 Excellent

ROYNEL, Kissimmee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
location, comfort and great space
Stayed 2 nights in May 2022

4/10 Poor

elizabeth

Travelled with partner
Communication was abysmal. Changed the location of the flat less than 24 hours before check in. Did not provide email information within the 2 day window as specified in the booking.
Stayed 4 nights in Sep 2021

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, room comfort
Good stay
It was a lovely spacious apartment in the heart of the city centre with access to the car park near by. The security was fine and the facilities were good.
Stayed 7 nights in Aug 2020

10/10 Excellent

Anahit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment in the heart of Brussels!
The apartment was very spacious I would recommend it for families. The staff was very friendly and met my special requests. The location is perfect , metro , train stations, the Grand Place , the shopping street everything is in 5 minutes walk.
Stayed 2 nights in Nov 2019

8/10 Good

Richard

Great location, apartment was nice. Strange to have a really large apartment with two bedrooms but only one toilet - I wouldn't therefore stay with the family. Some of the curtains don't cover the windows, another window doesn't have a curtain at all. There is a lot of building work going on in this building from early in the morning until after 23.00.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to everything. WiFi was not the best. Having trouble with the WiFi and there’s really no one to troubleshoot the issue for you. Having difficulty adjust the temperature in the room. Overall it’s a great place to stay.
Stayed 2 nights in Sep 2018

4/10 Poor

Paul, New York

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty flat dirty halways, staff slow to response on costumer needs
Stayed 5 nights in Sep 2018

4/10 Poor

Sheraz, Berkshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service with no common sense
in simply words, my family and I have been through very challenging/difficult situation due to the lack of basic facilities at the property. Our family of five were provided with two small double beds and a broken/smelly/dirty sofa bed. However, at the time of booking I was told that we will get three double beds. The sofa bed was full of dirt and stains, was partly broken and was smelling. I wouldn't let any of my children to sleep in the bed. I told the property management from day one to provide me another bed or at least a mattress so that I can sleep on it but our requests were completely ignored. Even a member of their team came to take a look at the sofa bed and he even agreed that it was in terrible state, he took photos and said he would speak to his manager and get back to me but I didn’t hear anything back from him on this. The towels we were provided were dirty and there was a whole in one of the towels. We were provided with only five thin pillows and when I asked for a few extra pillows we were asked to pay 10 euros for them which I refused, and they then didn't provide the pillow. I therefore, went to the local market to buy some pillows and towels. Based on my experience, I would not recommend this property to any family with young children
Stayed 5 nights in Aug 2018