Smartflats Design - Place Jourdan

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Smartflats Design - Place Jourdan

City Apartment | Private kitchen
Living area
Iron/ironing board, free WiFi, bed sheets
Terrace/patio
City Apartment | Living room

Reviews

4.6 out of 10

Popular amenities

  • Free WiFi

Explore the area

Map
42 Hoornstraat, Brussels, 1040
  • Berlaymont Building
    9 min walk
  • Pepete & Ronron
    1 min walk
  • Acacias Tram Stop
    11 min walk
  • Brussels (BRU-Brussels - National)
    22 min drive

Room options

Duplex

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Classic Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

City Apartment

  • 84 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

City Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Smartflats Design - Place Jourdan

Guesthouse in Brussels, near La Grand Place
This smoke-free guesthouse features tour/ticket assistance and free WiFi in public areas. Weekly housekeeping is available.
Smartflats Design - Place Jourdan offers 4 accommodations with irons/ironing boards. Accommodations offer separate sitting areas. This Brussels guesthouse provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided weekly.
During your stay at Smartflats Design - Place Jourdan, you're just a quick walk from Albert Borschette Conference Centre. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance
  • 8 minutes by car from La Grand Place and 7 minutes from Avenue Louise
Smartflats Design - Place Jourdan offers its guests tour/ticket assistance. WiFi is free in public spaces.

This 3.5-star Brussels guesthouse is smoke free.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • Housekeeping (weekly)
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

More

  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.18 per room, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Property is also known as

Smartflats Design Jourdan
Smartflats Design Place Jourdan
Smartflats Design - Place Jourdan Brussels
Smartflats Design - Place Jourdan Guesthouse
Smartflats Design - Place Jourdan Guesthouse Brussels

Smartflats Design - Place Jourdan Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 4 out of 9 reviews" "

5.2/10

Cleanliness

4.4/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid
Would avoid staying at this place. There was no hot water. The living area had terrible seats (2 very uncomfortable wooden seats). There was no doors in the place - not even on the bathroom! Contact was impossible with those in charge.
Stayed 2 nights in Apr 2023

2/10 Terrible

Matt

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book
Don’t book these. Staff didn’t send access details, nobody responded to emails or phone. Had to contact hotels.com and got codes minutes before I got on my flight. Pictures are not necessarily the apartment you get. Facilities listed weren’t there. Flat was falling apart. Pictures taken off walls and just thrown in cupboards. No TV, no bath. Overall really poor experience
Stayed 2 nights in Apr 2023

6/10 Okay

Fernande, Brookline

Business traveller
Liked: Cleanliness, property conditions & facilities
It was a a pain in the next to get the information to get into the apartment but the apartment itself was nice. Everyone was always friendly—it just didn’t all work easily.
Stayed 4 nights in Mar 2023

2/10 Terrible

Michail

Business traveller
Disliked: Cleanliness, room comfort
Crooks. Avoid smartflats at all costs!
Unfortunately, it was not possible to stay at Smartflats - place jourdan, even though this was the place that I booked via Hotels.com, so my review will be based in the whole experience with smartflats. I booked this place for 10 nights but the day that I arrived in Brussels, when I contacted Smartflats I was informed then and only then that I could not use check-in in this apartment due to 'technical difficulties' and that they had moved my reservation to a total different location (Madou), which was a smaller apartment and having a view from half of the windows to the wall from another building. Smartflats had the audacity to call this an 'upgrade' moving me from Place Jourdan to Madou and to a smaller apartment with the same price and even tried to hide the fact that it was in a bad neighbourhoud of Brussels (st. josse) by sending me a wrong address stating that it was in Brussels-1000 instead of St. josse 1210. When I confronted the person who send me the information and asked to speak to a manager the communication abruptly was interrupted and I had to go through hotels.com to complaint. With the intervention of hotels.com smartflats had promised a 20% refund but they have not honored their promise so far. Furthermore, before my arrival and even though, the terms of the reservation stipulated that smartflats would charge me 150 euros as a guarantee and the rest of the amount upon my check-in, two unauthorized transactions occurred on my credit with the full amount!
Stayed 10 nights in May 2022

2/10 Terrible

Anthony

Disliked: Amenities, property conditions & facilities
Do NOT book this property. There is no hot water and the reception does not reply by email and their phone staff are unhelpful. I stayed here for a week and tried to get transferred to somewhere with hot water and they did not. My entire building didn't so everyone else in the building also didn't have hot water, but there's no mention. They said they would fix it but they didn't, so it seems like it's a known issue. DO NOT BOOK
Stayed 5 nights in Apr 2022

8/10 Good

Cristina

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
not a good experience. I have never received the email with the access codes. I had to call multiple times the helpdesk to be able to get in the flat. when I finally got in, it was even worse, as I discovered that the bed had not been cleaned, and it was still like the previous guest left it. Even after informing the helpdesk and sending pictures, no solutions were proposed nor anyone even apologized for the situation.
Stayed 2 nights in Apr 2023

2/10 Terrible

Franziska

Disliked: Cleanliness, staff & service
Das Apartment ist in einem schlechten Zustand. Es ist eine Steckdose aus der Wand gerissen, die Kühlschranktür kann nicht vollständig geschlossen werden und der Alarm piept, der Geruch in dem Apartment ist unangenehm, im Badezimmer sind Kalkablagerungen und der Seifenspender ist verschmutzt. Eine Übernachtung ist in diesem Apartment nicht möglich.
Stayed 1 night in Mar 2023

8/10 Good

Ruud

Travelled with group
Liked: Cleanliness, staff & service, amenities
de accomodatie heeft alle potentie echt top te zijn. super leuke layout en ruim . locatie is prima , en het geeft je echt het thuis gevoel op reis zoals beloofd. aandachtpunten zijn wel de badkamer. super leuk ingericht maar in een losstaand bad douchen is heel erg niet handig. en het heeft een klusjesman nodig een paar uurtjes. al met al voor mij prima
Stayed 2 nights in Feb 2023